The photos of the truck that they had showed a pristine truck which was definitely not true. I had to take new photos of the truck and there was an error so I had to call in to make sure that the photos were uploaded and that the pick-up transaction was complete. I get the truck home, open the back and there was no dolly. I had to call for assistance again only to find out that the rental was for 24 hours when I had rented it for 48 hours. I WILL NEVER RENT FROM THIS LOCATION AGAIN!TRACI S.
Customer Reviews for C&M Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.Jesse A.
Customer did not leave a comment.Edgar C.
Fast. It took less than 10 minutes to reserve my truck Friendly. On the phone and in person. Caring. There were a few bees that hindered my getting into the truck. He effectively handled the situation and I was on my way.shirley S.
Shop employee at C&M Automotive was very friendly and explained everything thoroughly.Nicholas G.
Mike was kind and helpful. I have already recommended this location for Uhaul rental.Mary L.
Very professional and helpful.John D.
Pickup and drop off was easy and efficient. Service was great. I am going to use the same place next week.Daniel R.
They should have better trucks and someone should be there to inspect the vehicle when it's taken back. I'm not sure what my total was for this vehicle.Kimberly W.
Customer did not leave a comment.Nyla T.
Customer did not leave a comment.Cari H.
Everything was perfect keep up the good work.Michelle J.
Customer did not leave a comment.Charles B.
Location was good, just a bit further than what I wanted due to truck availabilityCassidy K.
Had trouble with website on app when I returned vehicle, would not advance after data input.Shane M.
Very friendly workersSHARONIE S.
Customer Service was absolutely the best. I have already set up my next rentalRosemary D.
Customer did not leave a comment.Jasen H.
Things could not have gone better! Thank you UHaul!!Karen F.
I was kind and understanding of the problems that I could run into in a location that doesn't have a person available for pickup.Darin C.
Customer did not leave a comment.Mary P.
Customer did not leave a comment.Karen S.
I got charged a cleaning fee when there is no reason for it. You guys scam people for money. Never again will I use U-Haul!!!!Michael S.
The tenant who took care of this was very friendly and very knowledgeable will recommendJaime V.
Customer did not leave a comment.Kimberley C.
The truck was damaged upon picking up. The damage was explained, however, I was not told that the truck leaked. Upon loading it, it rained and I had standing water in the attic area of the truck that soaked numerous boxes and ruined several items. This was the night before my move and was needless to say quite stressful and depressing, as I expected better from u haul. I have tried to reach customer service numerous times and kept getting rerouted. If this isn't remedied, I will have to take my business elsewhere next time.Bryant P.
Customer did not leave a comment.Donnie G.
Everything went perfectly.Lynn N.
The inside wasn't swept out.debra T.
Nothing, ur guy was awsome! He waited for us and was super helpful. Man's a legend!Kreg D.
Customer did not leave a comment.Bruce B.
Customer did not leave a comment.David J.
Customer did not leave a comment.Yer V.
Customer did not leave a comment.Israel L.
Customer did not leave a comment.Robert L.
Customer did not leave a comment.Dori P.
Customer did not leave a comment.CLARK R.
Customer did not leave a comment.Michael R.
Uhaul was dirty with soda spilled all over front. Dolly was not in the back. All locations were closed I had to purchase from home depot.jennifer J.
Customer did not leave a comment.Gary M.
Customer did not leave a comment.Richard M.
Customer did not leave a comment.James C.
Customer did not leave a comment.Samantha O.
The needles on the gas gauge doesn't move when you're putting gas in until it's full. I only needed to putting a quarter of a tank in the middle didn't move until the tank was fullEriberto M.
Customer did not leave a comment.Arthel H.
Customer did not leave a comment.Lakresha K.
the key return could be better It felt like I did it wrongChristian B.
Friendly serviceJeffrey G.
Customer did not leave a comment.Selena D.
Customer did not leave a comment.Vincent P.
Good set up regent before pickupStephen K.
Great peopleNedeljko M.
Customer did not leave a comment.Jeffrey D.
Customer did not leave a comment.Sarah M.
Customer did not leave a comment.Frederick H.
Customer did not leave a comment.David F.
Customer did not leave a comment.ALIYAH J.
Customer did not leave a comment.Eric M.
You did great. Thanks!!L'Tanya M.
Customer did not leave a comment.Jacob A.
Customer did not leave a comment.Erick S.
Customer did not leave a comment.Andrew R.
Everything was great. Excellent customer serviceCesar R.
Owner of C&M was friendly and helpful. Was an easy and pleasant rental. Thank you!Scott P.
Customer did not leave a comment.Janice S.
Customer did not leave a comment.Thomas V.
Everything was great!David B.
Customer did not leave a comment.Kevin M.
everything went greatBlake J.
Everyone at this site was super helpful went over everything!!!Andrew H.
Everything was great on your end , I personally turned the keys in before I had a chance to take a picture but I hope everything works well. ThanksGilbert R.
My first drop off place was 1933 Lathrop Ave Racine st. They do not do returns at that location. There is a return place close by but was closed. Remove the 1933 addressSTEVEN Z.
Chuck was greatARLEY N.
Thank you!Greg P.
Location good. U-haul computer system bad. Wasted 40 min of my time.Michael M.
It was 9pm when we dropped it off. It was close to a gas station so that was nice.Corey K.
Friendly serviceJeffrey G.
The location for pick up was not all convenient. It was selected by U-Haul. Gentlemen at pick up was very nice. The regional scheduling people were of no value including the manager. You could tell they were not into customer service and really did have any concern for how far out of the way the pick up stop wasBrian V.
Very fast amd easy process. No complaints!Brandon K.
You guys rock.... will always use you guys for uhaul rentalsNick V.
Customer did not leave a comment.Jose C.
Customer did not leave a comment.William S.
The left headlight was not working, but we found out only at nightYevgenia L.
Customer did not leave a comment.Joshua E.
Get bigger car hauler trailers! So if people want to move trucks y'all got the trailers to do so and you'll have more customers as uhaul all over the nation!josh B.
Customer did not leave a comment.Richard M.
Very clean and the staff connected and disconnected the trailer for us on pickup and return.Kathleen K.
Customer did not leave a comment.Margaret K.
Customer did not leave a comment.Dereon C.
Customer did not leave a comment.saneida T.
Customer did not leave a comment.tamara M.
The attendant was excellent. Available, friendly, professional. He is a keeper.David R.
Customer did not leave a comment.Jason N.
Customer did not leave a comment.RANDOLPH W.
Customer did not leave a comment.David T.
I appreciated him printing off the final paperworkRathe T.
Availability and flexibility was spot on. Staff was courteous and knowledgeable. Flawless experienceSamuel M.