Everything was great from pickup to dropoff and they even worked with me on needing another day because of the situation.David H.
Customer Reviews for C&S Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.CHRISTOPHER S.
When I picked up the truck, I drove it straight to my Nana's house to get the furniture she was giving me. When we got there and opened the back, it had a lot of bugs that were crawling and flying around. Upon closer inspection, we realized they were termites and I took a video of them to show they were there before anything of ours went into the truck. We had to get a broom out and bug spray and clean the inside of the truck before being able to load anything, as most of the furniture I was loading was wood and the termites would've destroyed it all. Aside from that, I told the guy working there who set up my rental agreement that I needed to drop off in Garland TX and for some reason he marked me down for drop off in Plano TX, which was quite aways away from my house. I had to call customer services and talk to the scheduling manager to get the drop off location changed because there wasn't the option to change it myself on the website. I'm also fairly certain I was charged the wrong amount for what I was supposed to get.Emily B.
Customer did not leave a comment.victoria Y.
Customer did not leave a comment.Gaylon L.
Customer did not leave a comment.Seth M.
Cody was super in assisting us in every way. One could not ask for better service. If you need to rent U-Haul implements, go to to C&S.marvin W.
Location and staff were awesome! Thank you for calling me, and tailoring the experience to my needs.Stephen A.
Customer did not leave a comment.Clarity S.
can't improve perfectPAT H.
Customer did not leave a comment.Kamiran M.
Customer did not leave a comment.CHRISTOPHER R.
Customer did not leave a comment.CHRISTOPHER R.
Customer did not leave a comment.Michael H.
Customer did not leave a comment.Aaron S.
Customer did not leave a comment.Ryan L.
Nothing. Nice workers who were quick and nice.Tanner D.
Cody was very accommodating and had us on our way quickly.Mason L.
Customer did not leave a comment.Jay A.
Your national on-line reservation program is an absolute JOKE!!! The locttion that you sent my reservation to had nothing available, nor had any moving equipment in stock. YOU HAVE NO IDEA WHERE YOUR STOCK IS SO YOU CAN NOT MAKE ASSIGNMENT OF LOCATION WITH INTEGRITY!!!! I had to spend my day before my move searching for a truck and dolly's that I had reserved through your national on-line reservation office 3 weeks prior to my move. You can not be trusted. I paid for a truck that I searched out. You owe ME, but honest integrity has to prevail to do that!! I will never recommend or use U-Haul again.thomas L.
Very friendly and helpful when I picked up the truck here. The truck was clean. I'd use them again in the future.Matthew S.
Customer did not leave a comment.Michael E.
Customer did not leave a comment.Robert C.
Cody was very nice. Will use againMEAGAN T.
Customer did not leave a comment.Anne O.
Customer did not leave a comment.Stacy H.
Customer did not leave a comment.Clinton H.
Customer did not leave a comment.GLEN S.
Customer did not leave a comment.Byron H.
Really personable guy at C&SJulia F.
I order the equipment on Saturday. Upon my arrival on Sunday, it was ready to go. The extra equipment I order was attached and/or on the truck positioned for me to pull out. Inside the truck was clean.GREGRICK R.
Place forgot to check in our equipment causing lots of headache for us.scott L.
Be sure the drop off address is correct. I went to the location listed, and they only took trucks. So I had to find a different drop off location. T YJean V.
Customer did not leave a comment.Delmer P.
Customer did not leave a comment.Michael W.
No, the guys there are great, father and son teamRichard S.
Excellent customer service.Gwendolyn F.
Customer did not leave a comment.Jeffrey N.
Customer did not leave a comment.Brad S.
Customer did not leave a comment.JUDY M.
Customer did not leave a comment.David J.
Customer did not leave a comment.Randel B.
Customer did not leave a comment.Anna H.
Be very clear on which â€œnotchâ€ you need to refill the gas to. I was 2.5 gallons under and they charged me $10! Instead of refilling to on nitch under half I filled to 2 notches under half, but the only â€œnotchesâ€ visible are 1/4, 1/2, 3/4 and full so it's misleading! Jesus, don't be so precise or give me an exact â€œnotchâ€ I can see! Thanks #novisiblenotchSara O.
Customer did not leave a comment.Jeff H.
Nothing. This place is top notch.Linda H.
Customer did not leave a comment.Wendy M.
The guy was super friendly and welcoming.Eart S.
Very friendly and helpful!Marshall C.
Easy and friendly!!Tonda S.
A drip rail on the trucks would be fantasticTom A.
Customer did not leave a comment.LaTisha M.
Customer did not leave a comment.fred D.
Customer did not leave a comment.Thomas H.
Customer did not leave a comment.Damian M.
I never got my refund from the hundred dollar deposit I put up out of a 35 dollar budget i oweErica M.
Cody was a great representative and i will refer this company!Aqua L.
Customer did not leave a comment.ron O.
Customer did not leave a comment.Enedina S.
Customer did not leave a comment.peggy M.
The folks at C&S Auto are the best in the business. They are professional and always ready to help with whatever my UHaul needs are.Roger E.
Great service, the gentleman came right out , even though in was raining very hard.John J.
Customer did not leave a comment.JOHN GRADY P.
Customer did not leave a comment.James L V.
Customer did not leave a comment.Windsor A.
I would not recommend for after hours drop off.JOAN B.
Customer did not leave a comment.Taylor W.
Customer did not leave a comment.kathy R.
Customer did not leave a comment.wadonna C.
Great experience today, really glad I chose this location!Tiffany C.
Well I sit at the location to return the trailer over an hour no one there this is second time and when I asked why there wasn't anyone there during business hours he got smart with me.so next time I will use someone elseMichael M.
Customer did not leave a comment.Marijo B.
Very good customer service at C & S Auto Sales and Uhaul in Paris.Brad S.
Always a positive experienceDonna K.
Customer did not leave a comment.Molina S.
Fast and easy!NELDA L.
Customer did not leave a comment.GLENDA M.
Customer did not leave a comment.ROY D.
have equipment where it was requested to bedoug M.
Friendly and helpful on both occasions I used them. I specifically requested them the second time because of the service received on the prior visit.janice C.
Customer did not leave a comment.Christopher W.
Just dropped truck off.Ethan B.
Upon arrival, during business hours, the door was locked and no one was available to take the return, even though they knew they would be receiving a truck that day.Melinda G.
Customer did not leave a comment.Tommy B.
The gentlemen at this location were extremely nice and helpful. If we had not been on a time crunch I could have sat and talked with them for hours.CHARLES A.
Repair broken equipment. One of the two tire rachet straps on the car transporter was broken and would not hold down car tire. Had to stop 10 times to redo straps. purchased tie down straps to hold car on trailer.Glen B.
Awesome customer service. Very accommodating.Christopher W.
Customer did not leave a comment.sheila C.
Customer did not leave a comment.Brandy P.
Customer did not leave a comment.John B.
Customer did not leave a comment.TIWANA C.
very helpfully give them A++++++++++ROGER E.
Customer did not leave a comment.Tisha E.
Customer did not leave a comment.Esteban F.
Customer did not leave a comment.john S.
Awesome, Thank you..DARLA V.
Plenty of equipment available for rental at this location.William S.
Customer did not leave a comment.Ginger H.