Customer Reviews for Capital Legacy LLC
(U-Haul Neighborhood Dealer)

1 review

1004 Samuelson Rd   Rockford, IL 61109

(815) 962-2206

Office Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(815) 962-2206

1004 Samuelson Rd
Rockford, IL 61109

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat-Sun: Closed
Location details
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

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Rating:
2.0

In the past month or so, I have rented 3 times. Two of the three times my pickup location was changed. Both were VERY inconvenient and the last was a 25 minute drive 1 way, passing 3 to 5 more convenient locations. Very poor customer service. Why select a pickup location only to be told you can’t pick it up there. All reservations were made over a week in advance.

Gregory C 
No reviews have been submitted for this location.
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