I don't think they need to improve anything. They were great and very helpful.Yvonne T.
Customer Reviews for Car Time
(U-Haul Neighborhood Dealer)
Bunnell, FL 32110
Services at this Location:
- Mon-Tue: 8:30 am - 5:30 pm
- Wed-Thur: 8 am - 5:30 pm
- Fri: 8:30 am - 5:30 pm
- Sat: 8:30 am - 2:30 pm
- Sun: Closed
- Free towing inspection
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We called the car time to make sure they were open until 5:30, they said yes but that they had no room for a U-haul and we have to take it down to another drop off point. When we got to the place, it was closed and had a drop box. But when I tried to do the drop off online, it wouldn't because I wasn't at the right spot. Called Car Time again and another person answered. When explaining the situation, the guy said he has room and to come to Car time. So we wasted gas and drove to the original location. The man was rude and seemed pissed off that we came with the truck. If you are going to be a drop off location, don't be pissed when people drop the trucks off.Heather W.
Customer did not leave a comment.John R.
Customer did not leave a comment.Todd R.
Quick in & out! Nice truck.Dennis B.
Customer did not leave a comment.arthur J.
Customer did not leave a comment.Quanda P.
Customer did not leave a comment.BASHABA M.
Customer did not leave a comment.ALEXANDER I.
Customer did not leave a comment.THOMAS L.
Customer did not leave a comment.Terry G.
Everyone at the vehicle pick up site was extremely professional and courteous. The truck ran and handled excellent.John P.
Customer did not leave a comment.paul E.
Customer did not leave a comment.Michael O.
Was charged for 2 dozen blankets but only given one dozen. Uhaul website states this site opens at 830am. I received an email from site stating they don't do Uhaul until 9 but I showed up early and they did accommodate me. Recommend correcting the opening time on main Uhaul website to match local desires.MARK B.
I had questions when I first started researching U Haul for our move. Joshua was great. He answered my questions and put me at ease. He was also there when we returned the truck. Great experience. Would highly recommend Car Time for U Haul rentals.JAY L.
Take off the 19.99 a day sign, because it's never that price, it cost me 60 bucks for only a hour and a halfFran A.
NOTHING. When I get the opportunity to choose pickup and/or drop-off locations, this is the location I prefer. This location is a great representation of exceptional customer service.John R.
We always rent from Car Time. The staff is amazing, friendly and do what they can to helpBROOKE S.
This was the worst pick-up with a reservation ever. The 10 foot had already been released to someone else. It was a horrible experience. I would not recommend Uhaul to anyone.TERESA T.
Customer did not leave a comment.Robert B.
Staff was courteous and professionalMICHAEL A.
Customer did not leave a comment.Marcin W.
Awesome and efficient service. Was in and out in less than 10 minutes on pickup and delivery. Everyone was nice and friendly. Great experience!Robert S.
Great customer service. Quick in and out. The best in Palm coast florida!Michael A.
Friendly staff very accommodating.Mark A.
Customer did not leave a comment.Peter L.
Everything was as expectedDaniel M.
Customer did not leave a comment.PAULA P.
Excellent customer service!Letitia R.
Customer did not leave a comment.Marc L.
Customer did not leave a comment.TEODORO C.
Customer did not leave a comment.DAVID D.
Great crew, top notched service.Tony C.
Customer did not leave a comment.Peggy R.
Friendly, helofil and knowledgeable staffPhillip H.
I can't add nothing to this because I was 100% taking care of.Good job from the whole crew,thank you so much.God Bless all of you.Roland S.
Customer did not leave a comment.DAVID L.
Not much, they have great customer serviceAlvie R.
There was one problem. We reserved the equipment for a 24-hour period. We picked up the equipment at our designated time but the gentleman there stated they are not open on Sundays and we had to pay an additional day. In addition, to avoid the second day fee, we had to have the equipment back by the 5:00 closing time. I inquired about droping the trailer off and utilizing U-haul's drop-off proceedure (take a picture and send it in online). He stated they did not use this service. We only rented the equipment to move a large item and could make it back by the deadline but the site should be taken down or made note of Sunday closures. There are other sites we could have gone to rent if we knew we could not have the trailer for 24 hours or would have to pay an additional feemargret H.
Customer did not leave a comment.CHARLES N.
Customer did not leave a comment.Paula C.
No after hours option.James P.
Customer did not leave a comment.Cleo B.
Keep doing what you're doingTHOMAS L.
Customer did not leave a comment.Narisara J.
Customer did not leave a comment.Kenneth R.
Customer did not leave a comment.Charles H.
It's my fault but BUDGET trucks were $300.00 for a 26ft truck from Florida to Ohio . . I spent $637.00 on a 20ft truck. Kinda madGORDON M.
Customer did not leave a comment.Melissa R.
Customer did not leave a comment.Phillip H.
Customer did not leave a comment.Anthony M.
Customer did not leave a comment.Jeannabel S.
Customer did not leave a comment.Lisa B.
Employees were very helpful and courteousBarbara D.
Customer did not leave a comment.Scott S.
People very friendly and helpful.Valerie R.
Customer did not leave a comment.Jean K.
Customer did not leave a comment.PAULA P.
Customer did not leave a comment.Omar R.
Customer did not leave a comment.Jeffrey G.
Technician immediately dropped what he was doing to assist me. Very courteous.DAVID D.
Customer did not leave a comment.Glen R.
Customer did not leave a comment.Jeffrey N.
Customer did not leave a comment.marie B.
Customer did not leave a comment.gerald M.
Customer did not leave a comment.Linda R.
Nothing fancy but the return was very efficientPATRICIA C.
I was rerouted to a drop off that was not on my contract, and not open on Sunday, which is when I had to drop off. I used the mobile app which worked well but there was not a good place to leave it along a busy road.David A.
They did not assist me with the trailer until I started flagging them down. And did not assist me with it when I dropped it off either. People are Extremely rude and barley talk to you. They leave u to figure everything out yourself, no help or information while loading or unloading. I had no clue if I could leave or if I had to sign something or have the equipment checked, very odd place. Will not come to this location again, rather drive to the other side of town.Diego G.
Customer did not leave a comment.Douglas L.
Quick and easy.James E.
Truck was ready and available on time. People were friendly and ,all went well.Randall W.
Customer did not leave a comment.Brent J.
Nothing everything was perfectMarcel C.
was charged $10 for a drop off fee that I was not aware of?bill V.
Customer did not leave a comment.Nathaniel S.
Customer did not leave a comment.steve C.
Return should at the nearest U-Haul location, not where they send you.James B.
Customer did not leave a comment.Edward S.
Customer did not leave a comment.James C.
Customer did not leave a comment.Brandi R.
Same as above.Kevin D.
Really good very satisfiedBrian C.
Friendly and fast service. Very happy with their service. Will recommend them to my friends.Doug V.
Things went very well, no complaints!David M.
Customer did not leave a comment.Brian L.
None. Did a great job.Doug B.
Customer did not leave a comment.Holly H.
Customer did not leave a comment.Mark H.
Customer did not leave a comment.Michaela P.
Joe was really helpful!elizabeth A.
Customer did not leave a comment.Britt P.
Nothing. Friendly, helpful staff. The hardest part was all my relatives telling me not to drive and tow, that it was dangerous.Charles H.
Customer did not leave a comment.Robert D.
Good place!!Osniel P.
They are very rude and make you feel uncomfortable. They did not tell me a time to have it back by and charged me an extra day when I brought it back. They are not professional at all.Alisa P.
Clerk on return was nasty to my wife. Incapable of printing a simple receipt. Rude. We will NEVER be back to this location and we have THREE more $1700 trips to make. Get rid of this clerk or perhaps this location - throw out of the UHAUL system.Michael A.
Customer did not leave a comment.Raymond G.