I had the BEST customer service from ordering and pick up at Carlyle’s in Warrensburg, MO. Springfield drop off was flawless! Thank you for being so nice!
Teri T
Customer Reviews for Carlyle Truck and Trailer Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Get the location owner to switch the address. It’s listed as 801 young but actually it’s 799 young. You have to walk over to the next driveway to get GPS recognized
David HFast and friendly service!!!
Justin MI appreciated that there was a person available to talk to, however, the shop didn't have a lot of extra equipment to choose from. Additionally, the oil life of the U-Haul was at 5 percent when picking it up and the windshield wiper blades were not in good shape, I was traveling over 1k miles in bad weather do that was a concern, I ended up spending money out of own pocked for new wiper blades to ensure safety. The part of the experience I did appreciate was that the weigh station for the U-Haul was just down the street, so I didn't have to go far to get that taken care of.
Tracy WEverything was satisfactory to me, the young lady who helped me was very helpful and friendly.
THOMAS MI arrived with out any trouble finding location. The lady that I worked with was awesome and she disconnected the car dolly check me out the car dolly that is and I was on my way seamlessly. Thank you again for the experience.
JERALD KThe truck I used needs an alignment and the ABS needs serviced
Wyatt LSuper easy to pick up. Ladies at the counter were very friendly.
Sheryl BExcellent customer service. Thank you.
JOHN SI was charged for fuel, when I should not have been. Counter person said truck was on full, but wasn't. I refilled to where it was when I got it, but was then charged around 40 for fuel. I have pictures of before and after.
Christi LI would prefer working with a live person to check in the truck, not on the app. I want someone to look it over and provide my with a signed document of thier approved receipt.
SCOTT L