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Matthew H.
Customer Reviews for Carol Park Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I rented my trailer for 24 hours and was charged for two days of rental. The lady at the rental spot, said that she would look into this and see that I got a refund back. I am waiting
roger P.Great staff, felt welcomed and taken care of, thank you.
Robert R.Very friendly and nice glad i returned here
Demrise C.She met us outside before I ever got out of ny truck very personable and professional. Excellent service
John L.It didn't even have a ramp to make the move easier. I believe they should check that stuff before renting it out. & I should have been reimbursed money for that
STEPHANIE L.Nice lady to deal with and clean & safe location.
ROBERT F.Andrea made things so easy for me. I will definitely recommend this location.
DIANE C.If you are asking questions that have a significant effect, let the customer know. Be kind and informative to your customers.
francesca B.I feel that the truck should be full and the back of the truck was soaking wet.
Michelle M.The woman at Carol Park was not very helpful. They apparently changed the system and she had never used it before. It took us 45 minutes to get the truck.
Kristen F.Too many e mails n texts
jay L.Truck was clean but Back door was a three man job to close it would hang up on the tracks.
BILLY P.I had a very great experience renting my first uhaul to move my daughter to college. Very accommodating!!! I will definitely rent from this location again. Thank you very much for all your help and understanding!!!
Natealie Q.The person managing the complex had no personalty almost rude but not rude just curt. Apply landing gear to ALL Trailers they are TOO HEAVY to lift by one person especially the 6x12
JAMES S.Double check order to make sure all supplies are on hand.
KIRK Y.Also rent storage unit at this location. Excellent experience all around.
John C.Totally a great experience... doing the pre-work on line saved lots of time.
BRUCE G.location had almost nothing. only one truck, and the computer was down so took 45 minutes to rent the truck.
CORY W.nothing, the place is well maintained and the people are very helpful.
STEPHANIE W.Make it less costly to rent your equipment.
VIRGINIA A.Called and got the time they were to open. I was late for work but waited for someone to show at opening hours (8:00 am) and after a few minutes of no show, I just left the trailor. I wish I had known to do that earlier.
Bruce A.KEEP DOING THE GREAT JOB!!!!!!!!!!!