Carrie is aweome in customer care and helpfulness. She needs more training. She said "I don't know" a little too much. Please clean the cabin the day before each rental. It was dusty. The door pockets were dirty. The window shield was very dirty. While its spring time, I understand, for the price per mile for a trip like mine, I should not have been in a dirty box car. Even, spraying windex on the window shield and wiping it down when I came for pick up would have been good customer care. Overall, I am satisfied, and would recommend this business to others---mainly because of Carrie's great disposition and reliability in calling back. Thank you so much, and I would like a lower mileage rate to recalibrate my bill to what I was expecting at $779. If not possible, I will make arrangements to complete that which could not be charged as soon as possible. Blessings,
madeline m
Customer Reviews for Carolina Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I will say it again, Marcus at the main number was awesome! I never got the gals name in Forest City but she was cool! And the gal at the drop off in Riverton was to the point! Loved it all!
Ira P