Carrie is aweome in customer care and helpfulness. She needs more training. She said "I don't know" a little too much. Please clean the cabin the day before each rental. It was dusty. The door pockets were dirty. The window shield was very dirty. While its spring time, I understand, for the price per mile for a trip like mine, I should not have been in a dirty box car. Even, spraying windex on the window shield and wiping it down when I came for pick up would have been good customer care. Overall, I am satisfied, and would recommend this business to others---mainly because of Carrie's great disposition and reliability in calling back. Thank you so much, and I would like a lower mileage rate to recalibrate my bill to what I was expecting at $779. If not possible, I will make arrangements to complete that which could not be charged as soon as possible. Blessings,
madeline m
Carolina Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Forest City, NC 28043
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- 5.0 Average Customer Rating
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I will say it again, Marcus at the main number was awesome! I never got the gals name in Forest City but she was cool! And the gal at the drop off in Riverton was to the point! Loved it all!
Ira P