Customer Reviews for Cartersville Self Storage Center
(U-Haul Neighborhood Dealer)

Rating:

5.0

Great customer service, Thank you for going above and beyond would highly recommend

Rating:

5.0

Thanks for all service given!

Rating:

5.0

Manager always helpful and courteous.

Rating:

5.0

I had a great experience with Mr happy joy /Amon lol. I love his energy and will always rent there and send others as well.

Rating:

5.0

Great customer service

Rating:

5.0

Loved the guy working there. He was great and super helpful!

Rating:

5.0

The facilities and location were great. Armand was extremely friendly, efficient and knowledgeable. I would highly recommend this location to anyone!

Rating:

5.0

The customer service experience that I had was phenomenal.

Rating:

5.0

To whom it may concern, I have moved multiple times and I can say this was the best experience I have ever had with a storage company. The Manager on Duty was the best thing about the service. He is fantastic! He demonstrated professionalism, kindness, availability, accessibility, personable, he was just awesome. Someone needs to recognize his efforts. thanks feel free to reach out directly for more comments. Thank you

Rating:

5.0

What a GREAT facility! For starters, the facility is extremely clean and I didn’t have any pests at all. No one wants to store their stuff and worry about all the nasty critters - this storage facility exceeded my expectations! The owner, Arman, is such a lovely person. He always remembered my name and went out his way to help. His customer service is unmatched. I can’t say enough about the facility and its staff. We will definitely come back. If you’re looking for a place to store your stuff, you’ve found it!

Rating:

5.0

Great customer service, one of the most smooth going U-Haul experiences I've ever had.

Rating:

5.0

Cartersville Storage has been a great experience. Words I would use to describe it are helpful, kind, professional and courteous.

Rating:

4.0

I couldn't have found a better place. I was treated respectfully and always had access to my belongings. Only problem that I did have was one of the units had let some water into it ! Not a lot but I could see the floor wet on one side. Unfortunately a two antique dressers from the mid 1800s and a mirror had mold or mildew on them! After a good cleaning it appears nothing was permanently damaged . Blessed I am.

Rating:

5.0

Management was very helpful and friendly!

Rating:

5.0

This storage facility was great for us. We just needed a room for a month and they were very accommodating. The employee, Armand, was very nice. We weren’t able to get the room I originally reserved, but they had another one that worked just as well and was cheaper. The only thing I didn’t like about it was that there was no gate outside so anyone could just come in. Other than that, it was great and I will use them again.

Rating:

5.0

They where so friendly and nices

Rating:

5.0

Great storage company. Had no issues and site manager went out of his way to be helpful. If I ever need storage again I will get a unit here. Very well maintained and clean and accessible.

Rating:

5.0

We know the owner and he is very nice and cares how his customers are serviced. He’s always looking for ways to be more efficient and ensures the facility is maintained and secure for his customers. It was great dealing with Mario. Thanks, K. Atkins

Rating:

5.0

The 10 x 20 climate control storage unit was perfect for our needs. The storage unit facility is very safe and secure, easy to access, and things could not have gone better!💯 The manager Armand is top notch! He is the best manager, and Uhaul is so lucky to have him. The office and premises are always so clean. Armand is so hard-working. He is always one step ahead with any questions or needs, and is so pleasant to talk to!🤓 I will not hesitate to refer anyone that is in the cartersville area; when they happen to need a storage unit or truck. Thank you so much Armand for all you do! I hope we hear from you in the not too distant future. God bless and Godspeed our dear friend. May peace, health, happiness, and prosperity follow you always. Talk to you soon🏞️🌄 Thanks for everything! Sincerely, Lindsey Roberts

Rating:

5.0

Great location, clean and secure, super attentive and friendly staff and reasonable rates. I would highly recommend this facility.

Rating:

5.0

Armond is the absolute best and outgoing storage facility owner! He goes above and beyond to make sure your needs are met. Highly recommend this facility if you're needing to store your belongings

Rating:

5.0

Very helpful and friendly!

Rating:

5.0

Storage facility was well kept, secure. Easy access to unit. Affordable. Friendly manager.

Rating:

5.0

Armand was a pleasure to work. He is vey friendly and willing to help the customer in any way that he can.

Rating:

5.0

excellent storage and manager

Rating:

5.0

Melissa at this location was awesome. She offered to help find me a truck since 1-800-go-uhaul failed to do their part. Melissa also gave me her cell# just in case we needed her after hours.

Rating:

5.0

The manager was great. There was some issues come up with the booking, but she had a plan and a way to fix it immediately on 2 separate occasions. She even helped us move and was always available.

Rating:

5.0

Melissa and Armand are more than helpful!. I arrived at the storage unit, I needed to leave things on the truck for the morning and Armond helped me with a lock!

Rating:

5.0

I am very happy with the experience and would recommend to everyone that needs them.

Rating:

5.0

What a gem you have in your staff! She was very helpful, and went above and beyond to help us get what we needed! Our thanks to her!!

Rating:

5.0

The lady who works the desk, I believe her name is Donna, was exceptionally nice and helpful. She made my experience much more pleasant and is a great asset to the company.