Customer Reviews for Caruthers Auto Sales
(U-Haul Neighborhood Dealer)

42 reviews

1220 E Chicago Ave   East Chicago, IN 46312

(219) 354-4804

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: 2 pm–6 pm

Services at this Location:

Contact Us

(219) 354-4804

1220 E Chicago Ave
East Chicago, IN 46312

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: 2 pm–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

George P 
Rating:
3.0

Transmission overdrive jerking motion the whole 35 mile trip... Took over 45 mins to self checkout as the GPS was not working right, fortunately, I was able to use another phone to circumvent the issue. Customer support was a waste of 20 mins on hold.

DGB A 
Rating:
1.0

Bad communication

DWAYNE D 
Rating:
5.0

Not a thing.

rhonda a 
Rating:
5.0

Great Guy thanks

james c 
Rating:
3.0

Customer did not leave a comment.

Brian N 
Rating:
5.0

The host was extremely friendly, professional and very knowledgeable on my needs

Marcus b 
Rating:
5.0

Nothing everything was awesome 🫶🏾

Tawana M 
Rating:
4.0

Customer did not leave a comment.

David Z 
Rating:
1.0

Customer did not leave a comment.

dawn h 
Rating:
1.0

Customer did not leave a comment.

Latanza J 
Rating:
5.0

Customer did not leave a comment.

Alonso D 
Rating:
1.0

We left the gas hand where we found it and was still charged over 51 dollars.

Terra-Vonne W 
Rating:
3.0

I took a pic showing truck was returned with gas at half tank still I was charged a gas.

BRIAN C 
Rating:
5.0

Make outside UHAUL sign, BIGGER and more visible. Friends that I talked to after renting from Caruthers location, could not believe it was located in East Chicago, The Harbor. They assumed, as I did, that there were none here.

belia g 
Rating:
5.0

Everything went well thanks

Precious M 
Rating:
5.0

Customer did not leave a comment.

VERTISS P 
Rating:
1.0

Truck was in empty, and they didn’t have what I ordered.

WILLIAM C 
Rating:
5.0

Customer did not leave a comment.

Andra I 
Rating:
5.0

Great service

Rashon H 
Rating:
5.0

Customer did not leave a comment.

Kelly W 
Rating:
4.0

Customer did not leave a comment.

janice m 
Rating:
1.0

be on time for pick up. functional equipment.

NICOLE D 
Rating:
1.0

Not try to make me pay damn near 13,000 dollars. Please make sure the people are running the business correctly.

Patricia S 
Rating:
5.0

Customer did not leave a comment.

CHANTA W 
Rating:
5.0

Customer did not leave a comment.

Annette H 
Rating:
5.0

He is always the best

TERENCE H 
Rating:
3.0

Customer did not leave a comment.

Savanna S 
Rating:
5.0

Customer did not leave a comment.

Ciera T 
Rating:
4.0

Customer did not leave a comment.

SHEENA Z 
Rating:
4.0

I paid a deposit..but I never got it back.. Was there a reason why..he quoted me 44.00..but I paid 73.00..said it was a deposit..

pedro e 
Rating:
5.0

Customer did not leave a comment.

Chris M 
Rating:
2.0

We got the Uhaul on EMPTY so we returned it on EMPTY and was charged for it and I feel like that wasn’t appropriate because if I get something on E why would I pay for it to be on full ?

keonya p 
Rating:
5.0

Customer did not leave a comment.

BASIA R 
Rating:
1.0

Was over charged for equipment and mileage.... Will never use again!

Katrice G 
Rating:
2.0

I needed a location close to my house with an early (8am) pickup. I reserved weeks in advance, but was transferred to Carruthers in East Chicago. I had help lined up, so I had to change all of that. Some of my help had to cancel. I ordered a furniture dolly which I did not get, so I had to chase all over town to find one. Long story short, my early move did not start until afternoon, and did not end until nearly midnight! Bright spots were Megan in customer service, and Johnson Movers’ unload and unpack. Five stars for them! Brighton Park was not convenient to get to, but I was grateful for their large lot and service.

Donna S 
Rating:
4.0

Customer did not leave a comment.

Eric M 
Rating:
5.0

Customer did not leave a comment.

Samantha R 
Rating:
5.0

Customer did not leave a comment.

TWIANNA J 
Rating:
5.0

Mike was nice and friendly

PRECIOUS M 
Rating:
1.0

Dangerous neighborhood. U-haul truck had check engine light on. Too much outside air and noise comes into cabin. Door seals needs replacement. Worst experience ever!

Samuel M 
Rating:
4.0

Customer did not leave a comment.

michael S 
No reviews have been submitted for this location.

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