Matt was very helpful. Great customer service!!!BRIAN R.
Customer Reviews for Catch All Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.HERSCHEL T.
Customer did not leave a comment.thomas F.
Customer did not leave a comment.MISTY P.
Customer did not leave a comment.Carmen D.
Customer did not leave a comment.Barry M.
Customer did not leave a comment.JAMES D.
Customer did not leave a comment.Scott O.
Customer did not leave a comment.MARIO G.
Customer did not leave a comment.Katie A.
Truck was ready and waiting at the agreed time. The person I dealt with at pick up was courteous and professional. Thank you so muchFRED P.
The price that I was charged was $23 more than quoted. I wanted to pick up the trailer in Kingston PA. They told me I might have to travel a half hour or so. I had to travel 90 miles past the Kingston location and then come back. It added 3 hours onto my trip.RICHARDA Z.
Customer did not leave a comment.CHRISTOPHER A.
Customer did not leave a comment.YVETTE D.
It was a disaster trying to get my keys out of the box! Matt tried his best to help me but couldn't.. I waited there over an hr and a half to finally get my keys then bringing it back same problems and now they took too much money off my card that has yet to be refunded! I should have gotten this for free worst experience ever!!!John W.
Totally different experience from where I picked it up.mark B.
Customer did not leave a comment.Donald F.
Nothing, check in was fast and easy. Clerk was very courteous and willing to listen to questions.JAMES Z.
My 26' rental van was in excellent condition, clean, and easy to drive both unloaded and loaded. It handled very well. I also would like to commend the courteousness, professionalism, and customer service of the agent (Matt) who helped me with my rental. He answered all of my questions thoroughly and assisted me in every way. Thanks, Matt. I would highly recommend this location as a point of UHaul Rental.ANTHONY T.
Your 24/7 check in was a nightmare to do.Travis R.
Very helpful. Good to work withShawn K.
I was told to arrive at 930am as they needed time to clean the vehicle. I did arrive a little early, but it did not appear as if he intended to clean it. I was surprised that I couldn't pick up the vehicle at the location that I made the reservation. Also, they indicated that the tank was 11/16 full. However, when the key was turned, it was obvious that the tank was only 1/2 full. I asked him to modify the contract. He said he would....but I do not recall receiving a newer email with this updated. Sorry to say I had to fill the tank up to 11/16 even though I left with 1/2 a tank. Not happyDante L.
Don't put those moving pads and dolly on the truck . I didn't want them and they took up needed space.KIMBERLY S.
Uhaul employee could not connect undersized safety chain hooks to my receiver? Claimed it was my problem to solve! Blew my timetable to drive around looking for and buying adaptors. Unacceptable and terrible response to a customer. I will never rent from there again. On the flip side, Ms. Aaron Clark at the drop off in Bolton, VT, explained and showed me how the safety chains connect! They do connect Williamsport clod! She also explained that she keeps adaptors in her store for eventualities! Kudos to Aaron Clark, raspberries to Williamsport clod.JOHN C.
Customer did not leave a comment.SAMUEL K.
Customer did not leave a comment.scott G.
Not to over chargeDennis J.
Customer did not leave a comment.Jeremiah J.
Provide information for first time users of the cel phone check in. It took longer than I expected.John B.
Customer did not leave a comment.Christopher F.
Customer did not leave a comment.Dale H.
Customer did not leave a comment.GLEN S.
Matt was wonderful to work with. He took the time to explain every detail and answered all my questions. I would highly recommend this location for all your moving and storage needs. Ask for Matt. Thank you for making this as stress free as possible.Jill M.
Customer did not leave a comment.Paul R.
Customer did not leave a comment.Dale W.
The uHaul company should keep their website inventory updated rather than letting you place the reservation and changing it last minute when they realize they can't fill it at the original location. It added a lot of stress to an already stressful day.Nichole W.
Customer did not leave a comment.Matthew R.
Customer did not leave a comment.Timothy P.
I don't think charging someone for mileage from a pick up location out of there way is far you should not be charged for mileage from the pick up location to the address you give them I was charged 8 extra miles just to pick up and drop off a uhaul truck We already have to put the gas back into the truck so again that was another $10 I think Uhaul should evaluate the rates and the other charges they charge peopleJustina G.
Customer did not leave a comment.Vladislav L.
I had a great experience with Matt for my truck rental and storage space needs. I will definitely recommend them and use them in the future!Jo S.
I have send an email to uhaul about being overcharged. The problem is that I ordered 2 dozen pads at 10.00 per dozen then when I picked up the pads I was given 1 dozen and charged 20.00 for 1 dozen pads. I return the equipment at the scheduled time, no one was there to check me in. I wasted 1/2 hr waiting for someone, I finally left the keys in a mail slot in the door. Now I'm being overcharged 10.00 If I don't hear back from U haul soon I will be disputing the credit card charges. Please email me back at firstname.lastname@example.orgRonald C.
Customer did not leave a comment.Natalie W.
Great service they what you need when you need itKeith S.