Customer did not leave a comment.MATTHEW DRAKE N.
Customer Reviews for Cen-Tex Rental Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Justin F.
Customer did not leave a comment.Felix R.
The transporter used on this occasion was in need of maintenance and/or repairs.George K.
Customer did not leave a comment.ERWIN M.
Customer did not leave a comment.Enrique C.
Great place to go will tell my friends great service .drew Y.
Job well done.Doug M.
Worker did not know the system at all. Had a reservation with correct drop off location that for some reason was changed upon lick up of unit. This caused me to not be able to Drop off the trailer at my convenience as I had to wait until the next day and make corrections. Even then the store I initially picked was not the final destination. Two tires on the trailer were flat an I had to stop and air them up at the gas station. Drove through slight rain on my moving day and the trailer leaked causing a bunch of my belongings to get wet. Very frustrating and inconvenient all the way around.Charley R.
Friendly and courteous staff. Quick service.Dale Y.
Customer did not leave a comment.Johnathan D.
Customer did not leave a comment.Denise G.
Customer service was outstanding, all the equipment seems to be well kept. I know the wife and I was very pleased with sÃ©vice. Making our travel safe, Thank you.Huey J.
The driver side rear view mirror was cracked in two places. This impeded my vision. I notified the proprietor and he told me that there was nothing he could do. I drove 1000 miles with this hazard.Oniel G.
Customer did not leave a comment.Joshua F.
There was a small leak in the top of the 5 by 8 trailer I rented. Small puddle of water formed inside.aaron P.
Nothing at this time.NELSON R.
Windshield very dirty with bugs stuck on. Windshield blade not installed correctly. Unable to use wipers for rainstorms and cleaning to see.CHARLENE B.
Customer did not leave a comment.Gregory E.
Nothing. They were right on for service and being friendly.JERRY B.
Very very helpful can't tell anyone online how cool these people areCLAUDIO ERNESTO C.
Customer did not leave a comment.Amy J.
Customer did not leave a comment.Charles B.
Customer did not leave a comment.Robert V.
Customer did not leave a comment.Rebecca T.
I wouldn't recommend the online check in process for this location though. The truck I was supposed to get was rented out before I got there.Mealika B.
Customer did not leave a comment.Antonia T.
The service and rental experience was great! I highly recommend this location!Zawanda W.
Customer did not leave a comment.Mary D.
Excellent and professional customer service, thanks.Kevin C.
Customer did not leave a comment.Robert V.
Customer did not leave a comment.Brandi B.
Customer did not leave a comment.Nick T.
Customer did not leave a comment.Emmanuel C.
The truck gets wet in the inside when is raining.. the only issue I hademanuel R.
Customer did not leave a comment.LISA T.
Excellent experience!askia W.
Customer did not leave a comment.Joseph B.
Great drop off location. Friendly service and support. Very professional and helpful. Would definitely return and recommend to friends.Devan Shane M.
The owner was an awesome dude!!Markus P.
I had to go to 3 diffrent drop off locations to finally drop off the equipment. The first one that uhaul texted me was full and could not take it. The second location that uhaul texted did not have me in the system. Had to go to a 3rd. Very inconvenientADAM P.
Customer did not leave a comment.Sarah M.
Customer did not leave a comment.Anthony H.
Excellent customer service. Nothing needs to be improved or changed.Adam S.
The workers at the pickup/drop-off location were extremely helpful and did a great job.Adam S.
The manager of this location was not welcoming at all. She wasn't interested in helping me and my family with my move.Myeka G.
Customer did not leave a comment.Stephen G.
Customer did not leave a comment.Marquita W.
This gentleman was great at this location!! However, I attempted to return the auto transport at a different location that was on my receipt as a drop off and had a terrible experience. The location was 102 E Veterans Memorial Blvd, Killeen TX. The manager at the veterans address was rude and told me she couldn't take the trailer because they were too full and walked off without giving me any other options. Someone should talk to the store manager and tell how to better treat customers. There were 3 employees taking and shooting the bull in the back room while 8 of us customers were waiting at an empty course for help. It was ridiculous!! The Cen-Tex location was awesome. The gentleman met me in the parking lot and was extremely helpful and very happy to receive the trailer I was dropping off. He kept apologizing for the behavior of the staff at the other store.Tim B.
Customer did not leave a comment.John S.
This is a drop off location with no supplies and limited trucks. Great customer service and super friendly.Byron S.
Good folks very professional and courteous. Thanks.danny P.
Customer did not leave a comment.Ashlee C.
Customer did not leave a comment.Kipyegon R.
Customer did not leave a comment.Kenneth B.
This location could not remove gear from my vehicle so sent me to another location for drop off. This process went well. My issue was with all communication between pick up and final drop off (online and phone communication) and in-person experience with Cedar Park location. Why am I unable to contact corporate to discuss this situation? Not a good way to run a business.Dona K.
Customer did not leave a comment.Jimmy B.
Customer did not leave a comment.Sixto G.
The staff was very friendly and helpful. I will definitely rent from here for any of my future needs. Big thanks to the staff!ROME V.
Customer did not leave a comment.zawanda W.
Customer did not leave a comment.JOHN T.
Mr. Nick did his job, but it was his personality that made the experience more personable. I had visited four other locations that same day and I am glad to have rented from him.james B.
Left personal item in truck. They called me and I was able to pick up. Outstanding service.Michael R.
I did have issues with the rental. The first one was were the pick up dealer, Danny, saying my paperwork was wrong. Danny corrected the problem before I had a chance to return his call. Also I was shorted 12 out of 24 blankets. Although I did not have the correct number of blankets I didn't want to pay for what I didn't have.. Called Danny up and he said that if I had any problems at drop off location to have them call him and he would make it right.. thank you Danny. With him you are in good hands.Anthony N.
Customer did not leave a comment.
Customer did not leave a comment.Ryan C.
Customer did not leave a comment.Stephen L.
Customer did not leave a comment.Patricia R.
Customer did not leave a comment.ouida L.
Customer did not leave a comment.vanessa S.
I wouldn't recommend any of the U-Hauls in Killeen from the day before I picked up my U-Haul they scheduled me to go to the one off of the highway, when I got there they changed it they didn't have a truck available. Then they sent me to the one off of Veterans Memorial when I got to that one he said he didn't accept cash so he sent me all the way on Fort Hood Street and they were closed. Terrible experience I thought I would at least got a discount or something for running around town all day long and then i didn't get my truck to later on that evening because they didn't have any available. I made my reservations 5 days ahead so I shouldn't have any problems getting my truck. Worst experience I ever had with U-HaulPierce I.
Customer did not leave a comment.DIANE O.
Customer did not leave a comment.Chris W.
Mr Turner was very helpful and courteous. My move to Dallas would not have been successful without his assistancePamela W.
Customer did not leave a comment.Nickolas L.
Customer did not leave a comment.Tina S.
The man working was fantastic!! We called right after he closed because google listed him as 24hrs and he turned around, came back and spent well over an hour helping us get set up and ready to roll! One of the lights wasn't working due to a shorted wire on the truck side so he replaced the whole wiring head for us! Definitely has my business as he was very kind and helping even after having to come back after closing.KAITLYN S.
Customer did not leave a comment.Candi J.