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LESLIE B | Overall ExperienceSelf Storage Units in Killeen, TX, 76543
U-Haul Moving & Storage of Twin Creek
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The newer units were very well kept with good access for vehicles. Though, when I switched to a smaller unit, it was an older unit that did not keep pests out very well. My things were COVERED in spiders and insects, there were many wasps flying around which causes concern for nests in the structure somewhere, and most of my things were completely ruined from rat urine and fecal matter. :/ I know the units are not 100% rodent proof but the amount of things that were vacuum sealed and properly weather proofed that had to be thrown away due to rats/mice getting to them was kind of ridiculous. Maybe invest in better pest control for the property? or seal the buildings better? The property itself was well kept with trash disposal and well maintained paths, but the inside of the older units (the newer ones are orange) are not very secure rodent wise.
Madison B | Overall ExperienceT did excellent job, customer service is key in business he topped it, thx!
LINDA R | First ImpressionsWould recommend to friends and family.
GENERAL B | First ImpressionsThank you
derek d | Overall ExperienceRented multiple units here for several years. Staff was always friendly and helpful. Manger was awesome.
BRITTNEY S | Overall ExperienceExcellent customer service and more than reasonable prices!
Philip M | First ImpressionsOnly problem I over pay and never recived the pay back they put auto pay with out permit. was a card to pay but not for auto pay.
Luis R | Overall ExperienceEverything went great! I rented a unit for 4 years, employees were always helpful, professional, and pleasant! I would recommend this u haul for all your moving and storage needs! A big thank you to your crew!
CHERYL A | Overall Experiencemuy buen servisio
Cesar Z | Online Move InI had the pleasure of being helped by Tristan, the new General Manager at the U-Haul storage facility on Martin Luther King in Killeen, Texas, and I can already tell she’s going to be an incredible asset to this community. Her kindness, professionalism, and willingness to go above and beyond did not go unnoticed. It’s rare to come across someone so dedicated and genuine. We’re truly lucky to have her here. Thank you, Tristan—welcome to the neighborhood! We’re going to love having you.
KERON W | Overall ExperienceI love the way the staff on duty was so friendly and professional.
Jonathan W | First ImpressionsExceeded my expectations with quickness and hassle free considering I was offered one free month from previous uhaul rentals. Staff was courteous and concise. Only purchase requirement was storage insurance considering I didn't have proof of homeowners or rental insurance at time of lease agreement.
Mario C | First ImpressionsAll stuff in storeage got ruined and mold on it .
Cassie F | Overall ExperienceNicole was extremely helpful and is a wonderful asset to the company. She took the time out to show me various units and explained the paperwork. She made my transition here less stressful with finding an adequate storage Unit.
Damien C | First ImpressionsThe fact that y'all app doesn't work and I have to take extra steps is crazy. Don't tell a customer to go online for a return if
Samella B | Overall ExperienceVery clean and friendly.
Marleen W | Overall Experience