Customer Reviews for Chadds Auto Repair
(U-Haul Neighborhood Dealer)

341 reviews

920 W 4th St   Pittsburg, KS 66762

(620) 670-4518

Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 11:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(620) 670-4518

920 W 4th St
Pittsburg, KS 66762

Services at this Location:

Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 11:30 am
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Doug was great to work with.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Destinee K. 
Rating:
4.0

Customer did not leave a comment.

Katherine H. 
Rating:
4.0

The only inconvenience we encountered was their internet was running slowly when we came in to pick up the truck. Service was great!

Brenda P. 
Rating:
5.0

None

Bradley L. 
Rating:
5.0

Thank yall for the help. It was easy and convenient.

turner H. 
Rating:
4.0

It was easy and fast

LAURA M. 
Rating:
4.0

The truck was 2 quarts low on oil, I had to tell them the oil light was on and had to ask them to check the oil level. The ash tray had ashes in it and drink bottles behind driver seat

Terri L. 
Rating:
5.0

Customer did not leave a comment.

Dana H. 
Rating:
5.0

Customer did not leave a comment.

Stacy B. 
Rating:
5.0

Chad does a great job.

Lori W. 
Rating:
5.0

Customer did not leave a comment.

christopher B. 
Rating:
4.0

They did not have all the blankets we needed. It made our move more difficult.

Daniel D. 
Rating:
5.0

Everything went well.

Tommy H. 
Rating:
4.0

Customer did not leave a comment.

Melissa T. 
Rating:
5.0

Fast service. I was in and out in 15 minutes when I rented the U-haul at Chadd's. Friendly too.

Laura B. 
Rating:
5.0

Customer did not leave a comment.

Tim F. 
Rating:
5.0

Customer did not leave a comment.

Ryley C. 
Rating:
5.0

Quick and easy and just what i ordered.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
1.0

Have someone there on Saturday afternoon to help unhitch a heavy trailer. I lifted it off myself. A major liability issue. Others who dropped vehicles and trailers off on the same day left them randomly all over the yard leaving no place to turn a trailer around.

Ronald H. 
Rating:
5.0

Customer did not leave a comment.

Virginia M. 
Rating:
5.0

N/a

Karen T. 
Rating:
5.0

Customer did not leave a comment.

Alan D. 
Rating:
4.0

The number identifying the truck was partially scraped off. Key drop off was separate from key pickup and took a little bit of time to locate.

Donald T. 
Rating:
5.0

Customer did not leave a comment.

Melissia C. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
4.0

Very good experience, no problems at all.

Linda W. 
Rating:
5.0

Customer did not leave a comment.

Broc B. 
Rating:
5.0

Very polite when I dropped off my truck and thanked me for using Uhaul. Will definitely use it again from that location when I move my daughter from college.

Chris G. 
Rating:
5.0

We had reserved a truck at another location in Pittsburg upon arrival to pick up no truck available and no assistance offered. had to drive 20 miles to rent a truck. Hard to say if I'd consider U-Haul again in the future

Paul J. 
Rating:
4.0

Customer did not leave a comment.

Rhonda B. 
Rating:
3.0

It took over an hour to complete the pick up process. It was to all be done on the phone and there was not a person to help. The system kept rejecting my input and not telling me why. Very Frustrating. I had ordered 1 dozen pads that were not included.

Elizabeth C. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
3.0

Customer did not leave a comment.

Dave S. 
Rating:
5.0

Customer did not leave a comment.

Ed M. 
Rating:
5.0

Customer did not leave a comment.

brett J. 
Rating:
3.0

Convenient place to drop off equipment

Karen P. 
Rating:
5.0

Customer did not leave a comment.

steve P. 
Rating:
5.0

Customer did not leave a comment.

Theresa O. 
Rating:
5.0

Customer did not leave a comment.

Seth G. 
Rating:
5.0

Great Service, friendly helpful people!

Geno R. 
Rating:
5.0

Nothing

Geno R. 
Rating:
5.0

Customer did not leave a comment.

Marvin S. 
Rating:
4.0

Customer did not leave a comment.

Dean T. 
Rating:
2.0

Don't create a surcharge to force customers to do your job.

Mark I. 
Rating:
5.0

Customer did not leave a comment.

George G. 
Rating:
5.0

Customer did not leave a comment.

George G. 
Rating:
4.0

Customer did not leave a comment.

GARY B. 
Rating:
5.0

Customer did not leave a comment.

greg G. 
Rating:
3.0

The way the agent spoke to me made me not want to use this provider again

Nathan B. 
Rating:
5.0

Customer did not leave a comment.

michael R. 
Rating:
3.0

Used drop box only

Niles B. 
Rating:
5.0

They were extremely helpful and great selection if we need to rent from them.

malina B. 
Rating:
5.0

Customer did not leave a comment.

Tim B. 
Rating:
4.0

Chadds was very good to do business with. Small town businesses seem to be more laid back & much easier to deal with

Deborah H. 
Rating:
5.0

Customer did not leave a comment.

Joelene F. 
Rating:
5.0

Perfect pick up! Fast friendly service from professionals who really care!

Wendy R. 
Rating:
5.0

Customer did not leave a comment.

Carla B. 
Rating:
5.0

Customer did not leave a comment.

Phyllis G. 
Rating:
4.0

Customer did not leave a comment.

Ron H. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Love this location I always use it when I can great people and great location

Lanora S. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Larry A. 
Rating:
5.0

Customer did not leave a comment.

Ellie W. 
Rating:
5.0

Customer did not leave a comment.

Khesar P. 
Rating:
5.0

Very helpful and friendly! Went out of his way to get moved no pads for me .

JAN L. 
Rating:
5.0

Doug is awesome ??

yolanda P. 
Rating:
5.0

Customer did not leave a comment.

Chris E. 
Rating:
5.0

Customer did not leave a comment.

daniel W. 
Rating:
4.0

Customer did not leave a comment.

Sheila M. 
Rating:
5.0

Customer did not leave a comment.

Nicholas H. 
Rating:
5.0

Customer did not leave a comment.

Pat B. 
Rating:
3.0

Not open during drop off.

Michael H. 
Rating:
3.0

Customer did not leave a comment.

Dallas S. 
Rating:
5.0

Customer did not leave a comment.

Frank A. 
Rating:
3.0

Customer did not leave a comment.

kyle M. 
Rating:
5.0

Customer did not leave a comment.

Mohammed J. 
Rating:
5.0

Customer did not leave a comment.

KELSEY V. 
Rating:
5.0

Customer did not leave a comment.

Martin N. 
Rating:
4.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Great service and convenient location.

TOM S. 
Rating:
5.0

Owner Chadd helped me, what else can I say but great service!

TOM S. 
Rating:
5.0

Customer did not leave a comment.

DENNIS H. 
Rating:
3.0

The online/app check-in process was horrible. What should have taken 10-15 minutes took over an hour, with two different phones to complete, two separate phone calls, at least 6-7 logout, log back in requests, and countless pictures taken and sent...only to hear back - "We are sorry, please try again". I was renting a truck in a small town and was told I had two options...1) keep moving around until the 3-bars turned into 4-bars so the pics would come through or 2) travel to another location to pick up my truck. Neither of these options were acceptable to me, when the only thing between me and the keys to the rental is sending a picture through your app. I asked about texting or emailing a pic, or even providing the necessary details on my license over the phone and was told I needed to use the UHaul process. THAT solution is completely inflexible and does not allow for alternate solutions to solve the drivers license picture requirement. Working with UHaul is a horrible experience every time. The people are okay, just not overly friendly, but the process and paperwork is NOT customer focused nor simple to complete. If there were ANY OTHER options to renting moving trucks/trailers, I would gladly skip the frustrating, time-consuming, and non-customer focused experience at any of the nationwide UHaul sites.

Daniel D. 
Rating:
5.0

Customer did not leave a comment.

IRIS M. 
Rating:
5.0

Customer did not leave a comment.

peggy C. 
Rating:
5.0

Customer did not leave a comment.

Barbara E. 
Rating:
5.0

Customer did not leave a comment.

Charles T. 
Rating:
5.0

I made my reservation there, ya'll tried to change it and they made it right. You need better communication!

Stacy B. 
Rating:
5.0

Customer did not leave a comment.

EUGENE E. 
Rating:
5.0

Nothing at this time

James B. 
Rating:
4.0

Customer did not leave a comment.

CHARLES B. 
Rating:
5.0

Excellent experience. Blake Chadd at Chadd's Auto Repair was very helpful.

Anthony D. 
Rating:
4.0

Customer did not leave a comment.

kenneth P. 
Rating:
4.0

Chad's had entered a return date of Dec. 1st 2018 on my paper work. I drove the truck to McPherson and left it at my daughter house for them to unload and return the truck. They saw the return date was Dec 1. I new the date to return was On Sat. Nov.24. I was charged $120 for the extra days. Is there any way to make an adjustment?

Joe S. 
Rating:
3.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Customer did not leave a comment.

Jennifer K. 
Rating:
4.0

Very comfortable experience.

Glennis P. 
No reviews have been submitted for this location.

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