Customer Reviews for Champion Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Champion Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Austin G. on

Rating:

Customer did not leave a comment.

Ian J. on

Rating:

Customer did not leave a comment.

ALAMEDA M. on

Rating:

Customer did not leave a comment.

Kimberly C. on

Rating:

Amy (I think that was her name) that helped me was very thorough and professional. I have never rented a unit before and she explained everything perfectly

Deanie S. on

Rating:

The experience was awesome. Nice and clean facility. Staff was polite and welcoming. Will return in the near future.

Evelyn G. on

Rating:

Pick up location was excellent and very helpful!

George J. on

Rating:

Customer did not leave a comment.

Tammy A. on

Rating:

Customer did not leave a comment.

Philip D. on

Rating:

The truck was dirty inside the cab, the windows needed washing, the visor was broke, the light switch needed repair

Susan C. on

Rating:

Amy took care of all my needs and was fun to work with.

Austin M. on

Rating:

Customer did not leave a comment.

Richard S. on

Rating:

Was told that I should not be bringing trailer back to them as they were getting rid of their trailers. After looking at my contract they sain ok put the trailer over there. Nevered looked at it just sani park it over there

Donald R. on

Rating:

Customer did not leave a comment.

Tyree A. on

Rating:

Customer did not leave a comment.

Joe C. on

Rating:

Great experience!

Larry A. on

Rating:

Customer did not leave a comment.

Erik P. on

Rating:

Amy and Alissa are just AWESOME! They are always friendly, professional, and informative!

SUSAN I. on

Rating:

The seal on the drivers door came off completely as I was driving the u haul down the road.

Norberto B. on

Rating:

👍👍

Rick O. on

Rating:

I am a member of the American Legion and rented a truck for Post use and we are a tax exempt 501c but still had to pay tax. Can you fix this as we are going to rent again very soon?

Joseph O. on

Rating:

Customer did not leave a comment.

LEESA W. on

Rating:

Uhaul renters in Florida should be advised if they're going out of state, they have to stop at the agriculture inspection station or they will get pulled over, inspected and given a ticket by the Florida Agriculture police.

David B. on

Rating:

Our original drop off location told us that they did not have room for trailer and dolly we were to drop off. Told us of another location that we had to call ourself to see if we could take trailer to them. They were very helpful. Again very inconvenient.

Ronnie D. on

Rating:

Nothing! Amy & Diann were Wonderful l Caring people! Very Friendly & professional in their job & made our moving experience a lot Easier & we Appreciate them & U Haul GREATLY! ?? Thank You Amy & Diann for everything! ??????

Dan G. on

Rating:

Have had several years past experience with this facility and never had any problems. Hope that this renewed relationship will be as pleasant as those in the past.

Luis F. on

Rating:

Great customer service.

Ashley T. on

Rating:

Renting a storage unit at Champion Self Storage was easy and convenient! Diane made sure to explain everything I needed to know ahead of time as this was my first time renting a storage unit.

Gary L. on

Rating:

Customer did not leave a comment.

Pervy W. on

Rating:

You could use some other method of verification than calling three people to sign up for the Truck Share 24/7

JAMES K. on

Rating:

Customer did not leave a comment.

Christopher S. on

Rating:

Customer did not leave a comment.

Kyle L. on

Rating:

Customer did not leave a comment.

Annette P. on

Rating:

I would never rent a uhaul again. I was forced to pass 6 locations to return the uhaul to the same place I rented it from. I was over charged and your uhaul representative didn’t not explain why I had to by pass the other locations

John H. on

Rating:

Trouble free rental process. Extremely simple and straightforward. No hidden fees. I’ll use them again when I’m in the market for another truck.

Brian F. on

Rating:

Customer did not leave a comment.

Kyle L. on

Rating:

Customer did not leave a comment.

Sandra A. on

Rating:

Customer did not leave a comment.

Matthew S. on

Rating:

Will be back

DIANA L. on

Rating:

EVER THING WENT GREAT AT CHECK IN. DIANE WAS SO HELPFUL. SHE TOLD EVERYTHING WE NEEDED TO KNOW ABOUT STORAGE. WE HAVE HAD STORAGE WITH CHAMPION BEFORE. SO WE NEW OUR THINGS WOULD BE SAFE. THANKS AGAIN

Brandon R. on

Rating:

Customer did not leave a comment.

Jason T. on

Rating:

Customer did not leave a comment.

Yvette O. on

Rating:

Customer service was excellent and the place is very clean. Very friendly too.

Carolyn D. on

Rating:

Very smooth and easy. Diane was most helpful, answered all of my questions and set up everything with ease. She even accommodated me by supplying a cart on a holiday when I was moving in.Great job!

Felix O. on

Rating:

The costumer service was great....

Jeff H. on

Rating:

Everything went smoothly. No complaints. Thank you!

Jorge R. on

Rating:

I’m fascinated with the facility and the organization of the process. Definitely I will come back. Thanks.

Hannah L. on

Rating:

Amy was extremely helpful and storage unit is very nice.

Davius R. on

Rating:

She was absolutely Great,

STACI M. on

Rating:

We rented 3 units and the staff was very helpful

STACI M. on

Rating:

Very pleasant and the facility is very clean

STACI M. on

Rating:

Friendly and very helpful

Terri W. on

Rating:

Very accommodating. Facilities very clean. Staff very nice.

James M. on

Rating:

Customer did not leave a comment.

Christa J. on

Rating:

Customer did not leave a comment.

Denise A. on

Rating:

Customer did not leave a comment.

Michael P. on

Rating:

Customer did not leave a comment.

Clara T. on

Rating:

The on site manager was extremely helpful and knowledgeable. She explained everything and made my move a breeze!

david b. on

Rating:

Never used the reservation.

Jared Z. on

Rating:

Rented a climate controlled unit in the morning, they didn't say the air conditioning wasn't working. Went back in the afternoon with a full car load to store and my unit's temperature was 90 degrees

caleb R. on

Rating:

Customer did not leave a comment.

John A. on

Rating:

Customer did not leave a comment.

Vince C. on

Rating:

Exceptional Service!!! A location which should be a model for all U-Haul rental facilities. Fast, Friendly and putting Customer First will win my business every time. Well Done Mulberry U-Haul Rental!

ALFREDA D. on

Rating:

Customer did not leave a comment.

ned U. on

Rating:

Very helpful.....

Jeffrey G. on

Rating:

Customer did not leave a comment.

brian J. on

Rating:

Excellent office, great people clean trucks, friendly service, great price. Cant ask for more!

Donna W. on

Rating:

Customer did not leave a comment.

Jeffrey G. on

Rating:

Agent took time from helping another customer to acknowledge that I was there to return a vehicle, accepted my paperwork, and assured me I'd receive email notification of the final inspection result. Facility was in great shape - nice place and agent!

Richard D. on

Rating:

Friendly personnel. Extremely clean office, etc.

SANDRA W. on

Rating:

Customer did not leave a comment.

Jeremy S. on

Rating:

Please update your website to say they DO NOT GIVE FREE FIRST MONTH STORAGE here. That is false advertising on Uhaul's part and very misleading to customers. Also when asking for help on your customer service line, the lady that updated my return location was very unprofessional and the rudest customer service representative I have ever spoken with.

Ronnie B. on

Rating:

Great customer service.

Anna M. on

Rating:

This place is always great! Super friendly and easy to work with!

Joy C. on

Rating:

Customer did not leave a comment.

Allyssa P. on

Rating:

Diane has such amazing customer service. She is very caring and personable. She is also very educated on everything, she answered every question without hesitation. Very happy customer.

david V. on

Rating:

Customer did not leave a comment.

David G. on

Rating:

Customer did not leave a comment.

Peter K. on

Rating:

Customer did not leave a comment.

Michael V. on

Rating:

Nothing with this team, maybe as always lower the rate just a little. Needed trailer for about 3 hrs still paid for a full day.

CHRISTOPHER M. on

Rating:

I did not use this storage. Uhaul reserved this because on their website it shows you all work with the free month storage but I guess you actually do not. The people I spoke with however were great.

Clyde H. on

Rating:

Customer did not leave a comment.

PAT S. on

Rating:

Nothing

Dwayne T. on

Rating:

The people at Champion Self Storage are wonderful to work with. I would recommend them to anyone. Thank you Diane for such a great experience when we needed it.

on

Rating:

Customer did not leave a comment.

Loretta T. on

Rating:

Customer did not leave a comment.

Lillian S. on

Rating:

Customer did not leave a comment.

Clyde H. on

Rating:

Easy pick up & drop off.

LORI S. on

Rating:

Customer did not leave a comment.

MICHAEL B. on

Rating:

I have no complaints or regards. Always use U-haul & always use Champion Storage. They are an awesome team. Have been using U-HAUL & Champion Storage for about 10 years now. Wouldn't go anywhere else. Trucks & trailers are always in tip top shape & Champion Storage personal are always totally professional !!!

David R. on

Rating:

Customer did not leave a comment.

Donna B. on

Rating:

Customer did not leave a comment.

Ben H. on

Rating:

The front desk lady was great.

marquita B. on

Rating:

Signage on the main road to the location of your office.

andrew G. on

Rating:

Please check the equipment is serviceable before customer picks up.

FAYE L. on

Rating:

I will use Champion Storage again!

Eric H. on

Rating:

Truck's should have at least cruise control. The truck is also very noisy and generally unpleasant to drive. A move is never fun, but the truck itself could be "plussed up" a bit to make the driving more comfortable.

Charles T. on

Rating:

Customer did not leave a comment.

MARCUS P. on

Rating:

Very clean facility

Shawntae P. on

Rating:

Customer did not leave a comment.

JAMES M. on

Rating:

Absolutely my favorite U-Haul location Always greeted with a smile and quick friendly service. Great people to deal with.

MICHAEL H. on

Rating:

Nothing staff is great

JERRY D. on

Rating:

Customer did not leave a comment.

Cerissa T. on

Rating:

Customer did not leave a comment.

Jalecia L. on

Rating:

Customer did not leave a comment.

David G. on

Rating:

Just keep doing what you are doing!!!

PAM R. on

Rating:

Customer did not leave a comment.

David G. on

Rating:

Well run operation, all they need to do is keep doing what they are doing!!

richard T. on

Rating:

Customer did not leave a comment.

Ivan R. on

Rating:

Customer did not leave a comment.

Steven Z. on

Rating:

terrible parking situation. We had to park in a handicap parking spot because all spots were taken and this is a gated facility

pervy W. on

Rating:

Everything was excellent with the check-in process.

gloria R. on

Rating:

When I reserve the truck I gave specific information that I was picking it up in Mulberry and returning it in Tampa I was quoted a price I asked if that included mileage and I was told that that was a flat rate. I spoke to Amy to Dustin both on the day I reserved it and on the day I picked it up we spoke with a Diane. Once I return the truck in Tampa I was told that there was only 39 miles that was included in that flat rate and that it was $0.40 per mile over that. I contacted Diane at the facility and long story short was she hung up on me and the person at the facility here in Tampa was nice enough to make the adjustment for the mileage based on the fact that they were standing there when Diane hung up on me. If I had not specifically asked on at least two different occasions if that flat rate included mileage or if mileage was in addition I wouldn't have been upset. But that information was never furnished. Gloria Rocci

JUAN B. on

Rating:

Customer did not leave a comment.

joe K. on

Rating:

Customer did not leave a comment.

sonya R. on

Rating:

I was provided excellent customer service at this location. No improvements needed.

Julio B. on

Rating:

Good service

Kevin C. on

Rating:

Customer did not leave a comment.

Max P. on

Rating:

Great

Edwardo C. on

Rating:

Excellent service!!!

William C. on

Rating:

Customer did not leave a comment.

Kimberly W. on

Rating:

Customer did not leave a comment.

David G. on

Rating:

Customer did not leave a comment.