Customer Reviews for Channahon General Rental
(U-Haul Neighborhood Dealer)

32 reviews

24138 S Municipal Dr   Channahon, IL 60410

(815) 828-6532

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 9/30/2021: Closed
  • 10/7/2021: Closed

Services at this Location:

Contact Us

(815) 828-6532

24138 S Municipal Dr
Channahon, IL 60410

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 9/30/2021: Closed
  • 10/7/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

MATTHEW C. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY H. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS M. 
Rating:
3.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

JORGE J. 
Rating:
5.0

I will definitely rent from here again

Anthony K. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE J. 
Rating:
5.0

Customer did not leave a comment.

JESSICA T. 
Rating:
5.0

Customer did not leave a comment.

FELICIA C. 
Rating:
5.0

Customer did not leave a comment.

jamie S. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW G. 
Rating:
5.0

Customer did not leave a comment.

Rebecca L. 
Rating:
5.0

Customer did not leave a comment.

PRZEMYSLAW D. 
Rating:
5.0

Happy customer. Thanks!

PATRICK D. 
Rating:
5.0

Customer did not leave a comment.

Christina M. 
Rating:
5.0

Need to figure hourly rates for equipment like tow dollies and trailers

RUSSELL E. 
Rating:
5.0

Trailer right side brake and turn signal light not working

EDWARD M. 
Rating:
5.0

I had to back the truck on to the grass to get it our because a trailer was blocking my exit.

Deborah S. 
Rating:
5.0

We did the online truck pick up, it was very fast and easy. The same for the truck return, quick and easy. I don't think there is anything that needs to be changed. For being a first time Uhaul customer I couldn't ask for anything better!

Robbie R. 
Rating:
5.0

Employees are awesome an always helpful.

WAYNE B. 
Rating:
5.0

I really had no place to park when I returned the truck Facility was closed and another truck was parked in the spot where I picked my truck up from Other than that great experience

KYLE G. 
Rating:
4.0

Customer did not leave a comment.

Donald H. 
Rating:
1.0

I want talk to someone. This was by far the worst experience I've ever had. Very dissatisfied and disappointed.

DAVID M. 
Rating:
5.0

I've rented from CGR before. Always a great experience.

DANIEL O. 
Rating:
5.0

The process was real easy to pick up and drop off .

ROBERT B. 
Rating:
4.0

Good customer service. No hassle, ready service. Minimal time spent for paperwork. Easy return. Good experience!

JOSE G. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER B. 
Rating:
5.0

This location had my rental vehicle ready at my appointment time . They made renting the u-haul a breeze . Very knowledgeable and pleasant to deal with . They also had covid and social distancing requirements in plain sight . 5 stars for this place

Gary H. 
Rating:
3.0

Took me a hour & 20 minutes at pick up time to get the after hours online process done... was on hold for 45 minutes with Uhaul trying to get help to get it completed & when I got in the truck the appliance dolly wasn't in the truck either! Also, cost me 45 minutes of movers pay waiting for me to get there with the truck!

DEBORAH M. 
Rating:
5.0

I think it is pretty sad that a person renting the vehicle can't fill the tank and turn it in with full tank of gas.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
No reviews have been submitted for this location.

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