Customer Reviews for Chesterfield Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Chesterfield Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Aaron A. on

Rating:

Customer did not leave a comment.

Margaret H. on

Rating:

Customer did not leave a comment.

LARRY H. on

Rating:

Customer did not leave a comment.

Kelsey F. on

Rating:

Customer did not leave a comment.

Jennifer P. on

Rating:

Parking RV. Plenty of space

Austin V. on

Rating:

I had ordered a uhale for June 14 at 2:00 pm from Weatherford Automotive at 515 Meridian Street in Anderson. We had troubles finding the place since it does not look like it's picture on google maps. The place looked rundown and there was no parking since they rent there parking to this car place next to them. There was also a tow truck parked there blocking most of the entrance since this place also does car repairs. Once I finally got in there I was told that they did not have my uhale and they had to look up my information since they don't update there computers which took a long time. Then I was told that it could be 4 to 5 hours before they could get me a uhale but they would give me a discount. I had researved a uhale for 2 pm but did not get one until 5 pm from Chesterfield storage. The building was nice and so was the worker, however his computers were down so he had to do everything on his phone. I was not given a discount since the other building did not say anything to him about a discount and was told to call corporate and get credited. By the time we left with the uhale it was after 6 pm due to the computers being down there and having to do all the paperwork off his phone. Before we left we took pictures of the uhale and found the inside was dirty, scratched up, and mud spots. So before we could use it we had to clean the inside. So we were not able to start loading my stuff into the uhale until past 7 pm wich put use behind and also we then had no helpers since they had to leave by 5 pm.

Kim M. on

Rating:

great person to work out are rental all was great

Natasha M. on

Rating:

The newburgh Indiana location at storage lock was fantastic. Thank you for the excellent service in Chesterfield and Newburgh.

Theresa M. on

Rating:

Outstanding U Haul Location! Friendly and customer service oriented! NO Hidden or unexpected charges

THomas R. on

Rating:

Customer did not leave a comment.

JESSICA D. on

Rating:

Customer did not leave a comment.

John D. on

Rating:

Customer did not leave a comment.

Joshua C. on

Rating:

Customer did not leave a comment.

David C. on

Rating:

My physical experience with my rental was superb. There was a strange difference between the rate that I agreed to when I reserved the vehicle and what I was actually billed. The billing went in my favor by one dollar, but I think that I should have received some explanation as to why that change was made.

Joseph W. on

Rating:

Dropped off on Sunday night. No clear place to park, or instructions on what to do... Everything worked out in the end, so I am fully satisfied.

Kristen T. on

Rating:

There is nothing to improve!

CANDACE S. on

Rating:

I would rent from them again. I would like to suggest that a trash container be available in the area.

Sara B. on

Rating:

Customer did not leave a comment.

Robert C. on

Rating:

Customer did not leave a comment.

Richard M. on

Rating:

Customer did not leave a comment.

Kenneth R. on

Rating:

Customer did not leave a comment.

Kari H. on

Rating:

They were hard to reach, but Mike always did call back. It was the hours the office is open that was inconvenient. Also, the gate locked us out of the facility a few times, and was upsetting.

JESSIE C. on

Rating:

Glad to have have had the opportunity to work with chesterfield storage

Tom P. on

Rating:

The people there was very helpful and nice will remember that place if need to rent a nother trailer again thank you uhaul

Robert M. on

Rating:

Customer did not leave a comment.

Shayne E. on

Rating:

Very smooth transaction and pickup.

Michael G. on

Rating:

Customer did not leave a comment.

Tony W. on

Rating:

Customer did not leave a comment.

ADAM M. on

Rating:

Customer did not leave a comment.