I was charged for the dolly and it wasn't in the truck bottom of the truck floor was covered in dirt I'd like a partial refund some of my bedding was covered in dirtLaDonna S.
Moving Truck Rental in Chesterfield, IN at Chesterfield Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Chesterfield, IN 46017
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Your return app didn't seem to work with me, but the proprietor at the Chesterfield location had previously told my wife to just drop off the truck (on a Sunday afternoon) and leave the key in the drop box. We did that and it was very simple.Rick B.
Truck was not clean at all, key was not in a lock box, it was in the cargo area with a lock on the roll up door that was frozen shut. Customer service was AWFUL on 12/24 when I picked up the truck. Condescending, like I didn't know what I was doing. When I told her what was happening she basically acted like I wasn't telling her correctly. She was just rude and not helpful at all. I will not use uhaul ever again because of that customer service rep alone.Annette P.
Advise there may be a short period before receiving rental confirmations and steps due to office closingChasity C.
Mike the customer representative, was a very polite and knowledgeable.Rick S.
Make sure all tires are inflated to proper PSI, it could have been a real Danger on the road for a front tire to blow if not noticed. It also check extra time out of our moving experience to deal with something that should have already been taken care of.Debra R.
All trucks from 10 foot and up need to have ramps.Joseph M.
I was charged for an extra day even though I turned the truck in. Also I booked the truck at a certain location that was near by due to mileage and that reservation was changed to another location that was further away and I had to still pay that mileage. I am not happy about that at all.Liddia S.
I had ordered a uhale for June 14 at 2:00 pm from Weatherford Automotive at 515 Meridian Street in Anderson. We had troubles finding the place since it does not look like it's picture on google maps. The place looked rundown and there was no parking since they rent there parking to this car place next to them. There was also a tow truck parked there blocking most of the entrance since this place also does car repairs. Once I finally got in there I was told that they did not have my uhale and they had to look up my information since they don't update there computers which took a long time. Then I was told that it could be 4 to 5 hours before they could get me a uhale but they would give me a discount. I had researved a uhale for 2 pm but did not get one until 5 pm from Chesterfield storage. The building was nice and so was the worker, however his computers were down so he had to do everything on his phone. I was not given a discount since the other building did not say anything to him about a discount and was told to call corporate and get credited. By the time we left with the uhale it was after 6 pm due to the computers being down there and having to do all the paperwork off his phone. Before we left we took pictures of the uhale and found the inside was dirty, scratched up, and mud spots. So before we could use it we had to clean the inside. So we were not able to start loading my stuff into the uhale until past 7 pm wich put use behind and also we then had no helpers since they had to leave by 5 pm.Austin V.
great person to work out are rental all was greatKim M.
The newburgh Indiana location at storage lock was fantastic. Thank you for the excellent service in Chesterfield and Newburgh.Natasha M.
Outstanding U Haul Location! Friendly and customer service oriented! NO Hidden or unexpected chargesTheresa M.
My physical experience with my rental was superb. There was a strange difference between the rate that I agreed to when I reserved the vehicle and what I was actually billed. The billing went in my favor by one dollar, but I think that I should have received some explanation as to why that change was made.David C.
Dropped off on Sunday night. No clear place to park, or instructions on what to do... Everything worked out in the end, so I am fully satisfied.Joseph W.
There is nothing to improve!Kristen T.
The people there was very helpful and nice will remember that place if need to rent a nother trailer again thank you uhaulTom P.
Very smooth transaction and pickup.Shayne E.
Lady was indifferent, not to be bothered.Timothy S.
Nothing. Everything went as planned. The truck was well maintained and clean, both inside and out.Dennis B.
I reserved a truck to be picked up in Muncie, Indiana. I was disappointed to learn I would have to travel to pick up the truck.Mark M.
Friendly clerk who promptly returned my after-hours call to confirm my pickup time.james F.
Lindsey went the extra mile to meet me at a time convenient for me, though not her. This allowed me to pick up the trailer, and get my wedding decorating / catering assignment completed perfectly. She was truly a blessing for me, and also your company.CHRISTOPHER L.
Make sure the trailer is in good condition and the lights are working! We had to have a repair guy come out to fix the problem which cost us over a 3 hour delay. Would expect to be compensated for this but can't find anyone who will try to help with this issue. Have used UHaul for years but this experience has changed my mind on you being my first choice.Marjie C.
Everything was wonderful. I was to get in, rent what I needed and out the door. Great job!!!KANDI K.
Be there to check trucks in on time.regina C.