Maintenance of trucks are Very important!! Truck tires need to be checked before renting out on all vehicles.
STACEY B
Customer Reviews for Chevron
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would not recommend the location that I drop the equipment off to to anyone the location that I picked the equipment up everyone there is very pleasant and maybe they should be the ones that train the employees at the Lake City location
Taffini EHeat did not work in the truck. Did not know this until I was an hour away from town. With my truck loaded. Very uncomfortable ride. From Florida to NC. The truck was clean. Good tires and all. Heat was the issue.
Raymond SVery nice gentleman
Rivers KWrong truck but it was fine. Rented a 15’ and was given a 24’ but charged more for it
PETER SThis was the best truck return experience that I have had with Uhaul! The owner was very nice and made my truck return very easy for me.
APRIL MMuito pratico e eficiente
Vagner SDuring drop off the lady seemed incompetent. She didn’t know how to properly work the Uhaul check out process on her phone. She asked me several questions about operating the site and I let her know that I had no idea. She was the only person working at the gas station and continued to ring people up instead of me. I had to contact customer service and put them on the line in order for them to tell her what to do! Very unprofessional.
Victoria HThe guy was rude tried to double charge for items
Darnettia CSimple. You come in and the workers have everything ready! They are fast and efficient with the paperwork and let you know all the information you need. Cheap prices too! I would definitely come back or refer a friend if we need a move! Thank you
CULLEN TEquipment was clean, but was not well-maintained… Mechanical issues.
PAMELA GThere was inky one employee working. She was trying to help customers with gas purchases, convenience store purchases, take phone calls and u-haul all at the same time.
Lorrie SThe owner was completely unacceptable, rude and no help at all!!!!!
Larry NThe truck was dirty in the cab and in the loading area. There were a few black bags tied to the roller door tracks to tie the door up from slamming back down on you when loading. The door did come down on my mid to upper back because we had to cut the bag so we could finish loading the truck. The truck had seen better days that's for sure.
Laurence K