Could not access the keys the worker didn't know anything and called customer service talked to 3 different people the first lady hung up on me took an hour to get keys and didn't have the size truck we needed and had to make 2 trips because of it was not pleased.
Juliana P
Al's Little Country Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burlington, WI 53105
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The U-Haul was easy to find and pickup but the blankets and dolly I paid for were not there. I need to request a refund.
Sarah HFirst time I ever self checked in a vehicle for return. After a long trip from GA and unloading in the cold rain I turned the truck in without any trouble.
SCOTT RThe key wasn’t where it was supposed to be, which was very time-consuming.
Vince LThere was no wifi or cell phone service. I had to walk to the road between each question in order to get it to load on my phone. The employee inside would not help and said it had to be done on my phone with no wifi. He did let me know walking to the road would work though.
NICHOLAS S