Was told the truck had a full tank, but when I got in it was barely over a half. Filled the truck up on the way back, and left it with way more than it has when I picked it up. Found out I was charged 31 dollars for fuel.Byron W.
Customer Reviews for Chuck & Sons AutoCare
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.KEITH B.
Good and friendly people would use them again...Debra H.
Customer did not leave a comment.Torrey B.
Customer did not leave a comment.April O.
Did not realize there would be extra charges on drop off. Would have preferred to use key drop off box. The fellow was there and said he'd take care of everything. If it needed cleaned and he looked at it, we would have swept a few carpet fibers out of the truck.CLIFFORD W.
Pickup and drop off was really easy and the gentleman was very helpful. The truck however and animal hair all through the back and smelled like cat pee.Maria H.
They charged me $15 for cleaning the truck. I returned it and I wouldn't have considered it dirty. They could have called and asked me to come "sweep it out" before someone spent one minute cleaning it and charging me $20.... won't use them again!Stephanie H.
Customer did not leave a comment.dean W.
The location and picking up the vehicle was fine. What was not good is the fact that I had to wait almost an hour to get "approved" and actually get the code to get the keys for the truck. This set my move back in hour where I already had a major time crunch and frankly is just unacceptable. What is the point of the online check in if you still have to wait an hour for approval?? I also tried calling Uhaul and was put an hold before I was hung up on, never did even talk to anyone. I also tried the live chat and no one ever responded. This process was terrible and not as advertised whatsoever. I also didn't get a furniture dolly that I paid for. I will be calling to file a major complaint and will be reprimanded.Jared H.
Customer did not leave a comment.Christine G.
Customer did not leave a comment.Russell F.
Chuck was helpful. I hope to bring my car to him for service.Henry N.
Customer did not leave a comment.Robert P.
Customer did not leave a comment.Pamela B.
Customer did not leave a comment.JIM W.
Customer did not leave a comment.Steven D.
Extremely nice . They were closed but happen to be there for another reason, he stopped what he was doing and took care of checking me in . Great service!Sharon L.