Drop off was quick and easy!
Thomas K
Customer Reviews for Circle C Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
For the exception of the drop off location being entered incorrectly and costing some money at my destination, everything ws ok.
Kenneth BGreat Customer Service
Carlos MThe truck I was renting was not available at your Garden Grove facility as promised. I had to drive to another U-haul facility to pickup the truck. I had to pay extra to the movers that were waiting since I was over an hour late. U-haul needs to meet their commitments.
MERRILL FWe always get great, friendly service at Circle C storage! Mark is the best.
Marian J1. Improvement of customer service; the girl that took our payment information had zero business training. When I asked for information on returning the vehicle she said see your contract. I asked what is a location near the storage facility and she said to look online. 2. Again customer service, when asked where the vehicle was she pointed and said look for it. Seriously this person doesn’t want to be there. 3. I acme by on my way out to let them know about the low fluids (brake/pwr steering) on the vehicle and she simply walked away and didn’t come back.
ALVARO RService manager was exceptionally helpful and assisted us with hookup and instruction for use and safety. Very efficient and easy to complete our.contract. Very happy with the prompt and courteous help. Will be back to this location again!
RONALD BSuper friendly worker!
Jovonne LThis facility is top notch and my favorite U-Haul to conduct business with.
JERRY TSo the drop off was closed when I left the truck. But it had plenty of room for me to park the truck and the dropbox for the key at the door. I did call a couple days later to see if they found something in my truck that we couldn’t find. The gentleman’s extremely helpful very nice. And he is checking for me to see where the truck has gone to make sure that they can maybe check and see if the item is in there. I highly recommend it for a drop off or a pick up.
SALLY YSEE ABOVE
PAUL JI needed to return my trailer that I had rented at another location. An hour before closing I called the store several times to see if I could drop it off late. Nobody ever answered and never called me back.
David HExcellent, knowledgeable customer service!
Brian MPick up and drop off were easy. Great customer service
ELISA PThe best in-store customer service. Easy to pick up and drop off. Thank you. "Ralph"
RALPH LNothing, this location is amazing with great customer service.
KENNETH WNothing. You guys were great...
Emily AAlways a good experience
Duane KSecond time renting here, this time for personal use. Check-out and reservation process was very smooth. Will absolutely come back again if I ever need another U-Haul in the future.
Kurtis CExcellent experience!! Would absolutely recommend this business to anyone looking to rent a UHaul!!
Wendy BHelpful team, great service.
Aaron PThe customer service was FANTASTIC, the equipment was clean and ready. I couldn’t have asked for more. Thank you
KAMI KHonestly, the way you can improve all U-Haul locations is by hiring more employees with the integral standard of Jerome at Circle C Storage. I mean what a nice guy. He took the time to carefully examine the van for misc scratches/dents and because of his attention to detail, he discovered a discrepancy of the actual remaining gas in the van compared to it's paperwork. Also, he was very empathetic to the fact that I was pressed for time and he expedited the delivery of the cargo van and for that, I was quite appreciative. I highly recommend Circle C Storage simply for the fact that Jerome is there to lend a helping hand. 10/10 -Tony V Recchia 3/11/25
Antonio RThis location is AAA+++. I rent here on a regular basis and the staff are ALWAYS friendly and helpful. Their expertise and willingness to help make transactions flawless.
Heidi DKeep doing what you're already doing! I had a excellent experience!
Brandon BI highly recommend this location. From the easy to use online check in process to the friendly and efficient management and clean operable vehicles, this is my go to UHaul location. The entire Uhaul experience from getting a vehicle and movers to load and/or unload has been a timesaver and lifesaver!
Gina SParking space was very limited
RICHARD SCustomer service was good, as agent recognized U-H could not come up w/the trailer size I had contracted for and quickly changed the order to the next size larger w/no additional fee to me. However, when we checked the trailer electric connection, the brake & turn signal lights worked good, but NO running lights. He showed no concern nor offered any attempt to fix. I knew I wouldn’t be traveling much at night so made no issue.
Gary SAs a customer, I would say I was very impressed with how smooth it was.
jerome hGood people. Pleasure to do business with.
Ralph MFriendly and communicative.
ILZE GThe guy who took care of my order is so nice, answers all your questions professionally and have a great attitude. Looks like he loves what he does! I’m actually close to other ihaul locations but will be coming here instead.
Emmanuel PExperience was efficient and met my needs.
thomas rVery easy to work with
DUANE KJerome assisted us and he was absolutely awesome. Hands down the best U-Haul experience we’ve had.
Terrance NExcellent service
LUIS LIt was great!
JUDY MThe trailer needs better tie down placements on the walls and the floor.
DAVID DAlways an easy painless rental transaction
Peter WWas easy and a good experience .
JAMES GGerome is always a pleasure to work with and makes the process so simple Thank you
Duane KCould not have had a better experience! Will rent from there again for sure!
Jennifer MGreat customer service and very friendly.
Debra MI say the personal was not helpful, there were none. They made us hurry & turn it in by 3pm & there was no one there. It said they were open until 6pm. They left at noon that day.
Danette EEverything was excellent regarding this rental. Thank you!
Ricahrd AGave no information about anything and did not have requested equipment
Shawn RParking is difficult because of the locat
GEORGE TGreat customer service from staff. Everyone was helpful!
Carlos GKeep doing what you are doing.
BONNIE BLove doing business with this location. Personable, professional, and they get you in and out quick.
Jerry TGreat customer service very helpful and friendly 10 out of 10 would recommend
RICARDO CFantastic customer service!
Rebecca CHonestly the whole pick up was really stressful and confusing, they literally don’t even lock up the key. The instructions were SOOO UNCLEAR. Also the steering wheel was like peeling apart and cutting up my hands when I was driving.
Autumn FVery easy and quick
Julio CThe guy was extremely helpful.
MICHAEL BGreat service by Marc!
TIMOTHY RIt was a shit show trying to get it, and then waiting for a response. Won’t be doing it again
Ryan SGreat service. The UHaul manager did a great job of explaining how to use the trailer. The trailer worked great. I'd definitely recommend this location to anybody needing UHaul rental services.
Duane TOverall the digital check-in was smooth, but I had ordered some additional equipment (Dollie(s) + pads) for my move that were not left in the back of the truck.
Taylor SCustomer service was great. The man was kind and took care of our needs. But the cleanliness of the place was poor. The bathroom was very dirty.
KASSY SThis is probably the third time I've had to come drop off or pick up a Uhaul and nobody is EVER THERE! I definitely won't be going back and refuse to take any Uhaul I rent to this location ever again.
Gloria TMake it so people can actually take the trucks to different places to drop them off instead of having to drop off the truck at the same exact spot. They picked it up from it will make it easier for people to move so they can actually take the truck to a shorter distance.
Justin M