Customer Reviews for Circle C Storage
(U-Haul Neighborhood Dealer)

977 reviews

1967 N Main St   Orange, CA 92865
(Taft and Main)

(657) 284-5119

Location Hours

  • Mon-Sat: 8 am - 3 pm
  • Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(657) 284-5119

1967 N Main St
Orange, CA 92865
(Taft and Main)

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 3 pm
  • Sun: 8 am - 12 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dann S. 
Rating:
5.0

Clean and organize the office, it's very untidy

Benjamin B. 
Rating:
5.0

Customer did not leave a comment.

Bryan S. 
Rating:
4.0

Customer did not leave a comment.

ROGELIO P. 
Rating:
4.0

Customer did not leave a comment.

Ron S. 
Rating:
5.0

Nothing! after making an online reservation on Thursday with the Tustin location and not hearing back from the regional scheduling, I called the scheduling people and they referred me to Orange location based on availability. Staff was super helpful and friendly. They turned around a not so great experience! THANK YOU

Heidi M. 
Rating:
5.0

Great customer service! Highly recommend this location!

Stephen H. 
Rating:
5.0

Customer did not leave a comment.

ETHA G. 
Rating:
5.0

Mark hooked me up well - good work

Chris G. 
Rating:
5.0

All u-haul facilities should be this friendly, helpful courteous, professional as this one! I will use this location every time going forward!!!

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD C. 
Rating:
5.0

Customer did not leave a comment.

MELISSA R. 
Rating:
4.0

Customer did not leave a comment.

Cristian G. 
Rating:
3.0

Luckily there was an open spot for us to park. The location looks very tight with not much room for returns.

Elikisoni L. 
Rating:
5.0

Customer did not leave a comment.

Tariq K. 
Rating:
3.0

This location didn't have any furniture pads which are needed for moving things.

DAVID K. 
Rating:
3.0

Customer did not leave a comment.

Joel C. 
Rating:
1.0

Customer did not leave a comment.

joSUA K. 
Rating:
5.0

Customer did not leave a comment.

Katerina Y. 
Rating:
4.0

Customer did not leave a comment.

Fred E. 
Rating:
5.0

Great job.

Anthony M. 
Rating:
2.0

Customer did not leave a comment.

ANTONIUS B. 
Rating:
5.0

Customer did not leave a comment.

Farid S. 
Rating:
3.0

Clean the vans. The mirrors were greasy and the wheel was dirty. I had to wipe these items to clean them.

Rajin S. 
Rating:
5.0

Keep it up.

HERMENEGILDO C. 
Rating:
3.0

Customer did not leave a comment.

Dustin H. 
Rating:
1.0

The check in and check out processes were horrible. Was charged twice for my rental deposit. The vehicle was great but everything else was Just a cluster of an experience.

Martin M. 
Rating:
5.0

I've rented many U-haul trucks of the years, and this was the easiest and quickest it's ever been done. U-haul has been awesome in rolling with the punches of this COVID pandemic. Thanks U-haul!

SONIA M. 
Rating:
5.0

Customer did not leave a comment.

Alec R. 
Rating:
5.0

I have been renting Uhaul trucks and trailers for over 30 years. Mark is by far the best Uhaul person I have ever dealt with in so many ways. Nice, thoughtful and instructive.

LANCE J. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN B. 
Rating:
5.0

The only thing that was frustrating was the parking. When I dropped the truck off at 4:30, there was literally no parking. I wasn't sure where to park and not block any entrances. Otherwise, I love this location!! Awesome customer service.

Stephanie P. 
Rating:
5.0

Mark was very helpful even under the pressure of being the only employee on-site with multiple people waiting for assistance. He managed rush of customers professionally.

BRAD F. 
Rating:
5.0

Customer did not leave a comment.

ROLAND H. 
Rating:
1.0

The guy at the desk was great, and the truck was fine. But they charged me double the rate for no reason, and added a $20 after-hours fee for no reason. I have contacted them twice about this with no response and am planning to flag it as a fraudulent charge on my credit card. I don't know why they have to try to scam people like this, and do not blame the operator of this location for this incredibly annoying situation.

RICHARD E. 
Rating:
3.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Great experience, and friendly service too.

Scott P. 
Rating:
5.0

Customer did not leave a comment.

Elijah T. 
Rating:
1.0

No lie to customers about the gas used. They took advantage of me when I went to return the truck and charged me for not refueling the truck when I returned it with more gas than I took it out. Very disappointed with the service.

victor N. 
Rating:
5.0

It was an all around good experience. Thank you.

Fred P. 
Rating:
5.0

Great people and great service.

Danny W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

SILAS T. 
Rating:
5.0

All I got to say is……..Amazing customer service!

MELCHOR G. 
Rating:
2.0

When I returned the truck after hours, I disputed the mileage that was calculated. There was no effort from the location to work with me on the dispute. I left three voicemails over the course of a week and got no response. The lack of customer service is unsettling.

CAMERON A. 
Rating:
5.0

The two gentlemen at this Orange location were very nice and very helpful. I picked up the truck at 11:30am, it was parked in front and ready to go when I arrived. The manager told me that my check in time at drop off was 10:00am with 120 miles. Would recommend this location.

MICHELLE S. 
Rating:
3.0

My contract did not arrive on my email. I was offered the contract as a printout. I should have accepted it. I don't remember being told that they close at 3:00 pm. I had to leave the trailer in their lot, unsure of the security of the facility.

WAYNE F. 
Rating:
4.0

Customer did not leave a comment.

Mark N. 
Rating:
5.0

Customer did not leave a comment.

Todd L. 
Rating:
4.0

The two people working at that location started swearing at each other and yelling (I think one may have quit). Sort of off putting

Jamie W. 
Rating:
5.0

Outstanding experience, great customer service!!

WILLIAM F. 
Rating:
3.0

Location was closed. Sign stating because of covid. Never saw anyone. Kind of disappointed with the vehicle.

Sergio G. 
Rating:
2.0

Customer did not leave a comment.

Jeff C. 
Rating:
5.0

Nothing! Mark was terrific since the original location I was supposed to get the van from was a bit of a disappointment. Mark stepped in and took great care of me and I will be back any time I need a rental. He was just a gem!!!!!

KATHLEEN W. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

App issues check in

MARK D. 
Rating:
5.0

Customer did not leave a comment.

Bon G. 
Rating:
5.0

I dropped off at night as a self service. Quick and easy.

ANTHONY W. 
Rating:
4.0

Customer did not leave a comment.

ROBERT W. 
Rating:
3.0

$19.95 is false adverting. I ended up paying $95 for a few hows use and 40 miles. Too expensive!

CHERIE F. 
Rating:
1.0

Store was closed and there was only one spot available to park which for a trailer was not easy. And so there was no help to help me back in or take the trailer off and also nothing there to make sure the trailer didn't move. The parking spot was in a slant. So we had to go looking around for a brick or piece of wood so it wouldn't move and get damaged.

Melissa J. 
Rating:
5.0

Owner was very friendly and helpful. Amazing customer service. Will reccomend to friends.

BARBARA L. 
Rating:
5.0

Customer did not leave a comment.

ADAM A. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
2.0

Customer did not leave a comment.

Leonard A. 
Rating:
4.0

Customer did not leave a comment.

HARLEY W. 
Rating:
5.0

I driver farther to use these guys because the service is always good.

Ronald G. 
Rating:
2.0

Office was not open - keys were left in a drop box

ANDREW W. 
Rating:
5.0

Customer did not leave a comment.

Courtney E. 
Rating:
5.0

Customer did not leave a comment.

artun E. 
Rating:
5.0

Customer did not leave a comment.

Earl H. 
Rating:
1.0

You guys had my email on someone else's account. You guys need to double check your information before submitting it

AMIR C. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM W. 
Rating:
5.0

Customer did not leave a comment.

TERRY P. 
Rating:
5.0

Customer did not leave a comment.

Jaime D. 
Rating:
5.0

Fabulous rental!

PHILLIP F. 
Rating:
2.0

NO ONE WAS THERE WHEN I DROPPED MY TRAILER OFF AT 3:00 pm!!! I literally had to unhook everything and manually push the trailer into its parking spot by MYSELF! I'm a 50 year old woman! This should NOT be my job!!! Uhaul very clearly states that you are essential! Covid business restriction is no excuse for this! Very poor business practice!

SHARAE I. 
Rating:
4.0

Everyone that worked here was really friendly and made me feel comfortable.

Melinda G. 
Rating:
2.0

No staff available. Web return not easy to use. Would not do again.

GARY R. 
Rating:
4.0

Customer did not leave a comment.

Jocelyn R. 
Rating:
5.0

Mark was just awesome. Recognized what we wanted and took care of us with a very personal touch.

VIKRAM R. 
Rating:
5.0

Customer did not leave a comment.

KRISTIAN P. 
Rating:
4.0

My only real complaint is that in order to drop off the truck after hours I had to use the god awful app. The store is in a bad spot cell reception wise and it took me 20 mins and 2 phones to get the app to work properly.

DANIEL M. 
Rating:
5.0

Customer did not leave a comment.

ISRAEL L. 
Rating:
5.0

Customer did not leave a comment.

Jjesus V. 
Rating:
5.0

Customer did not leave a comment.

Jatin S. 
Rating:
5.0

Customer did not leave a comment.

Paula L. 
Rating:
5.0

Customer did not leave a comment.

Dante M. 
Rating:
5.0

Great people and great service.

Ryan H. 
Rating:
5.0

Very easy and convenient. Great customer service.

JORGE P. 
Rating:
5.0

Customer did not leave a comment.

Micheal H. 
Rating:
5.0

Was a great experience. Made my move super easy. Thank you!

Autumn K. 
Rating:
5.0

I didn't catch the lady who was helping me but she was great and very helpful. I highly recommend this location. Hassle free and friendly staff.

Jasonbrent D. 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
3.0

Customer did not leave a comment.

NATHAN T. 
Rating:
5.0

The latch on the right side of trailer lift gate was hard to operate

JERRY E. 
Rating:
5.0

Nothing

Jose R. 
Rating:
5.0

Everything was excellent.. everyone was very professional and helpful.

Althea S. 
Rating:
5.0

Customer did not leave a comment.

SHAWN D. 
Rating:
5.0

Excellent service, went out of his way to accommodate my schedule. I will definitely be renting from this business location again! Thank you.

PIETER D. 
No reviews have been submitted for this location.

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