They didn’t know how to give me the keys and didn’t know how to follow instructions. Also some how my reservation was changed and I did not get the dolly I requested. They also park the uhauls in handicap spots. The parking lot isn’t really meant for uhauls.
JOWAN F
Customer Reviews for Citgo Auburn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Serious overcharging and hidden fees. Also truck had the Check Engine light on the entire time of my rental.
Lanny SLocation didn’t seem to care if I rented or not. Wasn’t very knowledgeable of the rental process.
Todd M