The gas station workers were awesome and super quick.
Christine R
Customer Reviews for Citgo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I did not make my reservation with this place but was transformed because what I needed was not available at the original booking. Was told I would be contacted by 5pm about reservation which I never recieved. When I called to verify reservation & finally was able to get an answer 8:15 am I was told I needed to reapply info I already entered then told No they've got it. Couldn't get into app that requested I do so before pulling off. I didn't go expected 25 miles I put down i only went 12. I didn't need the 15.00 insurance because with my insurance I'm covered any vehicle I drive but was charged the 15.00 anyway. Didn't keep it the 8 hrs I put down only ended up being 6 brs. Mind you I went 12 Mike's, upon return I put 31.00 of gas in truck & after all this I was charged the amount they first quoted. Hiw is this possible ????
Traci HTruck runs ruff lots of play in the steering wheel cut off twice I’ll call corporate for a refund HIGHLY UPSET
Melika GReserved the truck online and declined the insurance coverage. Checked my final receipt after I returned the truck and insurance was added on by the retailer without my knowledge. If this is common practice by this location, then customers are being ripped off and this is fraud. I’ll be giving U-Haul customer service a call this morning.
Mike SThe gas was on E and I used under 15 miles and they still charged me extra I brought it back with a quarter tank gas
Eugene Dall good easy friendly helpful efficient
STEPHEN ZWe rented a truck from 8:30a-5:30p on 12/23/25. The truck was returned before 3:30pm on 12/23/25, yet, per the receipt I received via email, we were charged an entire extra day of rental because they said we did not return the truck until 6:36pm. This is an outright lie and I feel that location was being very deceptive. I have rented uhaul trucks many times but I will NEVER utilize this location again.
James B