Customer Reviews for City Liquor
(U-Haul Neighborhood Dealer)

Rating:

3.0

Please do not charge customers $8.50 for gasoline when the customer uses only about 0.7 gallons of gasoline (19 miles). That is absolutely ridiculous. Please clean up this problem now.

Rating:

5.0

Nothing very friendly and helpful. Experience was great.

Rating:

5.0

Thank you!

Rating:

5.0

Great service

Rating:

5.0

It was super fast and easy and front desk was so nice and efficient I was actually surprised of how well the experience went if I would have to do this again I will definitely be going to this location again 👍🏽

Rating:

1.0

Highway robbery. Charging per mile? Terrible, like y’all don’t make enough money off of everything else y’all charge for. Well you guys have lost my business foreverrrrr. I know you don’t care, you’ve already taken my money for your shitty vehicle experience and lack of customer care and communication. Never again.

Rating:

3.0

The app is terrible. Does not work well when checking in at all, also the process of doing mobile is just completely screwed up. Please call me to talk more

Rating:

4.0

We started with the virtual option, but the uhaul site/app itself. It had the incorrect location on the map. The lady that was onsite was prompt to come out and help, and that was great.

Rating:

3.0

Person didn't know what to do when we arrived. Just a small liquor store. Definitely wouldn't be able to ask for any help regarding U-Haul at this location. But it was close to my house and convenient to just drop off the truck when we were done.

Rating:

3.0

I was charged for 58 miles more than I drove; so unhappy over that; but the lady at the location is friendly.

Rating:

3.0

Didn't get the dolly order, but was charged for it.

Rating:

5.0

Friendly service. Online ordering was masterful.

Rating:

1.0

Close this location in Kemp Tx.

Rating:

3.0

Got a unexpected charge with no reason.

Rating:

5.0

Exceptional customer service

Rating:

2.0

Terrible internet. Computer kept timing out. Took 45 minutes for me and the guy in front of me to check out. Lady was great but the process was waaayyyyy too long.