Customer Reviews for City Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of City Storage

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Laura S.
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Saturday staff not adequately trained on handling Uhaul rentals. The key was to be locked up in the truck. The provided lock did not work which may be why the key wasn't with the truck. The key was in the drop box and had to be retrieved by the staff. . If we would have arrived after hours we would have been delayed considerably. We had another charge when picking up the truck. Apparently the prepaid amount we made the day before leaving us a Zero balance wasn't sufficient. We had to pay more to pick up the truck. No reason was able to be given.

Nivram W.
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Customer did not leave a comment.

jonathan G.
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Very nice facility to drop off at. Ended up Storing there as well and booking on their website was painless. Nice local business.

John R.
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Customer did not leave a comment.

GLORIA G.
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Customer did not leave a comment.

Martin G.
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Customer did not leave a comment.

Frettie H.
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Customer did not leave a comment.

Dolores Kathy D.
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I reserved this 1 mile from our house. I got an email that day telling me I had to go over 20 miles to get it. We left at 9:00 am. The address was wrong. It wasn't even a uhaul, it was a private company. We couldn't find it. After phone calls, by 1 pm it was located. They didn't have the dolly we reserved. So frustrating. We didn't get back to the house to load till 3:30, we had to go to another place to get a dolly. We were not happy about this situation. I would give this a below score

LYNN H.
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Customer did not leave a comment.

tabitha A.
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Customer did not leave a comment.

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