U-Haul will put a lot on every corner and this is no exception. I drove past 2 U-Haul service centers that are clean and well lit to get to this old corner mechanics shop with car parts and junk laying everywhere.
DAVID J
Customer Reviews for Clay Rd Texaco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I am still waiting on communication back regarding my refund, the truck i rented broke down one block away from pick up site customers service has not reached back out the tech they sent over to assist said the fuel pump was broken
CHARLES EGreat customer service and answered all my questions!
Lucita GAttendant was very helpful.
jessie sNothing.
Miguel BCongratulations to Terry!! He helps me with everything. I'm highly appreciated for the service I recommend this location 💯!!
maria gKeep doing what you are doing. Fast friendly service. Have a great day.
Alvin AGreat service. Very friendly
David EThe owner is friendly they have been in our neighborhood for years. We have used this location several times over the years. We have never had a problem with our rental from this location. Sincerely, happy customer.
Tabitha RThe guy who runs the location is great and very helpful. 10/10 recommended
NATHAN GIs there a similar unit closer to the entry . . I am asking because I am a older woman just for easier access please.
brenda fFriendly customer service
Maria GNothing needs to be changed. Great customer service. Very knowledgeable.
Paul MHe was very nice and efficient.
PHYLLIS MGreat service
ANA ZThis gentleman was so professional. I recommend him for anyone.
INDIKA KWhen I arrived the person was impersonal. Didn't speak to me and left me outside. When I returned the trailer I got home and saw my emailed receipt which had a $30 cleaning charge. I believe I was charged that because the guy could. He didn't tell me when he looked at it when I returned it. He waited until I left.
Kevin Fall 👍good
WILLIAM BVery bad customer service. Man had a very sarcastic attitude when I asked questions. Vehicle wad in very bad condition
rever DNothing good service 👍
maria HThe office was looking kind of weird, not organized, and stinky.
Basher APerfect
CEM M. The Hollister and Clay location is very friendly very nice and takes good of his customers
Ana ETruck ready upon arrival. Clean and mechanically sound.
Robert BOutstanding service!
JAMES SThis place was very nasty
Flecia BThe vehicle exhaust was unbelievably loud and fumes from the exhaust were coming in the cab making the driving experience awful.
Brian MImprove in customer service The service provided was poor, the guy at the office was falling asleep and when we were retuning the equipment he spoke to us in a rude and ugly tone.
Nivia MQuick fast service
Greg JToo far from me
Hai LThis place is a dump
DAVID VOwner of this place did an awesome job accommodating my questions and worries. Did and awesome helping me set up my rental.
Tony TTell ppl they have to fill it back up
April LEasy pickup and great customer service.
Robert HMuy buena atención 😊
Delarco TVery friendly Good service keep it up my friend
Fshatsion SThe gentleman that helped us at this location was very helpful and understanding! Smooth process and excellent customer service. Thank you!
Andrea PExcelente
jean cit’s a good place to pick up n drop off if your close it’s convenient
ann dAtendieron. Muy bien. Ablan en español. Te explican lo recomiendo . Pudimos mover lo que queríamos gracias
Blanca dQuick, easy dropoff.
Michael BStorage lot at this location is unsafe for a woman to be dropping off.. the process was of taking pics was easy but theirs should have someone there to assist
DENAE WEvery thing is good just like it is
Henry SThey always help me with anything I need to rent.tanks
JOSE Mbest acces to the rental place
roberto bSi
Jose Tkind of a spooky office, well really it's a former gas station. the guy was in there when I walked in (I couldn't see him at first). I kept saying hello, hello?. No answer. then I walked in a little further and saw him sitting a few feet behind the counter near the door. I could see him initially because of the piles of junk everywhere. He didn't say a word until I walked toward him and said again "hello". then he grunted and turned on the computer and said "name". weird
Sherri MI was charged $75 instead of refunded
Patrick MVery friendly and helpful.
Bob A