Very accommodating and so appreciative of the customer care.Sarah A.
Customer Reviews for Clayton Tire & Muffler
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Uhaul i rented appeared to have transmission problems reported it to the person when I returned the Uhaul back stated he would drive it and check it out but as I was waiting fot my ride to come they parked it back with the others maybe they will check it later it was a very rough ride with that transmission straining to change gears all the way to Carrboro and back also no one told me about mileage fee per mile it was twice as much as I had expected.Louvenia M.
Customer did not leave a comment.Susan H.
There was no dolly and I was picking up a washer and dryer. It was the smallest truck and I should've inquired. Other than that I was in and out. Smooth transactionJUNIOUS J.
Customer did not leave a comment.james D.
Customer did not leave a comment.Manuel M.
Customer did not leave a comment.Richard P.
Customer did not leave a comment.lecia W.
The owner was very helpful and assisted me on his day when this location was actually closed. They are awesome, friendly and have great customer service!!!! Best U-Hual experience ever!!!!NICHOLAS R.
Customer did not leave a comment.Ginger M.
Customer did not leave a comment.tyrone M.
Tell the woman that was talking about the corona virus hoax to get a clue. I know people that had it. Keep your opinions to yourself.Kevin C.
This location is much better than the UHaul branded stores. In and out with no line!Dustin A.
The parking lot was really full, which isn't a bad thing. It was just a little harder to find a spot for a 26' truck. Also the drop box for keys was not secure. I dropped my keys in and the whole box opened up. I pushed it back into place, but someone could easily steal the keys.BRENDAN F.
Very good experience. Trouble and hassle free!!Brian S.
Customer did not leave a comment.Jeanine M.
We were very happy with the truck and the accessories.Mark H.
Customer did not leave a comment.Wanda J.
Customer did not leave a comment.Darren C.
After I was charged at the p/u location. Monday morning this location charged me $58 more dollars. Without asking me. When I called and spoke to someone. They made no sense at all. So I will be placing a call to Area Field Manager.judalon D.
Great service. I appreciated it. Thank you.ROBERT J.
Customer did not leave a comment.Michele S.
Your app locks up every time I try to rent using it. I always have to go inside the business. Not convenient when in a hurry. Please fix app !!!CAROLYN M.
Customer did not leave a comment.James H.
Your return app doesn't work on all phones and it's too time consuming. Make it easier or get rid of it.kay W.
The site is a huge mess-- trucks everywhere, no way to get them out, disorganized.Nicholas C.
Location of the truck wasnt the most comfortable. Add some instructions on the site if by any chance the system is down (for both, pick up and drop off).Jorge M.
Customer did not leave a comment.Michael C.
I was treated with home town care and sincerity that made the move a pleasure that I would recommend to any of my friends. Howard EllisHoward E.
Customer did not leave a comment.cathie H.
Customer did not leave a comment.Mohammed C.
Service was very good, equipment worked well but they need additional room.Joseph C.
With COVID I would think you would clean cab of vehicle. Terrible, wife and I had to clean it before use!!!Gary N.
Parking area is crowded, but other than that things were great, the communication was excellent both before and after drop off.GARRETT H.
Customer did not leave a comment.DEVONACHAMBERS G.
Customer did not leave a comment.John Z.
Customer did not leave a comment.CHRISTOPHERMICHA H.
I was given the run around and then turned the truck in on time in Clayton NC. The Clayton office charged me for two extra days. I only had the truck 3/28-3/30.LAKESHA T.
Customer did not leave a comment.Matthew G.
The wait for check-in was over 40 minutes long (past the time we had the truck scheduled for pickup). The equipment we opted to rent to help move specific pieces of furniture was not all available. The trucks passenger side windshield was completely shattered. Upon returning the truck it was another 30 minute wait. The rental location does not have adequate space for vehicles and everything is crammed and you have to move around constantly to get out of the next persons way (vehicles).Chad H.
Customer did not leave a comment.Corshaad S.
The representative was to busy to process the return of the vehicle. I questioned to unused estimated mileage and the charge is still the same, i am concerned the adjustment will not be made. Not Good business.James D.
Customer did not leave a comment.Debra B.
Customer did not leave a comment.Sabrina C.
The gentleman handling the uhaul part of this business was not very friendly and acted like I was bothering him. It was like he was mad. His customer service skills were very poor. With his attitude I will not use this location in the future.EVERETT W.
The uhaul was filthy and doubt it had been sanitized because it looked NASTY. If I could have found another location with same equipment I wouldn't have rented at this location. And there were staff and customers inside small cramped office space without mask although mask requirement sign hung on door. Very, very dissatisfied w this location.Sharon J.
Customer did not leave a comment.joy K.
Terry the owner of Clayton tire was awesome to do business with. I would always recommend Clayton tire to do the best business withShaun G.
Customer did not leave a comment.Janet R.
Convenient, but parking lot was disorganized and lacking signage.Ryan B.
Customer did not leave a comment.John C.
Customer did not leave a comment.Emilie T.
It was very easy to make the reservation, the truck was in good shape, and the process of turning the vehicle in was easy. The team there is first class.CHARLES D.
Customer did not leave a comment.Scott M.
Easy needed transaction.... I would definitely recommend themBelinda W.
Very friendly and had me on my way quickly. Will use this location again. 5 starJAMES S.
The drop off was super easy and the staff was friendly and quick to act.Scott S.
Customer did not leave a comment.Scott E.
Customer did not leave a comment.Nickolas S.
More parking to leave a vehicle as one rents a truckRobert G.
Very good company!!!ANDREY P.
Customer did not leave a comment.Jason H.
It was the only truck available and it was dirty. The owner apologized and said that was not the norm. When asked to wear a mask for COVID-19 precautions, the salesperson put one on. The three others did not have masks. It was not a policy in there store. Overall very nice !!!JANICE G.
Customer did not leave a comment.BERNARD P.
No commentguy K.
Customer did not leave a comment.Latashia M.
Customer did not leave a comment.Kerry P.
Customer did not leave a comment.TY T.
No commentDANIEL C.
Customer did not leave a comment.Angela C.
They don't have online check-in and contact less check in at this location.Jeffrey F.
Very good!!!Andrey P.
Nothing Clayton Tire and Muffler are excellent.Brian S.
Customer did not leave a comment.John S.
There not much I could recommend. This was the most pleasant uhaul experience I've ever had!eric W.
Overall Excellent experienceRichard M.
Customer did not leave a comment.Phillip J.
Customer did not leave a comment.THOMAS S.
Customer did not leave a comment.Ramezees L.
Customer did not leave a comment.TIMOTHY R.
Customer did not leave a comment.Charles F.
Customer did not leave a comment.RODNEY P.
Customer did not leave a comment.TIMOTHY R.
Customer did not leave a comment.SAMUEL O.
Customer did not leave a comment.Chancellor S.
Showed up to pickup 10â€ truck at 7:30 am talk to older man told me he did not have any one else to do the truck until 8:00 I know I was early I only had short amount of time. I waited outside until 8:00 sat in car outside the door . 4 othering customers bolted thru the door waiting on trucks and ordering parts . I wait 45 min at that location before I could leave I ask for 12 blankets he charged me for 12 only got 6 blankets. Passenger side floor board looked like someone walked in a field so muddy. I have never had this experience with u haul this truck was reserved a week in advance. When did u haul start adding 24.00 tax I was told under 300.00 out the door.Larry M.
Customer did not leave a comment.Chris M.
Customer did not leave a comment.Anthony M.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.Antonio D.
Customer did not leave a comment.AMBER D.
Washed unit and fuel should be full when dispatched makes it hard to fill up 3/8 of a tank exactly Thanksajendra P.
Customer did not leave a comment.Amber V.
This truck cargo area leaks and rain for on a lot of what I was moving and hauling. Entire front half of cargo area leaks.Chad P.
Standing in pouring rain trying to navigate a stupid phone ap is something I won't ever do again. Hire some folks like the old days. I really feel sorry for much older people doing what I did a couple of days ago. No UHAUL for me!Chris P.
Customer did not leave a comment.jacob M.
Customer did not leave a comment.DANNY P.
Customer did not leave a comment.Isabel D.
Customer did not leave a comment.Sandra L.