Customer Reviews for Clean Air Truck Rental
(U-Haul Neighborhood Dealer)

2,298 reviews

531 Veterans Memorial Blvd   Cumming, GA 30040

(678) 455-7335

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: 10 am - 2 pm

Services at this Location:

Contact Us

(678) 455-7335

531 Veterans Memorial Blvd
Cumming, GA 30040

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: 10 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Be sure to mark the “gas return” label correctly and specify on the cleaning. I got over charged $20 for leaving the smallest piece of plastic in back probably the size of my fingernail.

David G. 
Rating:
5.0

Great job. Fast, friendly and professional.

Tim C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD H. 
Rating:
5.0

Customer did not leave a comment.

Craig M. 
Rating:
5.0

Customer did not leave a comment.

Chuck T. 
Rating:
5.0

Great service in both locations that I picked up and dropped off. I love it that Uhaul partners with moving companies to help load and unload. Was also very happy with the recommended movers.

STEPHANIE S. 
Rating:
4.0

Customer did not leave a comment.

ARTHUR W. 
Rating:
5.0

Very good people

jesus O. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
5.0

Great…thanks!

JEFFREY F. 
Rating:
5.0

Quick and easy service Great people to work with

WALLACE W. 
Rating:
5.0

The guys were very helpful with removing the trailer from my car.

ANA M. 
Rating:
5.0

Customer did not leave a comment.

REX AROCKIASAMY S. 
Rating:
5.0

Customer did not leave a comment.

Clinton C. 
Rating:
1.0

I made be my reservation several days in advance, only to find out the day of my move my reservation had been cancelled by someone &!there were no trucks available in my area. I had a house full of furniture & no truck to load it on! I had to travel 40 miles out of the way to get a truck the next day, which caused a lot of anxiety & stress to an already stressful situation! Either Uhaul or the business canceled my truck, but I received no apology, no consideration or explanation!

GENEVA O. 
Rating:
5.0

Exceptional Customer service! It took me only a few minutes to pick up and drop off a vehicle. The 15' foot truck was in a very good condition and Billing was accurate.

NGOC B. 
Rating:
2.0

I was charged a 17 dollar cleaning fee after I had to sweep and clean leaves out of the unit before I could use it

ARTHUR A. 
Rating:
5.0

Customer did not leave a comment.

GLEN R. 
Rating:
5.0

Management were professional and curteous.

Deborah V. 
Rating:
5.0

Zack went out of his way to help me. He was very friendly and helpful. I thought I had a truck rented but apparently I didn't. He worked to get me a truck anyhow. I would definitely used his service next time I need to rent a truck.

Charlotte C. 
Rating:
4.0

Zach bailed me out! Reserved truck at another location and checked day before. Person LAUGHED when I got concerned about his comment - “I hope they have the truck back for yiu to use.” Mine was a guarunteed rental and he just laughed again. Told Zach and he moved my reservation to him. Farther away and more miles, but it worked and we got the job done.

Parkey T. 
Rating:
5.0

Lower the cost

DENNIS D. 
Rating:
5.0

Customer did not leave a comment.

pam A. 
Rating:
5.0

Easy to deal with!

James F. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Phillip D. 
Rating:
5.0

Customer did not leave a comment.

CHERYL W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

Gregory M. 
Rating:
4.0

Customer did not leave a comment.

ANDREW B. 
Rating:
5.0

Customer did not leave a comment.

Lisa D. 
Rating:
5.0

Customer did not leave a comment.

Glen R. 
Rating:
5.0

Clean inside window glass. Wind shields are always dirty and impair vision..

JAMES K. 
Rating:
3.0

The person checking me out was great but when I came back I was yelled at by the employee with a real attitude and told that I needed to read and pay attention. I had driven in the car wash. I was already nervous driving the truck. I told him that I should have been told not to drive through the car wash because I did not see the entry and exit to use. He told me that is not their job and I needed to pay attention. It was not a pleasant conversation and told him not to yell at me. He said " I AM NOT YELLING AT YOU".

SCOTT M. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Great experience! Zack is wonderful!

carol V. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

SAMEER T. 
Rating:
4.0

Friendly, helpful return. It just took a few minutes.

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

CHEKRADHAR M. 
Rating:
5.0

You were fantastic! Thank you!

RENEE C. 
Rating:
5.0

Customer did not leave a comment.

brian W. 
Rating:
5.0

Loved the overall experience. Easy to pick up, on time, the person at the counter was very customer friendly and helpful.

Muthiah C. 
Rating:
5.0

We'll be back. Thank you

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

JOHN R. 
Rating:
5.0

The 2 guys I dealt with were very friendly, knowledgeable, and professional. Great experience!

Kevin A. 
Rating:
5.0

Customer did not leave a comment.

GEORGE P. 
Rating:
4.0

Customer did not leave a comment.

John A. 
Rating:
5.0

Customer did not leave a comment.

Anthony L. 
Rating:
4.0

My experiance with you was excellent.

THEODORE K. 
Rating:
5.0

Nice people

jesus O. 
Rating:
5.0

Customer did not leave a comment.

JASON A. 
Rating:
5.0

Customer did not leave a comment.

DONNA J. 
Rating:
4.0

Customer did not leave a comment.

Mark F. 
Rating:
3.0

Customer did not leave a comment.

Lillian D. 
Rating:
5.0

Customer did not leave a comment.

ARRON P. 
Rating:
4.0

Customer did not leave a comment.

Ahmad A. 
Rating:
5.0

Nothing. The experience was great and the staff were excellent.

Russell R. 
Rating:
5.0

I have rented trucks from this location at least 6 times and the owner is always helpful and courteous. He is a real asset to uhaul and I will always take my business to him for that reason. You would be hard pressed to find a better businessman or person.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Carolyn P. 
Rating:
5.0

This was the best U-Haul experience I have had. Quick and easy pick up and drop off.

GEORGE P. 
Rating:
5.0

All is good

Terry P. 
Rating:
5.0

Customer did not leave a comment.

RANDY D. 
Rating:
5.0

These guys are awesome and very dependable. Thanks Zach!

KEVIN W. 
Rating:
5.0

Great service by a very helpful and knowledgeable staff!

derek S. 
Rating:
3.0

Customer did not leave a comment.

MARK W. 
Rating:
5.0

Excellent everything was great and fast.

Yolanda A. 
Rating:
5.0

Great job guys. Thanks!

Saleem P. 
Rating:
5.0

Great customer service!!!

Heather N. 
Rating:
5.0

I was very appreciative of his help and knowledge.

DENISE B. 
Rating:
5.0

Customer did not leave a comment.

Jaime O. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Joel T. 
Rating:
3.0

Customer did not leave a comment.

JOSEPH C. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

Vehicle needs air conditioning

Matthew S. 
Rating:
4.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

Great place to do usiness

Alton T. 
Rating:
5.0

These guys are great! 5 stars!!

James F. 
Rating:
4.0

Customer did not leave a comment.

dennis D. 
Rating:
4.0

Everything went good. Pick up and return very easy.

Joni W. 
Rating:
5.0

Customer did not leave a comment.

jesus O. 
Rating:
4.0

The app was absolutely horrible to use!!!!!!!!!!!!!!! We picked up the truck after hours. First of all it said I was at the wrong location based on my phones location, had to repeat steps like having to take pictures of license multiple times before it would accept it, and very difficult to find the truck on the lot!! Lucky there was an amazing gentleman, Ron, who just so happened to be cleaning trucks and helped us use the app and get the truck!! Upon return the app was again not allowing for very easy drop off and Ron happened to be there to help with the drop off process. If we ever need to rent from uhaul again, will definitely do it during business hours to avoid the huge headache!!

Charles M. 
Rating:
2.0

Website is shit.. showing availability on near by location but when reached no trucks.. have to drive 20 mins to get it again

Gurunath N. 
Rating:
5.0

Owner Zach is friendly, knowledgeable and helpful, I always bring my rental needs to him and he always gives extra effort to make sure it's the most convenient it can be for me. Excellent job!

EDWARD O. 
Rating:
5.0

Customer did not leave a comment.

Peggy G. 
Rating:
4.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

Genita M. 
Rating:
5.0

Customer did not leave a comment.

ANGELA C. 
Rating:
5.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

jesus O. 
Rating:
3.0

Customer did not leave a comment.

EDWARD H. 
Rating:
5.0

Fast service.

Daniel E. 
Rating:
5.0

Customer did not leave a comment.

JESUS O. 
Rating:
5.0

Customer did not leave a comment.

KEVIN C. 
Rating:
5.0

Customer did not leave a comment.

Marquitos T. 
Rating:
3.0

The location was changed in the last minute. ~20 miles were added because this location is 10 miles farther then the original one. It was impossible to get uhaul rep over the phone and I had no time, so I just moved on.

ASSAF P. 
Rating:
5.0

Move trucks to selected locations and ensure a representative is available to help. I called the help number and was put into an hour long queue that was too long to use.

Isaac H. 
Rating:
5.0

Customer did not leave a comment.

Kiran B. 
Rating:
3.0

They were nice but needed more people in the pm. Also, your charge for gasoline is outrageous

WILLIAM S. 
No reviews have been submitted for this location.

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