Customer Reviews for Clean Air Truck Rental
(U-Haul Neighborhood Dealer)

2,828 reviews

531 Veterans Memorial Blvd   Cumming, GA 30040

(678) 455-7335

Hours

  • Mon–Fri
    9 am–6 pm
  • Saturday
    9 am–5 pm
  • Sunday
    10 am–2 pm

Services at this Location:

Contact Us

(678) 455-7335

531 Veterans Memorial Blvd
Cumming, GA 30040

Services at this Location:

Hours

  • Mon–Fri
    9 am–6 pm
  • Saturday
    9 am–5 pm
  • Sunday
    10 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Nothing. Excellent service

MIKE R. 
Rating:
5.0

Very nice and easy dropoff.

Kayce H. 
Rating:
5.0

Customer did not leave a comment.

ALLEN M. 
Rating:
5.0

Customer did not leave a comment.

Joyce H. 
Rating:
3.0

Truck smelled heavily of cigarettes. Made hauling in it for hours have to bear.

Tina M. 
Rating:
5.0

Customer did not leave a comment.

Ana M. 
Rating:
5.0

Customer did not leave a comment.

ken C. 
Rating:
1.0

Customer did not leave a comment.

Jorge R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
4.0

Customer did not leave a comment.

Timothy R. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Mike R. 
Rating:
5.0

Customer did not leave a comment.

Dipen T. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Great location, Great guys working there, and great overall experience

Jack V. 
Rating:
5.0

Free miles :)

Michael C. 
Rating:
3.0

Open earlier. People who are moving want to get an early start. Was told early pickup technology was not dependable so had to wait until 9AM

Charlie G. 
Rating:
4.0

Should have walked us. Out to the truck and looked to be sure there were no scratches, dents, etc.

Jim H. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Glen R. 
Rating:
5.0

Customer did not leave a comment.

gwenith R. 
Rating:
4.0

Customer did not leave a comment.

Carol W. 
Rating:
5.0

The staff was extremely friendly and helpful! Made the move that much easier!

Hailey A. 
Rating:
5.0

Too many forms of verification to pick up truck.

Andrew L. 
Rating:
5.0

Manager very nice and helpful

Doug B. 
Rating:
5.0

Customer did not leave a comment.

Shane A. 
Rating:
5.0

Customer did not leave a comment.

Sandra C. 
Rating:
5.0

No improvement. The guys are always ready and helpful

James E. 
Rating:
5.0

Great guy to work with! Do not remember his name, but same guy as my previous Veterans Highway rentals. All very smooth and quick adjustments to help me get through my move “from Hell”. None of my problems came from U-Haul. Great name in the business and ALWAYS great staff when renting from U-Haul.

JOHN C. 
Rating:
3.0

Traffic listed my pick up time as 4pm. When it was to be 2pm. Had to use mobile app and it wasn't working properly. Guy named Ron at carwash was Extremely helpful!!!! He doesn't even work for uhaul, but he was kind and very helpful with instructions!!

Lucas C. 
Rating:
5.0

You are doing great

Manikanta K. 
Rating:
5.0

Very good customer service and super friendly ; the gentleman said “welcome to Georgia “

Stephen Z. 
Rating:
5.0

Customer did not leave a comment.

Kevin A. 
Rating:
5.0

Friendly staff and good prices

CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

Frank M. 
Rating:
3.0

Customer did not leave a comment.

Patrick V. 
Rating:
1.0

Day one I arrived to pick up the truck and they didn't have any dollies even though I reserved one. So we had to cancel and reschedule for the following day. Arrived the next day and still no dolly. Was told I could rent one from another location before using the truck. So I went to another location to rent a dolly. Brought the rented dolly back to the original location to pick up the truck. When loading the dolly onto the truck, guess what was already on the truck….another dolly. Apparently no one checks the trucks when they are returned because both employees said none were returned and they didn't have any. Then I was told that they could remove the charge for the dolly so I got charged for two follies when I only needed one. After returning the dolly to the other location and then finally bringing the truck back to the original store, the gentleman who checked me in said they had plenty of dollies from the night before and that I didn't have to rent one from another location. Worst run location and non of the employees cared that I was inconvenienced for two days and had to reschedule my move because of it. All they said was “please complain to Uhaul corporate because they don't ever have things for this location!” Will never do business with this company again.

James S. 
Rating:
5.0

Bill, Zack and the female representative ( can't remember her name) went above expectations. I cannot rate them high enough. They helped us return a unit to small for our needs and rent us one the size we needed in a professional, efficient way, sending us in out way.

Mitzi R. 
Rating:
3.0

The vehicle was not clean, inside or out. The tires were muddy and there was dried mud on the floorboards in the cabin. And the facility is behind a car wash and seems like an afterthought instead of a true business location, difficult to get in and out and not clear where to park, and parking is on dirt/mud.

James A. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

I have recommended this place to several people.I wouldn't consider going anywhere else.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

mark A. 
Rating:
5.0

Customer did not leave a comment.

william L. 
Rating:
5.0

Customer did not leave a comment.

Marshall D. 
Rating:
5.0

I dropped off on Sunday after 5PM and happened to meet the person who worked there covering the car wash side. Despite being closed, he helped me by showing where to park and the Uhaul compartment to drop the keys

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Great customer service, quick check in/out. Great location!

Todd H. 
Rating:
5.0

Customer did not leave a comment.

Deborah E. 
Rating:
5.0

Customer did not leave a comment.

Toby J. 
Rating:
5.0

Customer did not leave a comment.

KARL H. 
Rating:
5.0

Very satisfied,quick and easy

MICHAEL C. 
Rating:
5.0

I have used this location four times and I've had outstanding experiences and will continue in future for my needs.

Jenny R. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

Sharon C. 
Rating:
5.0

Nothing they are the best

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

carl N. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

Douglas C. 
Rating:
5.0

Customer did not leave a comment.

Joshua N. 
Rating:
5.0

Everything goes smoothly and good service for me and Thank you.

RAMAKRISHNA K. 
Rating:
5.0

Great service from a friendly staff!

James F. 
Rating:
5.0

Customer did not leave a comment.

Katie O. 
Rating:
1.0

Not good

SRI M. 
Rating:
5.0

Reward the current staff with bonuses and raises, they are doing a great job 👏.. Thanks!

Bojan T. 
Rating:
4.0

Customer did not leave a comment.

Holly F. 
Rating:
3.0

Over pricy charged for $14 gas

SESHATHRI B. 
Rating:
5.0

Customer did not leave a comment.

Natalia T. 
Rating:
5.0

Customer did not leave a comment.

Brad S. 
Rating:
5.0

Customer did not leave a comment.

Stephen P. 
Rating:
5.0

Customer did not leave a comment.

scott R. 
Rating:
5.0

Customer did not leave a comment.

Jon F. 
Rating:
5.0

Friendly staff. Quick and attentive.

Austin R. 
Rating:
2.0

Customer did not leave a comment.

Patrice T. 
Rating:
5.0

Excellent service, friendly staff !!!

Barkai Y. 
Rating:
5.0

Friendly and helpful service

Barb W. 
Rating:
5.0

The pickup and return of equipment at this location is very fast.

CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

Dennis D. 
Rating:
5.0

Customer did not leave a comment.

Mike H. 
Rating:
2.0

Customer did not leave a comment.

Jeff E. 
Rating:
1.0

Bad breaks on the truck, wipers were shot and it was raining so hard to see.

michael P. 
Rating:
5.0

Staff are so friendly....

srinivas N. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Extremely helpful when I had fuse trouble with my lights

Leonard W. 
Rating:
5.0

Nothing. Newer trucks. But the staff there are always great

DENNIS G. 
Rating:
5.0

Customer did not leave a comment.

Prabhanjan A. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
4.0

Vehicle needed steering alignment. Front wheel camber caused outside worn tires that didn't look in good condition and may have created additional minor steering issues. Service, friendliness, cleanliness, fast in and out—all very good.

Russ M. 
Rating:
5.0

Customer did not leave a comment.

darryl S. 
Rating:
4.0

Customer did not leave a comment.

RICH M. 
Rating:
5.0

Customer did not leave a comment.

Todd S. 
Rating:
4.0

Customer did not leave a comment.

Luis D. 
Rating:
5.0

Customer did not leave a comment.

BRANDON P. 
Rating:
5.0

Very quick/easy to get in and out. Will definitely come back. Thank you!!

Alan R. 
Rating:
1.0

my truck was dirty… They told me to fill the gas up to the level I picked it up. I went 15 miles and 2 miles from their location I put $15 worth of gas in the truck I didn't receive a receipt afterwards where they charged me for additional gas. When I called about it the employee was rude he said he doesn't make enough money to be given me customer service and he hung the phone up on me. I was a repeat customer but I will never go back to this place again

cynthia R. 
Rating:
5.0

Customer did not leave a comment.

Ada M. 
Rating:
4.0

Customer did not leave a comment.

Philip F. 
Rating:
5.0

Everything was positive. In and out with the equipment in 10 min. Regarding the equipment, the truck had several 12v ports, could not find the UBS port to charge phone.

Edward O. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

William H. 
No reviews have been submitted for this location.

Additional Services at this Location

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