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Krystle D
Customer Reviews for Clean Air Truck Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. I have rented a trailer from this location multiple times and have never had a negative experience.
Jeff eGreat guys
MARK TService was excellent! Pick up and return was very quick and efficient!
Martin KCustomer Service was excellent.
Pierre RBest Uhaul location in Georgia! Great service always and they are very well stocked with inventory!
James FNothing the guys there always take care of my needs
Orestes SWe use this location often. Even if it is a little further than other locations, excellent customer service.
JEFFREY DNothing at all …….Great customer service fast and friendly awesome job guys
JAMIE JStaff is Always customer focused and has a great selection of U-Haul products to rent. This is always my first go to stop for U-Haul rentals.
Victor FThe UhAul would not start…. Check engine light came on…. Took picture. Called the place of rental and they didn’t help. Called the 800 number and was given a link to send pictures and couldn’t get the picture to go through. On top of being charged extra for the delayed return. Not happy with UhAul
SU AExcellent No need to improve anything
Frank NSurprised that the cost to rent a tow dolly for a day was more than the cost of renting a trailer or even a car. The help here was great, easy in & out. Will use again.
KEVIN LExcellent customer service and many U-Haul products to choose from. They always hook my trailers up and check lights for operations. Great people and they know me by name and have everything ready for me to hook up and go.
Victor FChris and Luis were excellent in every way. Job well done!
John MI cannot say enough to share how easy the drop off was. The gentleman met me ss I drove in, directed me to the space for disconnect, and started the disconnect immediately. It could not have taken him more than 4 minutes to complete the disconnect. He then ask if the vehicle worked well for me. And, he was so very nice! Great experience.
Horace FEvery time I come for rentals, the experience continues to get better and better. From the moment you walk in, while paperwork is done, on inspection, on return. I don't know how they found a team like that, but definitely keep them. It is always a great experience.
Julio LThey were extremely helpful and friendly! They were the best!
emma kGreat customer service and always large variety of choices for equipment to rent.
Victor FI’ve rented several times from this location. Everyone is helpful and I have no complaints on the staff. I have to say that the truck I had should probably be retired. Neither did river side or passenger door closes without slamming as hard as I could. Lots of people gone noises that had me worried. Overall this is a great location and I will rent from them again but hopefully never get a truck like this.
Mitchell NStaff was very helpful and addressed any concerns I had very promptly.
Michael SAwesome customer service thank you
EUGENE AGreat people
DWIGHT FFast and easy. I will use this location again.
Dan PFriendly and professional staff. The check in process was a breeze.
Brian JThe team was quick and prepared. Picking up and dropping off was very easy!
Mitchell DFast and excellent service
Teja VI was very pleased with the service I received from Dom. He is a very nice, knowledgeable employee. I also appreciate the guy who was there when I returned the truck. Very friendly & parked the truck for me. This business is very well run.
Janis BTruck had liquid spilled in the front seat and the transmission was slipping. When we told the guy upon return he said "well we can't get it fixed right now because it is reserved."
Kimberly LEveryone was helpful, courteous and friendly. Very easy to deal with
Karl FLuis was friendly and helpful! I will be back for future rentals!
LORI DOwner personally reached out to another location for a 20’ truck, as the trucks that were supposed to be returned the day before were still out. He resolved the situation quickly and a 20’ truck was located within 10 minutes and brought to his location. Very professional.
John PGreat customer service
PAMELA LAwesome
Joseph Ceasy booking, pickup and return, staff member we dealt with was friendly and did his job in a pleasant manner. Van could have been cleaner especially as the office is also a car wash
Graeme MThe truck rear lights weren't working and I had an auto transport attached as well. I had to use hazard blinker to avoid getting pulled over by cops!!!
hoss MI absolutely would recommend THIS location. Professional and friendly employees. 👌🏽
cynthia wLess upselling on the website.
DON SThe gentleman that helped me when I arrived was nice and professional. He even told me what to do for an after hours drop off which made it very easy.
John HEmployee/manager did a fake charge for 3 gallons of gas at $14. We even sent a picture of the gas/mileage before and after. He had the audacity to actually charge it to my card. Scammers. Me not speak English BS
JEFFREY MAlways a pleasure to work with Luis at Clean Air Truck Rental. Very fast check out/check in and great customer service.
Victor FVery nice, easy to work with
bryan bI do not understand the billing process. I reserved the U-haul for 4 days with unlimited mileage, yet recieved a charge to my credit card for not only the truck but also for the mileage. I understand that I was 1/4 low in gas but not certain that I owe both charges.
Terry WI have used Clean Air in the past. Clean Air has always been great! They are very helpful and courteous. I will definitely use them again and again.
David Qimprove your app so it will upload images!
Simon FGreat service
vishwa gFirst time using / definitively worth it and I will be using again!
Derlanda HCleanliness with the units and the parking lot
Agustin NChanged my return location from my original location on the reservation. Caused me to be charged an additional $130.
Jeremy RVery easy and very friendly
douglas cThey made the process very easy, and were very efficient.
James GThe whole process was very simple
Douglas CA busy location, but helpful.
MICHAEL EGreat customer service
EDDIE LBoth guys were very helpful and pleasant to speak with. Good place keep up the good work.
Gregg GTwo guys came right out as we pulled in and helped unhook trailer. Took all of 5 minutes. Great service.
BETH ANot a thing.
Greg MSmooth process and friendly folks.
Jason P