Awesome customer service thank you
EUGENE A
Customer Reviews for Clean Air Truck Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great people
DWIGHT FFast and easy. I will use this location again.
Dan PFriendly and professional staff. The check in process was a breeze.
Brian JThe team was quick and prepared. Picking up and dropping off was very easy!
Mitchell DFast and excellent service
Teja VI was very pleased with the service I received from Dom. He is a very nice, knowledgeable employee. I also appreciate the guy who was there when I returned the truck. Very friendly & parked the truck for me. This business is very well run.
Janis BTruck had liquid spilled in the front seat and the transmission was slipping. When we told the guy upon return he said "well we can't get it fixed right now because it is reserved."
Kimberly LEveryone was helpful, courteous and friendly. Very easy to deal with
Karl FLuis was friendly and helpful! I will be back for future rentals!
LORI DOwner personally reached out to another location for a 20’ truck, as the trucks that were supposed to be returned the day before were still out. He resolved the situation quickly and a 20’ truck was located within 10 minutes and brought to his location. Very professional.
John PGreat customer service
PAMELA LAwesome
Joseph Ceasy booking, pickup and return, staff member we dealt with was friendly and did his job in a pleasant manner. Van could have been cleaner especially as the office is also a car wash
Graeme MThe truck rear lights weren't working and I had an auto transport attached as well. I had to use hazard blinker to avoid getting pulled over by cops!!!
hoss MI absolutely would recommend THIS location. Professional and friendly employees. 👌🏽
cynthia wLess upselling on the website.
DON SThe gentleman that helped me when I arrived was nice and professional. He even told me what to do for an after hours drop off which made it very easy.
John HEmployee/manager did a fake charge for 3 gallons of gas at $14. We even sent a picture of the gas/mileage before and after. He had the audacity to actually charge it to my card. Scammers. Me not speak English BS
JEFFREY MAlways a pleasure to work with Luis at Clean Air Truck Rental. Very fast check out/check in and great customer service.
Victor FVery nice, easy to work with
bryan bI do not understand the billing process. I reserved the U-haul for 4 days with unlimited mileage, yet recieved a charge to my credit card for not only the truck but also for the mileage. I understand that I was 1/4 low in gas but not certain that I owe both charges.
Terry WI have used Clean Air in the past. Clean Air has always been great! They are very helpful and courteous. I will definitely use them again and again.
David Qimprove your app so it will upload images!
Simon FGreat service
vishwa gFirst time using / definitively worth it and I will be using again!
Derlanda HCleanliness with the units and the parking lot
Agustin NChanged my return location from my original location on the reservation. Caused me to be charged an additional $130.
Jeremy RVery easy and very friendly
douglas cThey made the process very easy, and were very efficient.
James GThe whole process was very simple
Douglas CA busy location, but helpful.
MICHAEL EGreat customer service
EDDIE LBoth guys were very helpful and pleasant to speak with. Good place keep up the good work.
Gregg GTwo guys came right out as we pulled in and helped unhook trailer. Took all of 5 minutes. Great service.
BETH ANot a thing.
Greg MSmooth process and friendly folks.
Jason PGreat service. Easy pick-up and drop-off. Clean equipment in good shape. Friendly and professional staff. Many thanks!!!
MICHAEL KVery friendly staff.
Nicole ANothing. It’s just really small and easy to miss. The two guys who unhooked the trailer were really cool and fast.
ADAM BThis was the cleanest uhaul we ever seen! Thank you! Very nice helpful men who helped us. Well explained directions. Easy, quick pick up and drop off. We will be coming again! Ty
Sandy CVAN RENTED WAS SO CLEAN AND EVERYTHING WORKED, AND IT DIDN'T SMELL LIKE THOSE FROM OTHER PROVIDERS.
Gee MTires should be checked. A tire on the trailer blew out an hour into the drive. U-Haul was prompt when we called to change the tire. It turned our trip into an additional hour which was not ideal though.
JOHN LVery Organized !
MICHAEL CFriendly staff, great service.
Justin HWe did an after-hours drop off, and it was very easy.
RACHEL RI returned the U-Haul clean and was later charged a cleaning fee.
Jason FSuper simple, friendly, I'll be back
Daniel FNice a smooth! Thank you 🙏🏻
Ismael SCheck air in the tires
ALEX DVery nice and efficient!
Tracy GNothing! They were very friendly and welcoming, and very helpful.
Joshua CQuick and efficient pick up & drop off. Associate handled multiple customers smoothly.
Timothy PConvenient location, great service, very smooth and easy rental.
Troy KI called to ensure that I could drop off on 7/4 (due date) even though it was a holiday and the office co formed that would be okay. I was then charged an extra day because they did not scan it until 7/5.
LUKE SLuis was extremely helpful and kind. Thank you!
Mark B