Customer did not leave a comment.
LESLIE D
Customer Reviews for ClearHome Self Storage Bison
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Do an accurate close-out mileage, instead of overcharging me based on my original estimate. Have equipment that is fueled up and ready to go. Ensure that equipment is in good condition.
MICHAEL QWish there was a place that stated where to park Uhaul equipment when the office isn't open. We were luckily able to figure out a place to leave our trailer but another customer left a big truck right in the middle of the parking area living very little room.
Joshua SMy pick up location was changed with two days to go from Laramie to Cheyenne, roughly an hour from where we were. We were not pleased about that. We also left a message for the Cheyenne location but never received a call back. However, Skyler (sp?) at the Cheyenne location was very kind and informative and helpful when we went to pick up the rental trailer. She was very quick to hook up the trailer as I had but a little bit of experience with it. Thank you very much!
Juan MSystem issues slowed pick up.
Josh CArrived at the location just before their posted opening hours. Waited for a bit afterwards but no one showed up. It was unclear where to leave the trailer so I ended up parking it next to another U-Haul truck. The online return is pretty easy but would’ve been nice to have an attendant confirm the return and verify the condition.
Joseph TClearHome Bison staff are always professional and courteous.
Tim CRental Equipment was broken and un-safe. Nobody showed us how to properly and safety hook up the trailer. Our pick up time was at 09:30 and the renter was not even there. We had to go back and forth between locations before they’re finally showed up to work. Very poor experience. Not worth the money or time.
Jacob NKeep your positive attitude goin.
JamieJames J