Customer did not leave a comment.todd h. | Overall Experience
Customer Reviews for Cli Co Storage
(U-Haul Neighborhood Dealer)
Washington, NC 27889
Services at this Location:
- Mon: 9 am - 5 pm
- Tue: Closed
- Wed: 9 am - 5 pm
- Thur: 9 am - 1 pm
- Fri: 9 am - 6 pm
- Sat: 9 am - 2 pm
- Sun: Closed
Special Operating Hours
- 6/22/2021 - 6/30/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Need make it accessible 24/7.Gulzhan E. | Overall Experience
Customer did not leave a comment.JENNIFER W. | Overall Experience
Customer did not leave a comment.ELIZABETH C.
Customer did not leave a comment.Robert R.
Customer did not leave a comment.David E. | Overall Experience
Great, clean, secure place and people are great.Robin S. | Overall Experience
The whole process was very confusing and the woman working at this location was extremely rude and unhelpful.Kathryn B.
Customer did not leave a comment.Ashley P.
Customer did not leave a comment.Cameron S.
Customer did not leave a comment.Daniel M.
Customer did not leave a comment.Mike B.
Customer did not leave a comment.Alyson K.
Customer did not leave a comment.Michelle W.
Customer did not leave a comment.Martha E.
Very helpful. My first time with renting truck.Judith P.
Customer did not leave a comment.WILLIAM K.
The people at Cli Co Storage are just great. Everything was on time and above expectation. The utility trailer looked brand new. Worked flawlessly and was easy to tow.Jonathan B.
I did not have the right plug for lightsCurtis B.
Customer did not leave a comment.Scott C.
Customer did not leave a comment.Colon M.
There is nothing that I can think of to improve on. The lady that took care of all the paperwork was so nice and courteous. She made everything very easy.LEANE J.
Amazing experience!Eric S.
Jennifer at Cli-Co was excellent. She was professional, very helpful, and kind! The truck was clean and just as expected. Great experience! Would absolutely recommend this location!!!Leanne G.
Video for use of trailer fails to actually reflect actual experience. Video indicated that you could easily push/pull trailer to hook up when it is extremely heavy. I don't like the use of a personal phone to be used for business. ie...taking picture of my license. Would like to have opportunities for rental with hours less than 24. It's ridiculous to charge full price for 24 hours for a 6-8 hour need.SUE F.
I have expressed great displeasure with this establishment and the overall way my rental was handled. The system was down and that would have been ok had the situation been handled more professionally. This lady had no idea of how to advise me just kept sending me back and forth to prevent her doing some general problem solving and coming up with a reasonable solution.Angela J.
I can't imagine that anything could be done any better. Friendly quick and professional help. Very informative, spot onPam G.
Would be good if trailers had some type of an "unbreakable" tongue jack for us old guys to make hitch-up easier. Very nice staff. Tks, RRichard Z.
Customer did not leave a comment.Linwood A.
Jennifer and Will were extremely friendly and helpful!Debbie M.
Customer did not leave a comment.Joe M.
Customer did not leave a comment.MELISSA M.
don't offer insurance to the driver when the bill has already been previously paid by someone else that did not want the ins. unless this charge is reimbursed we will not use your services again.Pollyann B.
Customer did not leave a comment.MICHAEL D.
Make sure customer service contacts client to confirm size and location of truck. We had to call three different locations after the original reservation was not honored.Luis M.
Dropped off in the lot after hours. Everything was fine.James H.
Customer did not leave a comment.Peter B.
Customer did not leave a comment.CHARLES P.
Customer did not leave a comment.Jessica S.
Customer did not leave a comment.jennifer V.
Customer did not leave a comment.Craig R.
Glen Hill regional manager was extremely helpful. I had multiple issues with pick up and drop off. I have used uhaul several times. Usually very good. Just this one bad experience. However, once I contacted Mr. Hill, everything went very smooth and he worked extremely diligently to fix the issues and satisfy the account. Very pleased with outcome despite the multiple issues.Kevin S.
Customer did not leave a comment.mark O.
People were friendly. I stopped in 2 days before I picked equipment up to make sure things were set. Was told by the manager that he wasn't sure if they had enough pads available for my needs. Had 2 days to get them but instead i had to go get them from another uhaul store the day of the rental.....The pads should have been ready at the pickup location. Why didnt the manager have that detail taken care off ???? Other than that all went smooth....Thomas K.
Customer did not leave a comment.Montana S.
Drop off location was convenient and people helpful.Martha S.
Customer did not leave a comment.LEE B.
Nothing. Great service and equipment!!Kimberly Z.
Manager to be commended for staying 1/2 hr after closing due to Visa problem.BRADLEY K.
Nothing to improve. Staff members were very accommodating and were happy to help. Overall, the experience here was extremely customer-friendly and staff members were willing to assist a U-Haul customer-friendly. I will definitely return to this U-Haul store.CLAUD H.
Excellent service. Will do business with them for sure.DAVID W.
Made the rental process easier than I could have ever hoped for!Robert W.
Customer did not leave a comment.Donald W.
The truck had a couple of dings on it before we rented it. Thank you for the service.L'Tanja H.
Customer did not leave a comment.TODD B.
The front bumper was damaged but unmarked when I picked up the truck. I took a picture so that I wasn't held responsible.Stephen P.
Excellent, polite and extremely helpful!Debra P.
Customer did not leave a comment.Joy H.
Customer did not leave a comment.CARLTON B.
Customer did not leave a comment.FRED K.
He was very personable and had us in and out quickly!Laurie S.
Customer did not leave a comment.CRAY T.
Cli Co was above reproach, I'm handicapped so I used their knowledge, and expertise to load the trailer, a single axle 5X8, it pulled well and stayed where it belonged, the journey was approx. 3500 km (2100 miles) with no problems what so ever, an outstanding U haul dealerDoug B.
Customer did not leave a comment.SHARON A.
Customer did not leave a comment.TROY H.
I reserved my truck for a different location (710 Carolina Ave, Washington, NC). When I finally received the truck at the above location, it was an hour later than the guaranteed time. I was not compensated what so ever. After signing the contract I opened the back of the truck. To my dismay, I was showered by cockroaches. I spent 15 minutes killing roaches in the parking lot before driving to my condo that I was moving out of. Once I arrived at the condo I spent an additional hour killing roaches. Three cans of raid later the body count was up to 4 dozen. When I could finally begin loading up the truck I realized that I did not kill all of the bugs because I saw two of them crawling on my personal belongings. Needless to say I am very paranoid and uneasy that I may have just infested the house that I am moving into. I had nightmares last night about finding roaches in my personal belongings. Thanks for the %$#@&^ customer service and equipment Uhaul.JUSTIN C.
Customer did not leave a comment.MICHAEL B.
Customer did not leave a comment.CONSTANCE L.
Great people to work with.ELMER H D.
Customer did not leave a comment.MICHAEL H.
Customer did not leave a comment.FELICIA F.
Excellent experience dealing with Cli Co. and Uhaul. The appliance dolly was great for moving the appliances with little strain. Will use Uhaul again if need arises.JAMES P.
Customer did not leave a comment.JOHN R.
The company was very proffessional, courteous, friendly and extremely knowledgeable. Will use them again if needed. Thank you.JOHN S.
Customer did not leave a comment.TRACY M.
Customer did not leave a comment.LAKIESHA M.
Excellent experience all around from booking rental to picking up.Brant B.
Customer did not leave a comment.DANIEL B.
Customer did not leave a comment.CARLTON B.
I have used Cli Co storage before, and they have always been very professional and friendly. I highly recommend them.Ronald G.
Customer did not leave a comment.MATT S.
They went out of their way to make sure I was protected from excessive charges as the trailer was being returned.Steven S.
No commentsRichard R.
Customer did not leave a comment.MARGIE B.
Very quick and efficentMEGAN M.
Customer did not leave a comment.gordon T.
Customer did not leave a comment.TYWANIA B.
Customer did not leave a comment.TERENCE W.
Customer did not leave a comment.Maurice R.
Cli-Co was very supportive with my moving experience. Thank you Cli-Co Storage.CLAUDE P.
The only complaint that I have with my entire experience has nothing to do with either drop off or pick up location. Even though I scheduled the rental through weeks in advance, on the day before my scheduled pick-up and move to another town, Uhaul traffic instructed me to pick up a truck 70 miles from my point of origin. This was a big problem for me. I first called my rental location and learned that they had a larger truck available. I then called Uhaul traffic to schedule the truck available at my point of origin. Since my rental location was going to be closed on my scheduled pick up day, I was allowed to pick up on afternoon before at no extra charge. So, what started out as an upsetting complication on the day before my move ended up being resolved satisfactorily.CAROLYN W.
Customer did not leave a comment.FRANK B.
Customer did not leave a comment.Gary R.
Customer did not leave a comment.JIM W.
Customer did not leave a comment.KRISTIE D.
Customer did not leave a comment.DENNIS S.
Customer did not leave a comment.PAMELA T.
Fantastic job of determining and getting the right size truck for the move I needed to make. Cli-Co Moving and Storage had moving help available too. Thanks! I will be back again.ROBERT W.
Customer did not leave a comment.MIKE G.
Customer did not leave a comment.MIKE G.
excellent customer serviceDennis S.
Customer did not leave a comment.LINDA W.
Staff was great and very cordial. Great experience.Charles G.
Customer did not leave a comment.Mark H.