Drop off at this location and maybe UHaul in general is not personal and you have no sense of the rental being accepted as it was picked up. I would like to see a walk around just to walk away knowing I will not be charged for any extras, i.e. appliance cart and blankets were in fact in truck and accounted for. This location on 2-3 occasions now took keys and or paperwork and said receipt will be emailed. Nice enough but not cleared by inspection.Roger B.
Moving Truck Rental in Washington, NC at Rutledge Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Washington, NC 27889
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The staff is super friendly.Frances B.
Don't be a conformist.Jeremy B.
We were diverted to this location and were not made aware of the hours of the new location. We set up an appointment originally at 10 am but the new location did not open until 11:30am resulting in multiple 30 mile trips to get a uhaul. I understand that this problem was no fault of the location; however, the customer service at this location was nothing to write home about.Elizabeth C.
Appears to be a new business on the upswing for growth; nice people.Christian S.
Excellent service from Mr Rutledge Highly recommendedBrant B.
I am most happy with the service I received. Pleasant people to do business with.JAMES B.
Found clothes behind the seat but good experience and friendly people.Joshua L.
The woman at the rental desk seemed to be very new and either distracted or didn't know much. There is no one to help you put the trailer on the car. I am almost 80 yrs old and the trailer is heavy. Get someone to help. I could not recommend this place to anyone not strong enough to get the trailer on the car.Judy W.
a trailer jack for the trailer rented would be a big plus!JAMES B.
I had to help the girl put the trailer on my car.Judy W.
Very nice establishment. Easy drop off jiffy quick!JOHN L.
Communicate better with the site from the info provided from the on-line reservation. The corporate / regional customer service was pathetic. All of the materials that I ordered and was confirmed with an e-mail were not available at Check-out. The site did not know what they were supposed to have to complete my order. U-Haul sucks !!Kevin L.
I got the equipment and help I needed on very short notice. The lady was very helpful, friendly and efficient.MONTY P.
When the uhaul rep called to confirm my location she said that was no longer available and refered me to one 20 miles from my preferred pick up location. She said to compensate me for the extra driving she would reduce the mileage charge to 59 cent a mile. When I went to pick the vehicle up they said that uhaul put it in for 69 cent a mile.JOHN B.
very helpful peopleJames S.
It took 45 minutes to get the uhaul due to computer issues. There were no blankets available anywhere local. Made the beginning of my moving experience very stressful.SARA W.
Jennifer provided us with excellent customer service. Very friendly and made changes to my contract as requested.Vanessa J.
There really should be a swing back trailer jack to help attach to the trailer hitch of your vehicle. We had to pick this up by ourselves to connect it and also to unconnect it. This was very heavy and hard to do. Something to think about next time.TODD W.
Update plugs on trailers. We could not hook up brake light accessory plug on a 2013 vehicle because only a round plug in will work. Attendant did not have an alternate plug available.JAMES D.
Very nice service, thank you.BETTY M.
Great service!DANNY R.
Jennifer was very knowledgeable, very nice and easy to work with on our rental.DEBBIE P.