Customer Reviews for Coal Bin Storage, Inc.

53 reviews

655 S Marguerite Street   Coal City, IL 60416

(815) 634-8567

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(815) 634-8567

655 S Marguerite Street
Coal City, IL 60416

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Leslie K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nick / Shelly M.  |  Overall Experience 
Rating:
5.0

Very satisfied with this company!

Angela D.  |  Overall Experience 
Rating:
4.0

The staff at Coal bin in Coal City was very friendly. Always answered my questions and was very responsive to my needs. I would definitely recommend going there when you are need of extra space.

Barry T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARY F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Meghan H.  |  Overall Experience 
Rating:
3.0

Don’t pro rate if you leave early and charge 30 bucks for a 2 dollar lock rip off

Ken M.  |  Overall Experience 
Rating:
5.0

I felt my trailer was in good hands all winter.

Matt V.  |  Overall Experience 
Rating:
5.0

Always nice and very helpful when I needed to talk to them would highly recommend

Jolene G.  |  Overall Experience 
Rating:
5.0

All was good It's great to have a dumpster onsite to use for miscellaneous Thu

Gerald R.  |  Overall Experience 
Rating:
5.0

Thank you Tom for your courteous friendly service.really appreciate it.

Jose R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEMITRIUS S.  |  Overall Experience 
Rating:
5.0

My Mover left the unit immaculate and has photos. The Manager charged my credit card $100 because three small wooden pallets were left at end of bldg near dumpster. The Manager sent me an email, shortly after my Mover left, and said there was trash left and I was being charged $100. I immediately called him to say we would be back to dispose of pallets. He was indignant and said I was closed out of system and being charged. He then threatened me and said he would call police because I left trash all over. He's a nasty miserable man with no customer service qualities. I will never recommend this facility to anyone.

Lori Z.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICOLE T.  |  Overall Experience 
Rating:
5.0

Clean clean clean! Coal City Coal Bin took care of my family in a pinch. They always have storage. Easy access and very friendly personal. Thank you!

Brian C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeanine L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexis H.  |  Overall Experience 
Rating:
5.0

Great place, I have no complaints, everything was safe and clean besides strong summer humidity, but that’s not a facility issue, it’s just hot this summer, thank you guys for the storage!

Jacob P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott B.  |  Overall Experience 
Rating:
5.0

Safe, secure, easy to use. Would recommend to anyone!

Nathan M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian B.  |  Overall Experience 
Rating:
5.0

Very easy to deal with!

Matthew P.  |  Overall Experience 
Rating:
5.0

I was very happy with service.

MARK C.  |  Overall Experience 
Rating:
5.0

I was a customer for a decade and was very pleased with the experience and the property management team.

Gene R.  |  Overall Experience 
Rating:
5.0

Best place I’ve ever used for storage! Move in and move out was a breeze I would highly recommend

Brandi K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany B.  |  Overall Experience 
Rating:
5.0

Actually I moved out on Saurday, 6/11/22.

Martha L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ken G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katie M.  |  Overall Experience 
Rating:
5.0

The staff friendly and helpful. The facility was clean and plowed when it snowed. If I needed extra storage I would go back them. Very well run . Thank you Coal Bin .

Michael K.  |  Overall Experience 
Rating:
5.0

VERY PLEASED. Great Security. Great Customer Service.

DAVID C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sean C.  |  Overall Experience 
Rating:
5.0

Would recommend, great facility and convenient.

Brandon B.  |  Overall Experience 
Rating:
5.0

Only issue is the gate. You do have to push the buttons firmly. No problem for me, but my wife struggled. The Exit emergency open button had to be used a couple times. Glad it is there. Gate sensor was not working consistently that day. Maybe it was blocked.

William C.  |  Overall Experience 
Rating:
5.0

Great place . Friendly people. Clean, easy access 👍

Michael K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheila E.  |  Overall Experience 
Rating:
5.0

No issues and great option

Brian M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRENDA CINOTTI AND J.  |  Overall Experience 
Rating:
5.0

Great staff, very helpful!

Michael N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dave T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa D.  |  Overall Experience 
Rating:
5.0

Highly recommend , and I always felt very safe going there.

Barbara P.  |  Overall Experience 
Rating:
5.0

Storage units are new clean easy to get in and out..Customer service friendly fast and knowledgeable. Would recommend.Thank You Tom Florida

Thomas W.  |  Reservation 
Rating:
5.0

Very clean facility! Would highly recommend.

Nicholas M.  |  Reservation 
Rating:
5.0

Great People to work with!!!! Thanks for everything!

ADAM W.  |  Overall Experience 
Rating:
5.0

I had some furniture and other household items in storage for two winters. There was no moisture in my unit and there was absolutely no smell either. I was extremely satisfied.

GINA S.  |  Overall Experience 
Rating:
5.0

Very professional. Will do business with them in the future.

Bryan E.  |  Reservation 
Rating:
5.0

Very nice and helpful. Did not know a security deposit was needed, but it wasn`t a problem.

Privacy R.  |  First Impressions 
Rating:
5.0

Very nice facility, very clean, very friendly and helpful lady.

Privacy R.  |  First Impressions 
Rating:
5.0

The unit is spacious and very clean. The gate and cameras make me feel secure in storing my belongings here.

Privacy R.  |  First Impressions 
Rating:
4.0

Very clean, well secured building. Staff was prompt in getting ahold of me.

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

Back
To Top