Customer Reviews for Coast To Coast Auto Repair Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Coast To Coast Auto Repair Services

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Mary S. on

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Jeffery F. on

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Edmundo R. on

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The area was dirty, the truck was dirty, the staff did not speak English, they were not professional during my visit. They marked the vehicle as dispatch before keys were even rendered.

Wayne M. on

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sotoodeh F. on

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perfect

Lynn S. on

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Ross J. on

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I pulled up to location and was “greeted” by two individuals. They were talking and looked over at me without saying a word. They continued their conversation for a couple of minutes before walking over to me. One gentlemen asked for my keys and paperwork while the other walked away. I wasn’t given a receipt or a even confirmation of the uhaul being dropped off. This location was very dirty on the outside aNd the gentlemen that “helped” me didn’t do a great job of assuring me that he worked with uhaul.

Joseph B. on

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Peter D. on

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michelle L. on

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We picked up the rental truck at Coast to Coast Auto Repair Shop in Apopka. April, went above and beyond to assist us with our truck rental. I have never been so pleased with a moving truck company before, her customer service was outstanding. The truck was clean, she answered all of my questions with great knowledge, she was attentive to the other customer behind me, making sure to acknowledge him and let him know that she would be right with him. You do not see that kind of customer service these days. Hats off to you April Gardner, you made a very stressful moving day so much easier. Thank you April!!

miguel P. on

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Mariah H. on

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Auto shop but looked like a junk yard and crowded, hard to park the truck. Wouldn't be easy for most people.

APRIL G. on

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Me and her had the same name and her husband work with her. They work together to make sure that everything done and before you leave ask you is everything is okay and April sure you have ID and make sure you have on seat belt .Thank you for help us

Michael M. on

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April was wonderful!

Siham B. on

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A cleaner and more professional look , after I saw the place .. and I have another Opportunity to go to another location I would but at that time I needed what ever is available bc I need a 15 ft truck and that's where it was available , been a woman I'll never go back to that location, what was an office ... it was a junk storage not an office , I'll be scare to go to that location again

Anthony W. on

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I had reserved a truck from my storage location and the pick up location was changed the night before. When arriving, the office was not ready to process my rental even though I had already checked in online. The rental office was poorly furnished with the tools to process the rental agreement, the printer would not work and the agent ended up taking a picture of the contract because a second page could not be printed. The dolly was not available and the agent had to go somewhere else to get one. The truck was extremely dirty and had to be swept out by myself while waiting for the dolly to be acquired. I had checked in online early because it was supposed to cut my wait time. I arrived at 8:00 AM and drove off the lot at 8:50 AM, I don't think I saved any time at all. The experience at this rental location was unacceptable.

Thomas T. on

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Contact renter sooner when availability is not available in your reservation location

Edmund S. on

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April was extremely helpful. She has a great personality and is very professional. We will recommend this location to our friends.

Kenneth L. on

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Emma G. on

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Steven V. on

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They were not very organized and took a while to complete the check out process.

KERBY L. on

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the only thing that went right with this experience was the pick up location. beside that from the reservation I made two weeks prior I was told one price then the day before my pick up the store they had me set up drop my reservation without even calling me I get a call from customer service saying my reservation was canceled from the store and they sent me somewhere 6 miles from my home and no one took ownership of the situation no manager called me to apologized, you guys manage to over charge me this truck after all this happen. again after all this happen I dropped of this truck on Saturday right after I was done with it no one processed it I get a call on Monday asking for the truck this is beyond unprofessional I really think you guys should returned my money someone shouldn't have to suffer like this from a company. I'm going to post this all my social media account and being awareness to how uhall is treating their customers.

guerline G. on

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JOSH W. on

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Sara N. on

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BRIAN P. on

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Felt nickled and dimed for a bogus $25 cleaning fee for a truck that had very little dirt that probably took 2 seconds to sweep out. Rediculous!

Carl J. on

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MATT V. on

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STUART H. on

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The main guy was gone when I picked up the trailor and the guy who was at the location had no idea how to help me.

RICHARD L. on

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The U-Haul was in excellent condition and the staff was friendly. I would recommend this location.

CHARLES H. on

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EVANSVILLE F. on

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Nice people

THOMAS B. on

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I was unhappy to get a larger truck than reserved. It is of concern to you, because I was forced to drive a larger truck which also got worse gas mileage, which I did not need. This means my moving experience was more difficult and more expensive, for no reason. In the future, you should not allow for reserving trucks that are unavailable.

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I had a reservation at 12. We waited in the store for over a half an hour to have my reservation processed. Finally, we left for lunch. We came back after 1, and our reservation still wasn't ready. It took another 15 minutes to get the paperwork printed out as the 'salesperson' had changed my reservation from a one-way to in-town rental and couldn't figure out how to rectify it. It put us over an hour behind to move our stuff. I will NEVER do business with this location again. It was an absolute joke!!!!!