deserted lot with lots of broken down cars- didn't feel safe- truck I feel should have been left closer to the front doorCHRISTine J.
Customer Reviews for Cobbs Towing & Recovery LLC
(U-Haul Neighborhood Dealer)
DeFuniak Springs, FL 32433
Services at this Location:
- Mon–Fri9 am–4 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Barry J.
Customer did not leave a comment.PATRICK R.
Not force them to drop off at a location thats 45 mins away when there is a location thats 5 mins away.Frank A.
Great people working therePaul Y.
Customer did not leave a comment.william M.
In & out. They didn't check the truck just took the keys and charged the card on file for an extra day I had to call a few times to get them to answer but the lady on the phone said she would get it fixed. So we shall see. Hard to pull into the front of the building.Marsha F.
Interior of the 5x8 trailer was clean, but the exterior was very dirty and just didn't look good. Everything operated well, zero problems, so only exterior cleaning was an issue. There were computer problems getting us signed in. They were resolved with help by phone so the delay was minimal.Patrick D.
Have you been there? Go see for yourself.KELLY J.
Customer did not leave a comment.Jonathan B.
Customer did not leave a comment.Judy S.
Customer did not leave a comment.Robin D.
Didn't have the truck I ordered. The truck the rented me was dirty. I had to clean the windshield and windows myself in order to see to drive. The windshield wipers were worn-out and wouldn't even clean the dew on the windshield. It didn't even have washer fluid so I had to purchase some. The box on the truck was dirty. I have used UHAUL quite a few times but after this experience I'm not sure I will again.FRANK Y.
Customer did not leave a comment.christopher J.
Customer did not leave a comment.Paisli T.
Customer did not leave a comment.Brayden S.
Customer did not leave a comment.Linda W.
They charged me more than what we agreed on!Joe G.
Customer did not leave a comment.James D.
Great location great employees would always rent from themRonnie S.
Customer did not leave a comment.Dan D.
Customer did not leave a comment.Christopher L.
Cleaner truckMarilyn W.
Customer did not leave a comment.DONALD S.
Easy drop off and friendly people.Stephen T.
The place is dirty and the trucks are nasty and no gas upon renting it. The people are not sure of what they are doing even if you have already followed all the procedures for renting the truck or equipment online. Just pitifulMary F.
Customer did not leave a comment.Ned N.
Customer did not leave a comment.KEVIN M.
They have been there for years and are also a great towing company and vehicle maintenance service.ira W.
Customer did not leave a comment.Joel B.
Customer did not leave a comment.Kevin M.
Customer did not leave a comment.Kurt R.
Great service and helpfulJOSEPH H.
Not what I would describe as a warm, inviting business office.Greg D.
When a reservation is made by a customer months ahead it should be honored or call the customer and let them know that the truck is not available on the day of pick up instead of when the customer arrives at the pickup place.MARY F.
Clean truck smoked windowsGARY DEAN H.
Customer did not leave a comment.Glenda A.
It was very nasty in the office. I felt like I needed a shower after I walked out of there.DAVID R.
Poca amabilidadmanuel A.
Excellent serviceDOYLE J.
Customer did not leave a comment.sandra D.
Easy rental. Easy pick up and drop off. Nice folks.JAMES E.
HAD NO ISSUESCARLTON W.
The fuel level was a 1/4 tank but was wrote up as 1/2 I have a picture of it. Fuel leaks from gas cap area. Cobbs towing was great. Previous rental had mud everywhereJoshua B.
Customer did not leave a comment.James W.
The young lady that gave me my u-haul she was really sweet and caring.. u-haul needs more people like her..MARIA B.
Customer did not leave a comment.JOE H.
Customer did not leave a comment.GARY W.
Customer did not leave a comment.CONNIE P.
Site is cluttered, dirty, and hard to access.ANDREW G.
Customer did not leave a comment.HELEN S.
Just as previous comments. Total satisfaction.Paul H.
Customer did not leave a comment.KRISTOPHER W.
We rented a 15ft U Haul truck. It was raining, this truck should be taken out of your fleet. The truck leaked through the top, the doors, and everywhere else. They had 2 inches of rain on the floor. By the time they got to there destination both my drivers were soaked and everything inside the truck was wet. This is un-exceptable. I want to speak to a supervisor about this. I want a big disount on this useless truck or I will dispute the charge. I want to speak a manager from U-Haul ASAP to discuss this. This is not what I expected from your company. Pamela Blaco 954-383-1693LANCE B.
Your mileage pricing!Christy T.
Very Helpful employeeHECTOR A.
Customer did not leave a comment.STANLEY S.
Customer did not leave a comment.Roger C.
Cobbs towing a service is one of the best places in town to take your car to be repaired or rent a uhaul. They have the best customer service and most helpful staff. Trustworthy and that's hard to come by today.ROONEY W.
Customer did not leave a comment.JENIFER T.
Personal were very helpfulRANDALL S.
Customer did not leave a comment.GARY S.
Easy drop off location, easy return! Super nice lady working in the shop.Cameron M.
Customer did not leave a comment.Rebecca A.
The female that helped me did a good job helping check the vehicle for any damage. The pickup paper work was easy due to her help. The location was different than most, but it was easy to get the truck out where it was parked.Rudolph H.
Nothing. It was my best U-Haul experience ever.harry L.
Customer did not leave a comment.Mark S.
Customer did not leave a comment.Richard B.
Service was efficient and easy. Couldn't ask for better experience.James E.
Customer did not leave a comment.ALEZAVIA B.
Customer did not leave a comment.Lum D.
I was assisted in a timely manner and treated with courtesy and respect. The trailer was hooked up by an employee, thank you. The trailer is in perfect condition and towed well.James E.
Customer did not leave a comment.Juan T.
Customer did not leave a comment.mireya P.
Customer did not leave a comment.Ryan H.
Customer did not leave a comment.Dale B.
Customer did not leave a comment.steven D.
Customer did not leave a comment.joshua B.
I was ignored for quite a while when I arrived. Not even a greeting that someone would be with me. I had to wait 10 minutes and state why I was there before anyone acknowledged meKeli K.
The wipers suck inside and outside her window was very filthy wall for that matter the whole truck was very dirty exterior wisejoshua B.
Customer did not leave a comment.HENRY M.
Customer did not leave a comment.Ethan D.
I was a one way and choose this spot to drop it even though it was not the spot chosen by U-Haul. The people there were nice and friendly even though I just dropped by to drop off the trailer. ( I didn't like the place where U-Haul chose for me to take it ) Checked in the trailer without a problem and they helped get it parked and disconnected. Really nice people.Alan A.
The location was a horrible, a tow yard that rented your equipment. They had no accessories needed to actually hook it up. The ratchet buckles for the tie downs were rusted and inoperable. Took me better than an hour to get them lubricated properly and safely strap my car onto the trailer. I definitely returned it in far better condition than I recieved it. When I reserved the trailer, I specifically wanted it on Monday morning. When the reservation came through it was scheduled for 3pm that day. I called and asked if the trailer was actually at the place of pickup and was told no. This all cost me an extra day in delay getting back. Other than the staff on both ends, this was as backwoods as you can get. I'll know in the future, if I ever rent from Uhaul again, to do an in depth maintenance inspection to make sure everything operates as it is supposed to.WARREN G.
Excellent serviceJuan T.
Customer did not leave a comment.Terrence J.
I'm only recommending as they are the only location in the areaJoel B.
The equipment was okay, but the customer service was definitely lackingJohn K.
Very Helpful !James D.
Customer did not leave a comment.Clint J.
Customer did not leave a comment.jourdan H.
Customer did not leave a comment.Bernard H.
Customer did not leave a comment.Clint J.
Customer did not leave a comment.tracy B.
Give the correct bars for the wardrobe boxes.James S.
Customer did not leave a comment.RICK J.
Customer did not leave a comment.Travis J.
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