When we got there, we sat for a good 15-20 minutes before someone came out. We had to call the location, while standing in their office with no one in it. And was told very lethargically that they would be down shortly. She decided to comment about how poorly my wife was backing up her brand new truck and decided to insult us with profanities. She then demands us to put the trailer back exactly where i got it. When i got back, there was no one to assist us, and we had a hell of a time tryjng to put the trailer back in the same exact spot. Would have been nice to have some type of assistance or at least some pleasant customer service. Nope.
Colby H
ARSE Rentals Main
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Defuniak Springs, FL 32433
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The wonderful woman who assisted me went above and beyond. I was having one of the worst days and she was very kind. Her kindness was much appreciated.
Julie HEasy turn in. Plenty of space to drive in.
David JVery helpful and friendly staff. Really down to earth people. Definitely would recoment this location. Thanks
BOBBY WNothing! Always excellent service from this location.
Zack D