Customer Reviews for Colours
(U-Haul Neighborhood Dealer)

1,120 reviews

2107 W Andrew Johnson Hwy   Morristown, TN 37814

(423) 318-0044

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–1:30 pm

Services at this Location:

Contact Us

(423) 318-0044

2107 W Andrew Johnson Hwy
Morristown, TN 37814

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–1:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Allan S 
Rating:
5.0

Customer did not leave a comment.

Reatha M 
Rating:
5.0

Customer did not leave a comment.

Sandra R 
Rating:
4.0

Customer did not leave a comment.

Mike A 
Rating:
5.0

Excellent service

Scott H 
Rating:
5.0

Customer did not leave a comment.

DAN K 
Rating:
4.0

Customer did not leave a comment.

Mike A 
Rating:
5.0

Everything about the rental went smoothly.

BERNADETTE W 
Rating:
5.0

Very friendly and helpful!

Deborah P 
Rating:
2.0

Parking lot is horrible, she's rude, also she always is getting off early or not open when should be asks you to get the equipment early at no extra charge and she charges the extra days due to her not working this has happened to me 2 times here

Kathleen M 
Rating:
5.0

Customer did not leave a comment.

William S 
Rating:
5.0

Very friendly and helpful! Easy and fast process.

Richard S 
Rating:
5.0

Very nice and helpful people

Roger H 
Rating:
5.0

The personnel was helpful and so wonderful to deal with

Kathleen G 
Rating:
5.0

Very friendly. made returning truck easy

Melissa M 
Rating:
5.0

Customer did not leave a comment.

Matthew D 
Rating:
5.0

Lady was really nice and professional will go back when I need a trailer of any kind Very Happy with the service 😁

L. E 
Rating:
5.0

Customer did not leave a comment.

Karen A 
Rating:
4.0

Customer did not leave a comment.

Robert F 
Rating:
5.0

People are extremely nice and helpful

Jeffrey M 
Rating:
5.0

Customer did not leave a comment.

Sondra K 
Rating:
5.0

Customer did not leave a comment.

Adrian K 
Rating:
5.0

Customer did not leave a comment.

Chase B 
Rating:
5.0

Great personal experience and friendly staff.

Wayland F 
Rating:
5.0

Customer did not leave a comment.

DALE B 
Rating:
5.0

Very friendly and professional. Excellent service

Jeff F 
Rating:
5.0

Exactly what I needed when I need it. The lady at the office was wonderful.

JOHN H 
Rating:
5.0

Always great service at this location

DAVID H 
Rating:
3.0

Customer did not leave a comment.

Jim T 
Rating:
5.0

This wasn’t the original place I was supposed to return. The original had zero personnel on location and told me just to leave it in an empty parking lot with no security or barriers to prevent theft. The lady at this location was so polite, friendly, and helpful. 10/10 stars for her.

Daniel R 
Rating:
5.0

Customer did not leave a comment.

Ivan M 
Rating:
5.0

Great hospitality

JUSTIN L 
Rating:
5.0

Very friendly and very informative. Will be using again in the future!

Lisa B 
Rating:
5.0

We did self return, thank you!

Julie H 
Rating:
5.0

Customer did not leave a comment.

David H 
Rating:
5.0

Customer did not leave a comment.

Susan E 
Rating:
5.0

I can't think of anything that would improve this place. Getting the u haul was a very simple process, and there were no hidden fees to pay afterwards. I would recommend to anyone that needs to move anything from an efficiency apt to a5 bedroom home. Wonderful place and even better customer service.

Brandy H 
Rating:
5.0

Just keep up the great service!

Garth S 
Rating:
5.0

The customer service was next to none. Extremely helpful and a breeze getting in and out. One of the better customer service experiences I’ve had in a long long time.

Samuel H 
Rating:
5.0

Great place to rent from, and great customer service also.

Josh A 
Rating:
5.0

Customer did not leave a comment.

DANIEL C 
Rating:
5.0

This is simply the best U-Haul dealer I’ve ever been too.

KEVIN C 
Rating:
5.0

The lady here was very helpful.

Carol M 
Rating:
5.0

Customer did not leave a comment.

kerrie h 
Rating:
5.0

Customer did not leave a comment.

John T 
Rating:
4.0

Stock a few accessories such as light plug adapters.

John L 
Rating:
5.0

I had no problems!!!! Continue being the best!!!!

Doug M 
Rating:
5.0

Customer did not leave a comment.

Brandon S 
Rating:
4.0

The brakes on the U-Haul were really bad. The steering column was really loose, hard to drive and then it drank a lot of gas

Roger N 
Rating:
5.0

Colours was easy to work with, very friendly, and I would recommend anyone who needs the Uhaul service contact them!

Mark L 
Rating:
5.0

Customer did not leave a comment.

Pam B 
Rating:
5.0

Customer did not leave a comment.

Cheryl C 
Rating:
5.0

Customer did not leave a comment.

Eugene C 
Rating:
5.0

They are excellent!

Zilpha M 
Rating:
4.0

Customer did not leave a comment.

John K 
Rating:
5.0

Customer did not leave a comment.

Ginger C 
Rating:
5.0

Was perfect for me

Tommy L 
Rating:
5.0

Customer did not leave a comment.

kerrie h 
Rating:
3.0

The power steering went out after they just had it serviced. The original location was at the Vintage Place and we had a reservation number and they had no trucks available so we got sent to Colors.

Nathan M 
Rating:
4.0

Customer did not leave a comment.

Wendy F 
Rating:
4.0

Customer did not leave a comment.

Richard E 
Rating:
5.0

Everything was perfect. No problems and easy to do business with. Thank you.

William H 
Rating:
5.0

Great pickup experience. Highly recommend Colous of Morristown for all of your uhaul needs.

Barry W 
Rating:
3.0

Customer did not leave a comment.

Austin S 
Rating:
5.0

The lady that did my rental for me was very friendly and helpful. This is my second time renting from this location and I would recommend it to anyone looking to rent a U-Haul

April G 
Rating:
5.0

Excellent service and as always have what we need.

RICHARD P 
Rating:
5.0

Very simple and easy experience. The lady that helped me was very friendly and informative. The only negative was the price. I feel it was a little too expensive to rent. I doubt I’ll ever use U-Haul again just due to the cost. (I’m aware the rental location I used can’t control the cost, and this negative is not aimed toward them. The lady that helped me was awesome.)

Joshua L 
Rating:
4.0

Make sure seat belts work

Carole D 
Rating:
5.0

Customer did not leave a comment.

Angela S 
Rating:
5.0

Customer did not leave a comment.

Mandy B 
Rating:
5.0

Always helpful and have what we need. Highly recommend.

RICHARD P 
Rating:
5.0

The 26 ft truck we used has transmission problems. Did not have time to tell Colours.

William S 
Rating:
4.0

It would be nice if the locations in this area had more of the smaller rentals available. I needed to move something that only took up about 10 cubic feet of space. I did NOT need a 15 foot "box truck".... but as there were no smaller things available, I was forced to take the more expensive rental.

Richard K 
Rating:
5.0

We've used this location several time. Always have what we want and they provide great service.

RICHARD P 
Rating:
5.0

Customer did not leave a comment.

Greg S 
Rating:
4.0

My Experience was overall pretty good. I had trouble with the link when trying to check the truck back in but the next morning, they done it all for me. So that was very helpful!

Labrina I 
Rating:
5.0

Customer did not leave a comment.

Joshua - 
Rating:
5.0

Customer did not leave a comment.

Thomas H 
Rating:
5.0

Customer did not leave a comment.

Kim H 
Rating:
5.0

Customer did not leave a comment.

David H 
Rating:
4.0

Bigger parking lot

David L 
Rating:
5.0

Just keep doing what your doing.

Alan S 
Rating:
5.0

Customer did not leave a comment.

Tommy L 
Rating:
5.0

Customer did not leave a comment.

Wayne S 
Rating:
5.0

Customer did not leave a comment.

Jose M 
Rating:
5.0

The whole experience was easy! Thanks!

Michelle B 
Rating:
5.0

The vehicle was clean, but the vehicle running condition was terrible thanks

Ryan H 
Rating:
5.0

Customer did not leave a comment.

kerrie h 
Rating:
5.0

Could not be more impressed. Congenial staff, very helpful, and the truck was flawlessly clean. Would definitely recommend this location... in fact, best uhaul experience I've ever had.

Shannon M 
Rating:
5.0

Customer did not leave a comment.

JUSTIN R 
Rating:
5.0

Just Wonderful

RICHARD H 
Rating:
5.0

Everything at this location went perfectly. The lady was very knowledgable and helpful with tips about the moving and towing process. Prices were very reasonable and we could not have done our move without this 6 x 12 enclosed trailer.

Michael M 
Rating:
5.0

This was the first time i ever rented a uhaul. I never drove nothing that big. But it was great. And i got everything moved. And i would highly recommend this location

Betty H 
Rating:
5.0

Customer did not leave a comment.

David A 
Rating:
5.0

Customer did not leave a comment.

Dawn M 
Rating:
5.0

Just keep doing what you are doing

Alan S 
Rating:
5.0

Customer did not leave a comment.

Jeff B 
Rating:
5.0

The best customer service at this location is why I highly recommend everyone to go there. Thanks!!!

EDIL C 
Rating:
5.0

Customer did not leave a comment.

Lizbeth T 
Rating:
5.0

Customer did not leave a comment.

Darren M 
No reviews have been submitted for this location.

Additional Services at this Location

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