Customer Reviews for Columbia Falls Mini Storage
(U-Haul Neighborhood Dealer)

78 reviews

2233 9th St W   Columbia Falls, MT 59912

(406) 892-0523

Hours

  • Mon–Fri
    9 am–4 pm
  • Saturday
    8 am–1 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(406) 892-0523

2233 9th St W
Columbia Falls, MT 59912

Services at this Location:

Hours

  • Mon–Fri
    9 am–4 pm
  • Saturday
    8 am–1 pm
  • Sunday
    Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Just do regular check in and skip the mobile app it does not work well at this location.

Bruce H. 
Rating:
5.0

I have rented from the UHaul facility before they are amazing and so very helpful to and for the customer. Would Highly Recommend to Friends and Family and have in the past!

Stacy S. 
Rating:
5.0

Customer did not leave a comment.

Drake H. 
Rating:
5.0

There was a slight mix up on where I was supposed to drop off the trailer, so called this office as this would be my preferred site. The person I talked with was so very kind and helpful in solving the problem. I had just parked the trailer and was approaching the office when the owner came out to meet me. He was very friendly, unhooked the trailer in minutes and spent time visiting with me. Great!!! U Haul should be very pleased to have such an operation like this site.

hugh M. 
Rating:
5.0

Easy check in and out- overall very EASY process and GREAT experience

Caitlin B. 
Rating:
5.0

Was my third storage unit here and I’ll recommend and come back when needednn

TJ W.  |  Overall Experience 
Rating:
5.0

Dave is terrific!

Jenifer L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerry C. 
Rating:
5.0

Thank you Dave!

Jennifer A. 
Rating:
4.0

We dropped the trailer off after midnight, so we didn't see anyone. Left the trailer out of the way and called the 800 number the next morning to close out the agreement. The woman called me back to confirm the trailer was received and agreement closed. I appreciated the confirmation call.

Denise G. 
Rating:
5.0

Customer did not leave a comment.

Mark T. 
Rating:
3.0

This location did not offer the ability to drop off using the app or QR code.

Eric F. 
Rating:
5.0

Hello, Dave was very helpful and friendly. The entire process to rent the unit was very smooth. We'd recommend that Columbia Falls storage facility to anyone. Thank You. Michael Dewey

Michael D.  |  Overall Experience 
Rating:
5.0

nothing at this location.

Donald B. 
Rating:
5.0

Best dealer in the Pacific Northwest.

Dave D. 
Rating:
5.0

Customer did not leave a comment.

Tonya M. 
Rating:
5.0

Dave is amazing. Quick and friendly service!

Sunny V. 
Rating:
4.0

Customer did not leave a comment.

Jordan K. 
Rating:
5.0

Great service!

Josh H. 
Rating:
5.0

Very well run location, the owner/manager was very helpful

JAMES F. 
Rating:
5.0

Dave went above and beyond what I expected. He was very accommodating and helped us out of a very stressful situation at the time. I would definitely recommend this location and Dave.

Stuart S.  |  Overall Experience 
Rating:
5.0

The people who work at this location are wonderful to work with each time we have rented a U-Haul. There are other locations in the valley that we could rent through but we choose this location due to the customer service. They are good people..

Nicole B. 
Rating:
5.0

Better service from the main dispatch office. They misunderstood what needed to be done with my rental of both a truck and auto transport.

Jack V. 
Rating:
1.0

Customer did not leave a comment.

david K. 
Rating:
5.0

Customer did not leave a comment.

Kirk F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis M. 
Rating:
5.0

Pick up and drop off went seamlessly well! Staff was incredibly kind and helpful to boot. 10/10

Eric H. 
Rating:
5.0

The gentleman that help me out was very friendly and helpful

Charles H. 
Rating:
5.0

Customer did not leave a comment.

scott L. 
Rating:
5.0

Nothing David has been my go to guy for Uhauls in the Flathead Valley....always ready to help...knowledgeable and prompt....Uhaul should clone him and give him a raise. In this day and age customer service is King!!!

Kevin A. 
Rating:
5.0

Customer did not leave a comment.

Skip S. 
Rating:
5.0

Customer did not leave a comment.

Ted B. 
Rating:
3.0

Customer did not leave a comment.

Nina L. 
Rating:
5.0

Customer did not leave a comment.

Dennis M. 
Rating:
5.0

Customer did not leave a comment.

Penny P. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Manager was amazing, equipment was clean and orderly.

Andrea H. 
Rating:
3.0

Customer did not leave a comment.

Steven G. 
Rating:
5.0

Customer did not leave a comment.

TOMMY B. 
Rating:
5.0

Customer did not leave a comment.

clifford W. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Dave provides notch professional service and well maintained equipment.

troy B. 
Rating:
5.0

Customer did not leave a comment.

Judson G. 
Rating:
5.0

Nothing it was great.

Charles W. 
Rating:
5.0

Thank you for always calling and or emailing me to inform me of anything that seemed out of place. Like the time I locked my unit but locked to so that it was open!! Very, very satisfied with your customer service!!

MARILYN T.  |  Overall Experience 
Rating:
5.0

Dave handled everything for us. He is knowledgeable and friendly. Thanks, Jeff

Jeffrey W. 
Rating:
5.0

Nothing! Perfect service and equipment!

Steven B. 
Rating:
5.0

Wonderful experience. The gentleman in the office was kind and made the rental experience quick, easy and friendly.

Dave D. 
Rating:
5.0

Dave was great. His customer service was exceptional. Very friendly.

Ian T. 
Rating:
5.0

The management was super nice and the price was right way better then the evergreen uhaul store storage.

RUSSELL C.  |  Overall Experience 
Rating:
5.0

Wasn't able to do my pick up at different location. CFMS was very helpful in getting the trailer I needed and on my way.

Arthur W. 
Rating:
5.0

The Columbia Falls UHaul is the best I have ever dealt with. Very professional and a quick in and out.

tony K. 
Rating:
5.0

Customer did not leave a comment.

Pamela E. 
Rating:
5.0

Customer did not leave a comment.

katherine G. 
Rating:
5.0

Keep being exactly what you are...awesome

JOSEPH F. 
Rating:
5.0

Always very efficient, friendly and helpful.

Peter M. 
Rating:
3.0

We need a closer location, I had to travel about 60 miles to pick up the truck, then turn around and take it back. Would not allow me to return to the location that is near me. I found it strange that the truck is not rented with a full tank of gas.

Pamela M. 
Rating:
5.0

I rent from this location often and Dave is amazing!

Kimberly S. 
Rating:
5.0

Customer did not leave a comment.

Sean B. 
Rating:
5.0

The gentleman was very helpful during the return. Very impressed and happy with my experience with UHaul.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

Hayden C. 
Rating:
5.0

Dave was super friendly and helpful.

CARY M. 
Rating:
5.0

Owner/operator was very nice and helpful. Went the extra mile to explain truck and process. Excellent customer service

Paul O. 
Rating:
4.0

Dave D. was great to work with. I had a vague time line dependent on weather and 2 other parties schedules and Dave got me a tow dolly when I needed it, with an easy, no stress process, checking in and out. Good guy, good location. Neat and clean. Thanks!

CORWYN W. 
Rating:
5.0

Customer did not leave a comment.

Christine R. 
Rating:
5.0

Great service, went above and beyond. Will certainly be back for more truck rentals.

david L. 
Rating:
5.0

The owner could not have been more helpful with my rental. He was very friendly, professional and made the whole transaction very easy. I will easily recommend this location to anyone that asks.

Kurt N. 
Rating:
5.0

The man working the counter was very friendly and helpful.

Jeremy W. 
Rating:
5.0

Customer did not leave a comment.

BETH D. 
Rating:
5.0

Very helpful employees.

Tary M. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

The staff at the office is helpful and polite.

Nicole B. 
Rating:
5.0

Customer did not leave a comment.

Lowell P. 
Rating:
5.0

Customer did not leave a comment.

Ryan D. 
Rating:
5.0

Customer did not leave a comment.

KAREN D.  |  Overall Experience 
Rating:
5.0

Yes very satisfied with the storage unit, very friendly staff, always felt my storage was safe at there facility, I will use them again when I need, thanks

JAMES N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LEE ANN G. 
No reviews have been submitted for this location.

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