Dave has always been a pleasure to work with. The grounds are always well kept even in the winter.
AMANDA C | Overall ExperienceColumbia Falls Mini Storage
2233 9th St W, Columbia Falls, MT 59912Customer Reviews
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4.5 Average Customer Rating
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Dave has always been a pleasure to work with. The grounds are always well kept even in the winter.
AMANDA C | Overall ExperienceGreat experience, the owner was fantastic and very personable and professional.
Todd M | Overall ExperienceDave was super helpful and a lot of fun to talk with.
William B | Overall ExperienceVery easy online reservation and checking in to get my unit. The gentleman in the office was real nice. Good price also 👍
William B | ReservationThe move was a success. The unit is clean and easy to access. The staff was professional, informative and friendly. Thank you. Take care.
Janice L | ReservationThe staff is super friendly and helpful.
Melanie K | Overall ExperienceDave the manager at Columbia falls mini storage seems to be up to some sketchy business. My unit was broken into. He told me not to make a police report. Seems fishy.
Ashley E | Overall ExperienceThe fella who runs the place is very friendly and made everything easy. He even called me when I didn’t lock my unit correctly. I would recommend for both price and customer service.
Bryan G | Overall ExperienceAlways a pleasure to deal with whether is for the rental of equipment or storage space! Thanks for saving the day!
Jody L | Overall ExperienceI moved into this storage facility about a year ago. I had a pleasant experience until a few days ago. I got to my storage unit and there was a different lock on it. After going to the front desk, the man told me that there wasn’t a lock on it so he put one on. After opening my unit, we found that it had been broken into, completely trashed and several of my belongings were missing. This happened to multiple units at the same time. After asking why he didn’t call, when he noticed my lock had obviously been cut off, he couldn’t give an answer. If several units, all of a sudden were missing their locks, wouldn’t you wonder why or call the police and report it? Even after seeing the state of my unit, he still never called the other tenants that got their unit broken into to let them know. He acted like he could care less. No apologies or explanations whatsoever. When asked about cameras, he said they have cameras but the image on them are blurry and didn’t offer to look at the recordings. This place has zero security or care for their renters. I would look elsewhere for a storage facility.
Krissa P | Overall ExperienceCustomer service is TOP NOTCH!!!
Kathleen K | Overall ExperienceDave was especially helpful and communicative throughout our 3+ years of maintaining a unit at Columbia Falls Mini Storage.
WALTER K | Overall ExperienceThe employees were all nice and very helpful. The facility is well maintained and clean. Thank you!
ROBIN S | Overall ExperienceWe have been a customer for years! Dave has always been the most friendliest, kind and helpful person. Would absolutely recommend.
MATEO H | Overall ExperienceThe storage unit door opens inward cutting down on usable storage space. Also, the lock is only held on with a thin piece of plywood. It could easily be broken into. I moved my items to a better secured facility.
Brian O | Overall ExperienceWas my third storage unit here and I’ll recommend and come back when needednn
TJ W | Overall ExperienceDave is terrific!
Jenifer L | Overall ExperienceHello, Dave was very helpful and friendly. The entire process to rent the unit was very smooth. We'd recommend that Columbia Falls storage facility to anyone. Thank You. Michael Dewey
Michael D | Overall ExperienceDave went above and beyond what I expected. He was very accommodating and helped us out of a very stressful situation at the time. I would definitely recommend this location and Dave.
Stuart S | Overall ExperienceThank you for always calling and or emailing me to inform me of anything that seemed out of place. Like the time I locked my unit but locked to so that it was open!! Very, very satisfied with your customer service!!
MARILYN T | Overall Experience