Customer Reviews for Commanders Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Commanders Mini Storage

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Ankur P. on

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Joyce W. on

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The truck is was in May need to go in for servicing, the transmission to me may have an issue and I know that you would want your customers to be safe when using your trucks, thank you and God Bless

Thomas M. on

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TONY M. on

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David L. on

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Dennis P. on

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Heather D. on

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Very rude and was cussed at by both the owner and his son. Shocked Uhaul would be associated with this location. Very disappointed.

Thomas D. on

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Michael K. on

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Steven S. on

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Maxie R. on

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Truck had trash in cab. Engine light was on from the first time I cranked it. I assumed it was a reminder to have the vehicle serviced soon because the engine sounded fine and no one at Commander's said anything. I had wanted a 15' truck for a Destin, FL to Freeport, FL move but the dealer only had a 10'. This resulted in me spending twice as much time and miles. Also, I was supposed to be emailed a receipt but I never received it.

Angela R. on

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Over charged. Representative was very rude unpleasant. Uhaul needed mechanical work.

CHARLIE K. on

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Michael W. on

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Tom M. on

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Larry W. on

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Jacqueline H. on

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The location was perfect.

Joseph A. on

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Keith S. on

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Michael W. on

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Kelly H. on

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Only one attendant at a gas station who was working on my reservation between helping other customers. It took about 30min to complete my reservation. I asked if she could help me get it hooked up because it had been years since I’d towed a trailer. Attendant said she couldn’t leave the store. Went out the lot and found my trailer, the ball socket clamp was so rusted I couldn’t twist it to lock it place on the hitch. Attendant had to assign me another trailer, which took another 15min. It was terrible customer service coupled with poorly maintained equipment.

John L. on

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Chad M. on

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We were directed to location accross the street at a storage unit. It took some time to maneuver around the storage unit with truck and trailer. This location wasnt where the truck was suppose to be. We finely figured out where to leave the truck. We had to go get and move to location. The location given to us was 22 miles from where we moved to. This required us to cross a toll bridge that ended up costing us another 20 dollars to drop off and get back. This in my opinion is rediculous just to drop a truck off. I would probably not use u haul in the future due to this. Also the app and process that is used to return vehicle is a joke.

STEPHEN S. on

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Andrew L. on

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Equipment was not ready for pickup; location did not have quantity of furniture blankets requested.

Heidi C. on

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John G. on

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aaron C. on

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Didn’t find out until after departure that the a/c didn’t work. Halfway through the trip the gas cap came off causing a fuel spill.

Michael P. on

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Colin M. on

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The truck had a terrible squeak. While driving in the rain the seat belt connected to the upper sides of the truck, on the right and left side was just pouring rain on us. Not Good!