Customer Reviews for Compark Convenience
(U-Haul Neighborhood Dealer)

38 reviews

15305 Compark Blvd   Parker, CO 80112

(720) 506-4591

Hours

  • Mon–Sat
    8 am–4 pm
  • Sunday
    7 am–11 am

Services at this Location:

Contact Us

(720) 506-4591

15305 Compark Blvd
Parker, CO 80112

Services at this Location:

Hours

  • Mon–Sat
    8 am–4 pm
  • Sunday
    7 am–11 am
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brenda W. 
Rating:
2.0

Customer did not leave a comment.

Dean B. 
Rating:
5.0

Customer did not leave a comment.

conrey B. 
Rating:
5.0

Customer did not leave a comment.

Brandon M. 
Rating:
4.0

We returned the U haul Truck that night earlier because We were done with it! We did the Return On line and it went Smoothly!hopefully no problems with our Return.

Kathleen Z. 
Rating:
5.0

Customer did not leave a comment.

LeAndra M. 
Rating:
5.0

Customer did not leave a comment.

ARNOLD R. 
Rating:
3.0

I was quite annoyed that your company decided to just change my location without any reason as to why and when I call, the rude customer service lady says, "it's only 6 miles away and if you want a truck thay runs, then youll just have to go there" I chose the location because it's within walking distance from my house and if it's only 6 miles, then why can't someone drive the truck to the location I selected? And that's another 12 miles of driving that you guys expect me to just pay for without thinking it's a big deal?? When I expressed to the again, rude customer service lady that I don't have a car, so I have no way to get the the other location, she said, "fine, I'll change it". Then we get to the location to pick it up and the lady working there says, oh did you have equipment, I said, yes we added a dolly, so says well another customer asked for it, so we gave it to them... She was very nice, but what is the point of reserving things if they aren't saved for you? They can take a reservation, but can't hold the reservation??

Adam L. 
Rating:
5.0

Customer did not leave a comment.

SHARRON P. 
Rating:
5.0

Customer did not leave a comment.

Lenore M. 
Rating:
5.0

Great experience made our move easy!

Susan B. 
Rating:
4.0

Customer did not leave a comment.

Roger S. 
Rating:
4.0

Customer did not leave a comment.

Mark M. 
Rating:
4.0

Customer did not leave a comment.

RIchard J. 
Rating:
1.0

The service was horrid. This is a basically a gas station/convenience store which offers U-Haul rental equipment. The clerk who assisted me was more interested in selling gum and gas than helping me. I was basically an inconvenience to him! I was not assisted in getting, locating, or attaching the trailer to my truck, nor was I given any instruction as to the operation of the trailer (it was an auto transport trailer). If seriously thought about cancelling my rental. I will never use this location again! Additionally, I've now asked twice for a U-Haul customer representative to contact me regarding the pick-up location and my experience. Nobody has called me back.

HOWARD G. 
Rating:
2.0

Have the app work

Dewayne M. 
Rating:
2.0

My confirmed reservation at a different location was changed last min to this location…. I called to confirm that they had my information set and ready to go. They confirmed but it was a lie and didn't find out until I went to go pick up my truck and wasn't able to. Scheduled a 730 phone pick up, had to wait till they opened at 8 the same time I had scheduled movers to meet us… they didn't have our blankets and pads in the truck like I paid for. Very unhappy.

Bryan G. 
Rating:
5.0

Customer did not leave a comment.

Donald D. 
Rating:
5.0

Didn't have to wait much and personal were attentive and efficient.

Ravi R. 
Rating:
3.0

Both the inside of the truck and the cab had sand, dog hair, dog food and food left inside.

Catherine M. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Great customer service! Everything was explained to me regarding the contract and the truck

Carrie R. 
Rating:
1.0

On the drop off, I dropped the trailer off as agreed on a Saturday and the at the same location I picked it up at. Today I received a receipt for a charge over $1,600.00. My contract was for $72.08. I returned to the location and he is working on it. I left a message to be called back from the number on the receipt. The receipt list a location in Colorado as drop off site. This is not correct. I have rented from UHAUL many times before but if I am not able to get this error fixed I will NEVER rent from you again and will strongly discourage any of my friends from doing the same. I don't know where the error was made but customer service not poor when there is a problem.

Jimmy W. 
Rating:
3.0

They charged me for 2 days, only used truck for 1

JENNIFER L. 
Rating:
5.0

Don't send them to Parker CO when they set pickup in Lakewood lol I drove past the location I originally chose on the way home and saw 4-5 trailers of the size I rented. Couldn't believe I had to drive 45 minutes to get the same trailer. For the person reading this, sorry you have to read my bitching, but it's amazing to how poor Uhaul's logistics are right now.

colin H. 
Rating:
2.0

Truck better maintained. It vapor locked on way to drop off which causes late return. On line checking was a nightmare, and were repeatedly bumped off the site when trying to upload pictures as requested. Phone no help as was over 40 minute wait. We got the truck with well less than half a tank which is ridiculous. I tried to clarify contract status at Parker location we rented at and multiple emails went unanswered. No doubt you save money by not having real people deal with customers but with me and doubtless many others you make it a negative experience and have left me with a bad attitude towards your company

John F. 
Rating:
5.0

Customer did not leave a comment.

Tyler H. 
Rating:
4.0

1) I was given wrong keys to the wrong truck and I had to walk all over the gas station lot to find the truck. 2) There wasn't a clear order to the order of the truck. 3) it delayed my pickup process by 45min because I sent to the truck then found out the mileage was wrong then had to go back inside then the personnel had to walk with me all across the lot to go look for the uhaul

julie S. 
Rating:
3.0

Customer did not leave a comment.

Joshua T. 
Rating:
2.0

Put a sign up letting the customers know which area to go to for uhual rental. Workers are rude, except for one older guy working with the liquor. Returning was easy but again rude workers.

Nastassia N. 
Rating:
5.0

Customer did not leave a comment.

ANDREW H. 
Rating:
4.0

Customer did not leave a comment.

Kaylyn C. 
Rating:
5.0

Customer did not leave a comment.

Shaun L. 
Rating:
5.0

Reserved a furniture dolly online, but this location does not have furniture dollies.

Julie H. 
Rating:
5.0

The gent who helped me was really awesome and helpful. He was very thorough and made sure that I was very well informed on everything. I didn't have any questions by the time we got to the truck!

Sierra B. 
Rating:
5.0

Please provide this location with more supplies such as furniture pads(needed 24 received 19), square furniture dolly(they didn't have one).

laura B. 
Rating:
3.0

Horrible experience. Wrong location and farther away than location reserved. Showed up reserved location and told that Uhaul moved my pick up location even though website stated different. Lack of communication and customer service. Missing dolly. First rental had flat tire. Both rentals covered with mud/dirty/ spilled sticky drinks on seat and ground. Didn't drive away in rental van until 1.5 hours after getting there. Will not use or recommend Uhaul.

Brandi R. 
Rating:
2.0

Truck was clean but some of the furniture pads I ordered were not available. I also had to go further to this location because Uhaul could not get me a truck at the closer location I had selected when I placed my order.

Harold C. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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