Customer Reviews for Compass Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Compass Self Storage

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JEAN-MARIE M.
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Great service

Brandon F.
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Customer did not leave a comment.

FREDDY G.
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Excellent attention

Ricardo B.
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Van was parked in a way that I couldn't inspect the front of the vehicle. There was a bottle of cleaner (I imagine that's what it was...) and an almost empty, paper towel roll on the hood. Inside, the van was not clean, as I would expect during covid-19 times. As soon as I left the parking area, I got this message on the dashboard "left rr tire low, add air to tire". The location seemed to be closed at the time (around 9 am) and since I live only 5 minutes from the rental place, I went home and added air. However, I noticed that there was a nail in the tire so, I had to call roadside assistance. They came and replaced the tire. Two hours after I had plan to start my day, I was finally on the road, just to have the same message on the dashborad, the whole day. I tried to get a credit/compensation for this inconvenience, but after spending 45 minutes on the phone, I was disconnected. Very disappointed with this experience.

BRENDA G.
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Customer did not leave a comment.

Nicolas G.
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Customer did not leave a comment.

MICHAEL S.
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Clean cargo van and great friendly service!

Kyle O.
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Please make sure vans are clean prior to rental - finding others' belongings in the cargo bay, as well as a semi-dirty cabin, is concerning, especially during COVID-19. Thank you!

Darricka B.
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Customer did not leave a comment.

PATRICIA S.
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I must first say, Leah was amazing. She was helpful, informative about the storage and the fees, but most importantly she was very professional.

Lindsey S.
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Very helpful excellent service treated me very well first time experience at this location very please with service there

Theresa P.
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The person at the front desk maintained social distance standards & was very friendly, fast and well organized. I would recommend friends, family and anyone who asks.

IVAN N.
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Staff is excellent.

Alexander B.
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Customer did not leave a comment.

Joseph H.
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Customer did not leave a comment.

MARK M.
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Very good and friendly staff. I showed up early and saw them really cleaning the truck. Very reassuring.

Luis G.
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The only thing is that the handling of the truck is not stable

RAMON B.
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Great service ????????????

Ronald H.
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Customer did not leave a comment.

CYNTHIA D.
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The girl who helped me is such a nice person. She is so delightful to deal with.

Leandro R.
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Customer did not leave a comment.

MELISSA S.
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Costumer service was outstanding . She did an amazing job .

No reviews have been submitted for this location.

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