Customer Reviews for Compass Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Compass Self Storage

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Jonathan W. on

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Fred was excellent!!! Fast & Friendly!!!

lisa U. on

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Customer did not leave a comment.

Mark J. on

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Average customer service at front desk

Frances P. on

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Dock at compass storage is 5 star First class. High standard of excellence v

Bernadette M. on

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Customer did not leave a comment.

Shelly S. on

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The guy at the desk had zero personality. He asked for my driver license, I told him that my friend would be driving the truck. He said he didn't care. We then proceeded out to the Uhaul to inspect it, he remained sitting. We noticed damage that wasn't marked and asked him about it. He gave us a handful of stickers and said mark them. The original man that I placed my reservation with, couldn't have been nicer. Very knowledgeable and courteous.

Chasun S. on

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Dave & Chris were awesome. Chris emailed me to confirm I meant to select midnight pickup time. Which I did not...I intended to select noon, he was able to correct it for me. Dave made the pick-up/drop-off process very efficient. Felt safe leaving my car in the compass parking lot. Highly recommend this location & team.

annette D. on

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Customer did not leave a comment.

david P. on

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Customer service was horrible. Put the wrong mileage on the ticket when i started and then over charged and when i brought it up he gave me such an attitude.

JOY B. on

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Service & value were superior. No suggested improvements at this time.

Patricia B. on

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Customer did not leave a comment.

Elia R. on

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keep up the good work

Victor E. on

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Customer did not leave a comment.

James D. on

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Nothing it was the best

Catherine T. on

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Customer did not leave a comment.

Samaria W. on

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Great experience. Great customer service. Excellent overall service, ease, quality.

Raymond P. on

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Dick was great fast knowledgeable and easy to work with.

Rob J. on

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staff was very polite and helpful

Irene H. on

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Customer did not leave a comment.

Nina B. on

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The web site is a disaster!! I have used it twice and both times It did not register in the computer!! The truck I got this time was cleaner and more comfortable.

MIKE B. on

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Customer did not leave a comment.

Irene H. on

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Uhaul move was great. Dick who runs the office couldn't have been more helpful. I spoke to him about a smaller truck that we couldn't find it online and he was able to track one down to save us money. He was quick to advise me not to stand out in the hot sun and come into the cool office when I was waiting for my workers. He was the best with customer service

Sterling P. on

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The van was not cleaned. There was a very strong cigarette odor. There was trash and ashes in the cab. Chewing tobacco stains in the cupholders. Very disappointed.

erica R. on

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John F. on

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We showed up just minutes before closing time but they remained open to help us clear the return. Many thanks

Peter O. on

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Julie R. on

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Sandra N. on

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This isnt even an actual uhaul location and they were amazing clean friendly attentive

David G. on

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This is the second time within the past three weeks I reserved a truck at a specific location near my home. When I arrived, in both instances, the agent did not show my reservation and said he didn't have a truck although I had a confirmation number. I ended up having to drive to a location several miles from the original location. When I made the reservation online there was a statement that said a U-Haul agent would call within an hour to confirm availability. Neither time was I contacted. Very poor customer service!

Michael V. on

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Everything was good, no problems!

Sean C. on

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Good job Sean Cameron Saving Grace Home Inspection and Moving 941 284 0426

Amy H. on

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Customer did not leave a comment.

Peter S. on

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lower prices