When I book the appointment it said equipment and trailers are available that weren't when I went to return it and told me to drop off at a different location they wouldn't except it or rude sent me back to the original place and he was rude.Colten C.
Trailer Rental & Towing in Sarasota, FL at Compass Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Sarasota, FL 34243
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
For a facility with such tight maneuvering, they should come out and hook up. I had to hook up and park my own trailer. First time for that renting from UhaulBruce M.
Very helpful & kind gentleman working there.Allyson I.
I reserved 16 ft truck a few weeks ago. When I picked up yesterday and they didn't have it for me so I had to rent 10 ft truck and made 2 trips to move furniture and boxes. I would appreciate if they have it available next time I rent a specific truckJames E.
This location is in the storage business and has little interest in customer satisfaction of their UHaul service.Brian M.
The equipment was clean, and my only "complaint" was that the drivers seat needed maintenance.David M.
Nice convenient location!Bob S.
The gentleman running the Uhaul was very polite, patient, and kind. Good experience.Chad G.
Thanks for helping hooking up the tow dolly and loading my car to be towed. Great work, as ever, thanks.Bruce H.
Very friendlyJAMES F.
Great Customer Service.Christina C.
Everything was great!William M.
great service! clean efficient and kind.Sandra K.
The fuel and the millage was not accurate to the contract I tall to the guy to fix it , but anyway I still get the same wrong amount , I came back and another representative was acting rude, and the truck smell Pretty bad inside, dogs hair in all the seats. Still wating for the reimbursement for the difference.ROBERTO A.
Good customer service, convenient location, and a great price for the rental truck. We were happy.Amy C.
When the truck was picked up, it was barely over a quarter tank on gas. When the truck was returned, it was turned in with still barely over a quarter tank of gas. I looked at my receipt in my email and they charged me an additional $5.95 for 1.7 gallons of gas!!! WTF?!? If they are THAT petty, I will get my trucks elsewhere!James L.
This was hands down the worst experience getting a uhaul I have ever had. The person who rented us the truck, his name was Dick, was the most unprofessional person I have ever had to deal with when renting with you all. Upon inspecting the vehicle before leaving the premises with it I noticed that the mileage was higher than on the contract. Upon returning the vehicle I told dick about this and told him I had photos of the mileage and he said that he would fix that upon his return the next day. Also we had rented the truck for seven hours and after about our four or five dick proceeded to contact me and my wife's phone repeatedly asking where we were that he needed the vehicle this caught both of us by surprise as we had the Vehicle reserved for seven hours. After receiving the bill through U-Haul I noticed that dickhead not change the mileage discrepancy I then called him to let him know this and he stated that he was actually saving me money because U-Haul was trying to charge me for having the vehicle an extra day and lost a sale because we return the vehicle late when in fact we handed the keys to dick before 530 when he was already leaving the facility he took our keys gotten his car and left to go to his house. I will never rent a truck from that facility again and I feel as if you all need to directly have a conversation with him about the way he treated his customers. This was extremely unprofessional and unacceptable.Kristopher H.
Best movers in Florida.. see below Saving Grace Home Inspection and Moving 941 284 0426Sean C.
The guy at compass was very helpful, he took my keys and took care of the vehicle drop-off for me. I would definitely recommend this location!James K.
refer to my e-mail to customer servicepeter D.
The manager was very helpful and friendly!Mina C.
Had issue with self checkout. They communicated very well and was able to get check in completed. Mobile app needs workDavid C.
Excellent service! Above expectations!Stephen B.
I was not given the dolly that came included in the package and I have been trying to get help with that issue and no one has responded!Lydia A.
Professional, reliable customer service which met and exceeded our expectations. Thank you.Stephen B.