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MIREILLE L.
Customer Reviews for Compunet of South Florida
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reserved a U-Haul for 8am, with 24 furniture pads, from a convenient location. Was told the day before my move that my pick-up time was now an hour later at 9am, from a further location. I had hired scheduled movers through U-Haul, and reserved elevator time with my condo building, yet only a day in advance uhaul changed my reservation in a way that ruined the timing of my move. I arrived before 9am to the new pick-up location, yet wasn't able to leave with my truck until after 9:20, as no one had told the man working there that I reserved furniture pads. Additionally, my reservation was for mobile pick-up, so it was unclear why I needed to wait on an employee in the first place. He managed to find 6 pads for me to use, even though I had reserved 24. Two pieces of my furniture were damaged during my move.
Jessica K.Very professional and friendly, I am very satisfied with the service. thank you
Osbel R.Better environment
dany F.Friendly rep
LaTritia J.Very polite and helpful rep.
Edward F.Very professional, courteous and accommodating.
Inga A.Very courteous and professional
Deondre F.Very friendly staff
Edward F.Office was never open during posted schedule hours. Upon picking up Uhaul at the scheduled time no one was available. Upon returning equipment had to make 5 differ t attempts to catch someone at the office during posted office hours. Was over charged for return. Bad business all the way around at this location.
BRUCE S.Owner was super friendly and helpful.
Rebecca M.Agent gave us top notch customer service and was quite professional
yulinda R.I was never told there would be a $30 fuel service fee. The gentleman said I would be charged a lil over gas price.(I was ok with that) I returned the truck with 1/8 less and it cost me $37.
Pierre K.For me everything was well taken care of
LENFORD R.Alvin Smith was great, friendly and helpful. All you want in a return spot. Thanks! The corporate 800 number people for reserving and dealing with my contract were all unhelpful and unfriendly and made want to consider Penske next time. They could use some customer service tips from Alvin and Patrick.
MICHELLE M.It was difficult to find the office. It was in a building with no signs indicating where the office was.
ALBERTO R.The guy who run this uhaul site was wonderful, very courteous and considerate of my time. Thanks
DEREK B.First, when I arrived at the location, there was no designated area or even a sign that directed me to the office. I had to run around this huge complex just to find the office. Upon walking in I was greeted by a nice guy. Never introduced himself but was otherwise pretty helpful. My main concern and complaint was the way that I received the truck. I recieved it with less gasoline than what was specified. The cab was full of garbage. Ranging from cigarette butts to candy wrappers and empty cans of soda. The truck had a fair amount of cosmetic damage that was undocumented prior to renting it out to me. Including the cracked windshield. If I had known of this I wouldn't have even considered to rent this truck nor have even called or referred anyone to uhaul considering the fact that it is possible to receive a truck in such poor condition. I will not be returning to this specific location and would greatly advise reform.
KEVIN S.Very professional and helpful employees!
LENETTA E. D.Alvin was the nicest and most accommodating Uhaul agent I have ever encountered! He made our renting experience very easy. We hope Uhaul will reward him for his efforts.
DEBORAH G.I called to make a reservation for a 26 truck in a convinient location for me and they gave me a confirmation to the reservation. When i got to the location they said that they gave that truck to someone else. I had to go to a different location and pay more since it was far away. I will not rent a truck at uhaul or recommend it again since a return to the extra miles i paid was never returned to me.
SEBASTIAN J.Very professional and fast service
Rosalyn S.The manager was a pleasure to work with. I would recommend him to a friend. He really cared about all my needs.
ALEXANDER Z.My overall experience with Uhaul was terrible. I will never use this company again.
VALDORJA C.attendant on duty
TIMOTHY W.more efficient employees
ANUSHA B.THE PERSON IN CHARGE OF THAT OFFICE CAME 2 HOURS LATE.
mauricio R.Please continue to perform as you did with me and one will always return.Your service was good. Thank you. O.F. Lowery
Oslet L.perfect experience
JAMES A C.great job.
KYCHIA C.BEfore I dropoff this location, I had to call 10 different locations coz they said " they didn't have enough space to park truck and tow dolly". I spent time around 2 and 30 hours to find drop off location. Too many licensed but no responsibilty.
CHUN KWAN P.Everyone most helpful at both locations. It was a pleasure doing business with you. Will recommend to you to all my friends who need moving services. Thank You!
DELORES D.The gentleman who assisted us was courteous and helpful. He was thoroughly knowledgeable and professional.
andrea D.n/a
Jessica P.i have recently experience of using u-haul twice this year so far, this experience was even better then the last. everyone was so professional and cutious. thabk you and thank the staff at u-haul for you help and making this transition a smooth one.
LINDA T.Great service wouldnt change it
CHARLES-WAYNE T.Alvin was excellent he was more like family or he made us feel like we had always been friends. It is to bad that me or my husband don't encounter more wonderful service like we got from him.
KORIN R.I love going to this location. The persons are courteous and very professional. Gives U-Haul a good name.
NELSON V.