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Mary T
Customer Reviews for Computer Depot
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Smoothest moving experience! Highly recommend :)
Ariel HPacking the van in a full parking lot was annoying I dont lie. Customer service aspect, picking up the van was excellent. the fellow was super nice.
Carl MFriendly, helpful service
Doug WIt was a one of the remarkable experience which I had in moving
Arash JExcellent service from Fred.
Dan FFred was an absolute professional and made the whole process of picking up and returning the vehicle easy and painless. The vehicle was in excellent condition.
Dan TVan back flooring should be cleaned, or mats provided
Cam CI found it odd to be renting out of a computer store rather than a U-haul location but the guy was super friendly and helpful and quick. Great experience!
Crystal RI didn't know that there was a U-Haul location at Computer Depot in North Vancouver. When I finally got there, the tire on the van that I booked had a flat tire. I booked it for an 11 am pickup, and it wasn't ready until 3 pm. We were moving from one condo building to another, and you have to book and pay for the elevator out and then into the new one. Missing 4 hours of the day royally screwed us up. The guy at Computer Depot didn't seem to know what to do. I think that you can tell that I am not happy at all, and I expect something to be done as I should not have to pay anything at all for this rental. Please call me at 604-626-1194 to try and resolve this problem. Thank you. Ewen Johnston.
Ewen JI uploaded personal information to your website at the time of reservation. At rental location I was told my information needed to be done. We made three more attempts and finally it was done manually. (1)So where did my personal information go? (2) How secure is it? and (3) why is your site so useless at this most important aspect of the rental transaction? Your lawyers will tell you that you are treading a fine line here.
JERRY B