Customer Reviews for Con Ac Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Con Ac Self Storage

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lisa B. on

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Customer did not leave a comment.

Susan R. on

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Con Ac Storage Representative (Roger) was very professional, friendly and efficient.. I was very pleased with the rental details; paperwork was quick and I will definitely go back to this location when I need another U Haul truck.

Thomas M. on

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I had to unhook myself. Why does the customer have to do all your work.

James L. on

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Matt D. on

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WENDI T. on

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Zack H. on

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Sara M. on

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michelle W. on

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Dropped off truck Saturday after hours

S Philip F. on

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I was told they opened at 8 when they really open at 9. I left the truck, cleaned and with more gas than when I began rental and placed keys and contract showing accurate gas reading in lock box. I was e mailed a receipt for a gas charge. I went to the location and the employee/owner acknowledged a mistake was made and claimed he did not see any paperwork with the keys. As a result I was charged for gas when the truck actually had slightly more than when rental began. I was told he could not correct it and refund wrong charge. but if I call 800 go uhaul it would be taken care of. (still discussing issue with them as I had to get back to work after being in a chat for over an hour)!

daniel G. on

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David R. on

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Although the personnel at this location were very friendly and helpful,this location was not where I had requested my pickup. My online reservation directed me to pickup my order at this location instead. They had the truck, car dolly, and furniture pads, but not the furniture dolly or utility dolly available, as per my reservations. I had to go to another location (the one I had originally requested on my online reservation) to get the rest of my order. The location i went to had a 15' truck and car dolly available for rent. I have no idea why U-Haul would inconvenience me to get my truck, car dolly, and pads at another location when everything I needed was available at my requested location.

Carly C. on

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dave B. on

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Trey K. on

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terri V. on

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Very convenient and easy drop off.

terry D. on

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LAUREL M. on

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We never had any problems with security or maintenance

John C. on

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Your representative was tremendously helpful. Well organized and got us checked in and on our way quickly. Really appreciated his customer service.

Jonathon G. on

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Locations were great - absolutely terrible handling by Uhaul corporate and staff. Will NEVER rent again and strongly advise friends and family not to do so either.

Tim C. on

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I dropped off the truck before the location opened up.

DENNIS W. on

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HENRY Y. on

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LAURA F. on

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Jeff S. on

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Preston A. on

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Better Lighting for late night drop offs. More signage on where to park Equipment.

Jeffrey R. on

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Sonya M. on

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I made a reservation in Hammond, only to receive a call to inform me that y’all didnt have any trucks in the area- I had to drive all the way to Long Beach to get a truck. I wasn’t offered any discount or gas help- just miles. Then receive a call from the drop off location about shortages- like I didn’t already know- rushing me to being truxk back. ??

eva D. on

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Adrian R. on

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Nothing the service was excellent

ROBERT H. on

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The service was good.