i got told truck would be available at above location. It somehow got transferred to the corporate location 30 miles away. Being a former rental agent i knew this is what corporate does. Wrong. the bread and butter of the business is convenience. stop trying to take the business from the little guysjames B.
Customer Reviews for Convenient Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I asked for a location that had desk personnel to scan my ID and help me check out (as the UHaul web site would not upload my ID after several tries). My pick up time was at 8am. The guy showed up 10 mins late. He could not scan my ID. There was a 15 min delay on that. The truck was fine. The service was poor, and it wasn't his fault. UHaul should enable their personnel to use the old paper (non-digital) methods when digital systems are not working.John D.
The single best UHAUL location I have ever experienced in my many times around the sun. Clean, professional and friendly.CHRISTOPHERJOHN G.
Customer did not leave a comment.Charles W.
Customer did not leave a comment.Stephen L.
The gentleman that helped me was very polite,professional and accommodating.Couldn't ask for anything else.I will use this location in the future.Brian H.
Customer did not leave a comment.William O.
Came in after hours to take care of the drop off!john S.
Customer did not leave a comment.Karl E.
Customer did not leave a comment.Jiri S.
The service was fantastic and very accommodating . Will be the first place I go when ever I need a trailer and truck.BERNARDCHISHOLM W.
Customer did not leave a comment.JOHNW S.
Older trailer but worked great! I picked up later in the evening but called the number a few minutes later someone came by to help! Very helpful guy who gave me pointers since it was my first time with a trailer.Dan B.
Customer did not leave a comment.JOHNSAMUEL M.
Overall experience was excellent. The guy Michael who runs the Uhaul was incredibly helpful and a super nice guy. Truck very clean. Easy pick up and drop off. 100% recommend this locationSTORMIELYNN O.
They had the trailer I need, only location within 50 miles. This was the locations first rental (1 day before officially opening), Staff (Michael) and regional manager (Eric) went beyond what they needed to do so the rental was able to happen. I wish them the best of luck in this locationMATTHEWJOHN H.